Credit Sage

Patrice WilliamsUnited States · 1 review · Experienced 2026-08-09 · Posted 2026-08-09

After reading the 1 star reviews I’m…

After reading the 1 star reviews I’m starting to worry. I’m currently going through the same experiences as most of them. I gave them permission to run a $1 for credit check. They didn’t mission a $24.99 fee to IQ identify. When it out of my account the 1st time I called both Credit Sage and the Identify people to cancel the identity monitoring and ask for a refund for unauthorized transaction. Come the next month I’m stilled being charged, so I called again and they swore I never called to cancelled and their system didn’t show I called at all before then not to mention they also had an automatic service that allows you to cancel by pressing the cancellation option so I did that as well. So they cancelled it that time but still offered me a few other plans at a lower cost. I declined the offers basically because they still never refunded me from my previous request. As of today I still never been refunded for neither unauthorized transaction. I’m 52 days in for 4 items on my credit report and disputes are still pending for all of them. I was also told after my good amount of down payment that I will have to pay $99 for 3 months and if the items are NOT removed by then that they will extend the service for another 3 months free of charge. I’m concerned that the fact customers are saying that the service is scam and they never got the dept removed despite the cost that they paid to have their credit removed as promised by Credit Sage. I will be back to make review after my 90 days are up. The 5 star reviews does seem a lil iffy but we’ll see.

Thara PiyawansaUnited States · 1 review · Experienced 2026-08-07 · Posted 2026-08-07

Scam

I’m sharing this based on my own experience with this company. I asked them to dispute two incorrect charges, but they were unable to resolve the issue and told me it could take up to 3 months. I ended up fixing the problem myself through self-reporting, and it was resolved in about 8 days. They also put me into a 3-month agreement/contract and continued charging me. I asked them to cancel my agreement, but the charges continued. Another serious concern: I provided my debit card number to this company for the purpose of running my credit. The next morning, I noticed fraudulent activity on my card. This was the only place I had shared that card number, so I personally found the timing extremely concerning. I cannot say who was responsible, but I believe customers should be aware of what happened to me. Based on my personal experience, I would not recommend this company. I feel I wasted my time and money, and I strongly recommend that people carefully read the agreement and consider handling credit disputes themselves before paying for a service like this. This is my personal experience and opinion. Please do your own research before signing any contract or giving anyone your payment information.

Jack S., Most helpful agent I’ve had. Thank you Credit Sage

Jack was super helpful , knowledgeable and very polite and courteous. Liked this experience in comparison to others, shout out to Jack for showing up and showing out. The interaction with Jack has earned my business. I will most certainly use credit sage for all credit related matters going forward

Cawanna was a fantastic professional…

Cawanna was a fantastic professional and a testament to amazing customer service. She is a vital employee and should be treated as such.

Diana M

Diana M. Told me a lot of good things and was very helpful and understanding. I see a lot of mixed reviews. So let’s just hope that this is a blessing and they do what they say they will and not scam the poor trying to change their life around.

April from Utah is the best

April from Utah is the best. She was able to find out all the missing links to help solve my credit problems. Easy to talk to, answered all my questions with confidence and gave me a peace of mind before we hung up the phone. Thank you April

SPOKE TO CAWANNA who advised me onba…

SPOKE TO CAWANNA who advised me onba close account, I was unaware of..the attention and time she took made aware of other issues with credit score. I am GRATEFUL for her time and help.

This company is a scam!

Great company

This company is a scam

This company is a scam. I was mislead and informed that I was settling an old version account. Sage charged me $799.00 and $99.00 for services that was not rendered. The old charge stilled shows up on my credit report. This company is misleading and a scam. Do not sign up for this compay.

Great experience

Thank you so much to Rye Walker for…

Thank you so much to Rye Walker for giving the best help . Helped me save alot by making me understand what other options I have .

STAY AWAY!!!!!!!!!!!!!!!!!!

STAY AWAY. They charged me $678 for the initial fee. Then I was told I'd have another $24.99 per month fee and $90 for each additional letter they send out. Umm, hell no. SPAM AND A SCAM 100% THEN.... I called and tried to cancel. Mind you, 2 hours after signing the agreement because I had time to read though it. The man who answered said "a refund is not possible, but we will cancel your account." Umm, excuse me? Hell no. After he "spoke to his supervisor" he returned and assured me there would be no future charges and the $678 would be refunded in 3-5 days. I will be back to write another review if it isn't returned. Everything that they do, we can do ourselves!

My agent was awesome and very…

My agent was awesome and very informative!!! He is the best

AMAZING

April M. is AMAZING.... THANK YOU FOR HELPING MY HUSBAND AND I. WE GREATLY APPRECIATE YOU!!!

The representative was very…

The representative was very professional and smart. I really appreciated the wisdom he helped me with.

I usually never write reviews but April…

I usually never write reviews but April was very helpful throughout the whole process! I can’t thank her enough 10/10 service!!

Hello,

Hello, I had a very bad experience with this company. In fact, I started legal action against them today. I had already paid off all of my debts. I only signed up with this company because they promised to help improve my credit score and update or remove the paid debt items from my credit report more quickly. They told me the process would take about three months. They charged me a large upfront fee, and after that they charged me $99 every month. At the end of the three months, they asked me to pay even more money just to review my credit report. After three months, not a single one of the five items that was supposed to be removed from my credit report had been removed. They also failed to provide the three months of free service they had promised. Instead, they continued asking me to pay additional monthly fees. In my opinion, this company is dishonest and only wants to take people’s money. That is why I decided to take legal action against them. My advice to everyone is this: if you want to improve your credit score, simply pay off your debts. There is no need to pay companies like this. Once your debts are paid, your credit score will improve naturally over the following months.

Kelly Spencer was an extremely pleasant…

Kelly Spencer was an extremely pleasant person and she helped me tremendously! Thank you Kelly for your time, patience and all your help!

Robert Francis

Robert Francis, was a pleasure to speak with and walk through the entire process to understand and sign up for the credit repair. I was fortunate to get him.