The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Written by the business, not verified by us.The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free. However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.Tommy potter was very professional and really took the time to understand my situation. He is the kind of person you need in these positions. Thank You
We're thrilled to hear about your positive experience with our representative! Our team is dedicated to providing personalized support, and it's great to know that you felt understood and valued. Thank you for sharing your feedback!
Opeyemi was very pleasant! He had good customer service! He explained everything well! He deserved a 5 star! I was very pleased !
Thank you for the fantastic feedback! We're thrilled to hear that our representative provided you with excellent service and clear explanations. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!
Amazing customer service. Throughly answered any and all of my questions.
Thank you for your kind words! We're delighted to hear that you had a positive experience and that all of your questions were thoroughly answered. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future.
Thank you! We’re thrilled to hear you enjoyed your experience with our team. We take pride in our people and their dedication to helping our clients. Your kind words motivate us to keep delivering excellent service!
Thank you for your positive feedback. I truly appreciate your recognition of my work. Maintaining a professional, clear, and customer-focused approach is always a priority, and it is rewarding to know that it was reflected in my response. Thank you again for taking the time to share your feedback.
My initial startup with Credit Pros was good! The person that helped me was respectful, courteous, and helpful! They explained things to me and answered my questions!
Thank you for your fantastic feedback! We’re thrilled to hear that our team provided you with respectful and helpful service. Your satisfaction is our priority, and we’re here to support you every step of the way. Looking forward to continuing this journey with you!
It was very pleasant and everyone i spoke with new there stuff . I think everyone should give them a shot .
Thank you for your kind words! We're delighted to hear that you had a pleasant experience and that our team was knowledgeable and helpful. We truly appreciate your recommendation and look forward to assisting you again in the future.
They been great been with them 4-5 months and help alot
Thanks for your awesome feedback! We’re thrilled to hear that you’ve had a positive experience over the past few months. Your success is our priority, and we’re here to support you every step of the way!
Mr. Omar was great!
Thank you for your kind words! We're thrilled to hear that our representative made such a positive impression. Our team is dedicated to providing exceptional service, and it’s great to know we hit the mark. We appreciate your feedback!
They made everything so easy! Adair was super nice and helpful!
Thanks for the fantastic review! We're thrilled to hear that you found the process easy and that Adair provided you with excellent support. Your satisfaction is our priority, and we appreciate your kind words!
Great company and customer service is out of this world
Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. Our team is dedicated to providing top-notch service, and your feedback means a lot. We look forward to assisting you again!
The explanation of services in which corrects my credit and the customer service they provided made it so easy and simple to understand. My personal consultant Tommy Potter was great.
Thank you for the fantastic review! We're thrilled to hear that our representative provided such clear explanations and great service. Your satisfaction means a lot to us, and we're here to help you every step of the way in your credit journey!
Thank you for your feedback. We're glad to hear that you found our team helpful. We appreciate your kind words and remain committed to providing excellent support.
My experience of choosing TheCreditPros to work on my credit has been outstanding. Within the first day of choosing them they started making moves on inclining my credit. I made a great choice choosing TheCreditPros.
Thank you for sharing your experience! We're thrilled to hear that you've had an outstanding start with The Credit Pros. Our team is dedicated to helping clients take positive steps toward their credit goals, and we're glad you've already seen action being taken on your behalf. We appreciate your trust in us and look forward to supporting you throughout your credit journey.
Thank you for your kind words! We're delighted to know that your experience has been great. Your feedback means a lot to us, and we look forward to serving you again.
Great staff helped me out and explained how they work and what I needed to do in order to fix my credit score would highly recommend this service
Thanks for the fantastic review! We're thrilled to hear that our team was able to assist you and clarify the process. Your recommendation means a lot to us, and we’re here to support you on your credit journey!
Nicole was amazing. She explained everything to me thoroughly. Walked me through the steps of setting up my account. Absolutely professional in every way and talked to me like she had known me for years and that's what I love about people who do customer service. She is amazing at what she does. I could literally talk to her all day.
Thank you for your fantastic feedback! We're thrilled to hear that our representative provided such a personal and professional experience. Our team strives to create lasting connections, and it’s wonderful to know that we succeeded with you. Your support means a lot to us!
They listened to my credit issues and explained the process very well and no judgement when I answered their questions
Thank you for your kind words! We're thrilled to hear that our team provided a supportive and informative experience. Listening to our clients is a top priority, and we're glad you felt understood. Your feedback means a lot to us!
Great service! Highly recommended everyone!
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service. Your support means a lot to us, and we look forward to assisting you again in the future.
Thank you for your kind words! We’re thrilled to hear that you found our team helpful and supportive. Your positive feedback motivates us to keep providing the best service possible. We appreciate you taking the time to share your experience!
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