The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Written by the business, not verified by us.The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free. However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.The staff is friendly they explain everything and they're helping me with my negative parts and deleting them and they're making my credit go up I'm very happy
Thank you for your fantastic feedback! We're thrilled to hear that our team is making a positive impact on your credit journey. Your happiness is our priority, and we’re here to support you every step of the way. Keep up the great work!
Was charged 3 times in one month for the same service
The Credit Pros team has guided me through fixing and maintaining my credit, learning financial literacy, and how to budget my money.
Thank you for your kind words! We're thrilled to hear that our team has been able to support you on your credit journey and with your financial literacy. Your success is our priority, and we appreciate you sharing your experience with us!
This is an exceptional company that will go above and beyond to help you repair your credit! Definitely Blessed to have found them.
Thank you for your wonderful feedback. We are honored by your kind words and grateful for the opportunity to assist you on your credit repair journey. Our team is committed to going above and beyond for every client, and we're delighted to hear that your experience reflected that commitment. Thank you for your trust and support.
They handled everything so i wouldn’t have to very awesome service
Thank you for your kind feedback. We're pleased to hear that our team was able to handle the details on your behalf and provide a seamless experience. Delivering exceptional service and support is our priority, and we truly appreciate your trust and recommendation.
Very helpful and veteran friendly. very professional and willing to help in my time of need.
Thank you for your thoughtful feedback. We are honored to have been able to assist you during a time of need. Providing professional, supportive service to all our customers, including our veterans, is very important to us. We sincerely appreciate your kind words and your trust in our team.
They are a great company. I definitely would recommend them.
Thank you for your kind recommendation. We are pleased to hear that you had a positive experience with our company.
Anas was great with helping me with my concerns!!!
Thank you for your kind feedback! We're delighted to hear that your concerns were addressed and that you had a positive experience. We appreciate you taking the time to share your experience with us.
Tommy Potter truly helped us to get the process started. He was kind calm and cordial. We appreciated the fact that he answered the questions we had and was transparent in comparison to most. We were able to hang up with confidence that we would see results soon
Thank you for your feedback! We're glad our agent provided clear, transparent answers and made you feel confident throughout the process. We appreciate your trust and look forward to helping you achieve great results.
Very helpful in helping me understand what all they can do for me as well as how quick it can be done
Thank you for your feedback! We're glad our agent was able to clearly explain how we can help and set the right expectations for the process. We appreciate your trust and are excited to help you achieve your goals.
One of the best company’s yet… Very informative, they explain in a way that unless you don’t take their advice on what to do to build your credit back up that’s on you. They have been nothing but supportive explain exactly what I need to do and they explain exactly what they do. Very pleased with their service
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team has been supportive, informative, and transparent throughout the process. Our goal is to provide clear guidance and the tools needed to help our clients achieve their credit goals. We truly appreciate your trust in us and look forward to continuing to support you on your journey. Thank you for being a valued client!
I've yet to measure, but so far so good.
Thank you for your feedback! We're glad to hear things are going well so far. We appreciate the opportunity to assist you and look forward to continuing to support you as you track your progress. Please don't hesitate to reach out if you have any questions along the way.
I'm confused as usual. I was just informed that I have everything being taken care of for me. Just need to look at what is going on with the portal. No action necessary.
Thanks for your feedback! We're glad to hear everything is being managed for you. If you have any questions about the portal or need further clarification, feel free to reach out. We're here to help you every step of the way!
The staff is great. I appreciate everything they are doing to help out. I would recommend them to anyone.
Thank you for your kind words and recommendation! We're thrilled to hear that our staff has been helpful and supportive throughout your experience. Your feedback means a lot to us, and we truly appreciate your trust and confidence in our team.
Thank you for your kind words! We're thrilled to hear that you had a great experience with our representative. Our team works hard to provide excellent service, and it’s wonderful to know it made a positive impact. We appreciate your feedback!
Today, I worked with Faith in understanding my Credit Pros Dashboard. Faith spent quality time going over and explaining all the benefits the portal has to offer. She walked me through the entire Dashboard patiently, professionally and was extremely through. Faith went above and beyond to assist me. Excellent customer service. And I will recommend others based on her performance. Kind regards, Dion Andrews
Thank you for your valuable feedback! We’re thrilled to hear about your positive experience with our representative. Our team strives to provide excellent customer service, and it’s great to know she made such an impact. We appreciate your recommendation and look forward to continuing to support you with your credit journey!
I had a great service from one the customer service department. His name is Opeyemi. He did a great job in dealing with my situation. He was very polite and was very knowledgeable in what he was saying. He did an excellent job.
Thank you! We're thrilled to hear about your positive experience with our representative. Our team strives to provide knowledgeable and polite service, and it’s great to know we met your expectations. We appreciate your feedback and look forward to assisting you again!
My experience with Credit Pros was very easy They guide you all the way through . I will recommend all my friends who credit is being harmed by bad reports on your credit line
Thank you for your kind words! We're thrilled to hear you had such a positive experience. Helping our clients navigate their credit challenges is our priority, and we appreciate your recommendation to friends. Your support means a lot to us!
I'm still in the process of building my credit with The Credit Pros but so far I've had a really good experience.My credit isn't bad I just needed help getting my score higher and understanding what I can do to improve it. The process has been easy to follow and I appreciate having guidance instead of trying to figure everything out on my own. I'm looking forward to seeing my progress.
Thanks for sharing your experience! We're thrilled to hear that you're finding our guidance helpful as you work on building your credit. It's great to know the process has been easy for you. We’re excited to support you on your journey to a higher score!
I loved dealing with Tommy Potter, as a potential first time homebuyer I feel confident that Tommy will help me fix my credit in time for buying a home. He has made the process seamless and easy for me!
Thank you for the fantastic feedback! We’re thrilled to hear about your positive experience with our representative. Helping our clients feel confident and supported on their journey is our priority. Best of luck with your home buying process!
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