The part pictured on the web site is wrong?
The part pictured on the web site is not what came
Craftmaster Hardware, LLC (craftmasterhardware.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 71% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-08-10.
The part pictured on the web site is not what came
Not only did they have the obscure internal deadbolt part we needed, they had enough on hand that we could stock up. When their first distribution source proved to be out of the part, they quickly pivoted to another source and found the parts and had them shipped. The experience was very, very positive.
62 reviews matching