The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
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Is The Credit Pros legit?
The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free.
However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.
Chris was helpful, friendly, professional and understanding. He has given me hope as I overcome huge health news. Thanks go to him and to The Credit Pros for the help they provide
Reply from The Credit Pros2026-08-14
Thank you for your wonderful feedback! We're thrilled to hear that our representative made such a positive impact during your experience. Our team is dedicated to providing support and hope during challenging times. Your kind words motivate us to keep doing our best!
Thank you for your positive feedback. We sincerely appreciate your recognition of my communication skills. We're committed to maintaining clear, professional, and effective communication, ensuring that expectations are well understood and updates are provided promptly. Your feedback is greatly valued and encourages us to continue delivering the highest level of service and support.
Thank you for your kind words and positive feedback. We sincerely appreciate your recognition. It has been a pleasure assisting you, and we remain committed to providing professional, knowledgeable, and high-quality support. Your appreciation is truly valued and motivates our team to continue delivering excellent service.
Thanks for the fantastic feedback! We’re thrilled to hear you had an excellent experience with our customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
Helped raise my scores fast and the customer service was excellent I’m definitely telling others!😁
Reply from The Credit Pros2026-08-13
Thank you for your fantastic review! We're thrilled to hear that our team helped boost your scores and that you had a great experience with our customer service. Your recommendations mean the world to us!
Credit pro was very professional. They explained to me everything in detail and helped me understand the process. It was a pleasure to do business with them.
Reply from The Credit Pros2026-08-13
Thank you for your valuable feedback! We're thrilled to hear you had a great experience with us. Our team always strives to provide clear explanations and excellent service. We appreciate your kind words and look forward to assisting you again in the future!
I just started and so far I'm impressed with customer service and his knowledge on credit problems. Nice to feel like someone understands the frustrations of Credit Report horror.
Reply from The Credit Pros2026-08-11
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with our team. Your support and encouragement mean a great deal to us and inspire us to continue providing exceptional service. We truly appreciate your trust and look forward to serving you again.
I was skeptical about the The Credit Pro but I’m so glad I decided to take a chance. The support was professional, all my questions and very thorough. I have seen movement with my credit in a great direction in just a short time.
Reply from The Credit Pros2026-08-11
Thank you for sharing your experience! We’re honored that you chose to give The Credit Pros a chance and are thrilled to hear that you’ve already seen positive movement in your credit. Our team is committed to providing professional, thorough support every step of the way, and it means a lot to know we’ve made a difference. We appreciate your trust and look forward to continuing to support your credit journey!
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your feedback motivates us to keep delivering excellent service. We appreciate your support!
Thank you for your valuable feedback! We're thrilled to hear that you're seeing positive results in cleaning up your credit. Your progress is our priority, and we look forward to continuing to support you on this journey.
The credit pros are very helpful. Especially in my situation
Reply from The Credit Pros2026-08-10
Thank you for your kind words! We’re thrilled to hear that you found our team helpful. Your situation is important to us, and we’re glad we could support you. If you have any more feedback, we’d love to hear it!
They helped me a lot. They go above and beyond to make sure you get the help you need! Service, customer service and staff all amazing and friendly. Highly recommend.
Reply from The Credit Pros2026-08-07
Thank you so much for your kind words! We're thrilled to hear that our team was able to help and go above and beyond to meet your needs. Providing exceptional service and a friendly experience is always our goal, so it's wonderful to know we made a positive impact. We truly appreciate your recommendation and look forward to assisting you again in the future!
credit pros have been very helpful and they have given me hope again with helping my credit score go up
Reply from The Credit Pros2026-08-10
We're thrilled to hear that our team has been able to provide you with hope and support in improving your credit score! Your progress means a lot to us, and we appreciate your positive feedback. Thank you for choosing us on your credit journey!
Customer service is great and explain everything to you and are willing to help with my credit
Reply from The Credit Pros2026-08-10
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Helping our clients understand and improve their credit is our top priority. We appreciate your feedback and look forward to assisting you further!
They are super helpful with getting my credit fixed and figured out
Reply from The Credit Pros2026-08-06
Thank you for your kind words! We're so glad to hear that our team was able to help you fix and better understand your credit situation. Helping our clients navigate the process with confidence is always our goal. We appreciate your trust and are grateful for the opportunity to assist you. If you ever need anything in the future, we're here to help!
Would leave 0 if available.THIS PLACE IS A COMPLETE JOKE.$300.00 FOR SOME BULLCRAP STORY "WE CAN FIX YOUR CREDIT REPORT".Don't waste your time unless you got alot of money to pay out to them every month
Reply from The Credit Pros2026-08-11
Thank you for sharing your feedback. We take all concerns seriously and strive to provide clarity regarding every customer experience. After carefully reviewing our records, we were unable to locate an enrollment or account associated with you. As such, we would appreciate the opportunity to learn more about the circumstances surrounding your review and ensure any concerns are directed to the appropriate party. Please contact us directly with additional details so we can assist.
The representative was patient and extremely helpful and also explained everything very well. She was also pleasant and courteous. I will definitely recommend them to family and friends
Reply from The Credit Pros2026-08-06
Thank you for your valuable feedback! We're thrilled to hear about your positive experience with our representative. Providing helpful and courteous service is our priority, and we appreciate your recommendation to family and friends. Looking forward to assisting you again in the future!
Customer service and the people seem to be awesome!
Reply from The Credit Pros2026-08-06
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Our customer service is a top priority, and it’s wonderful to know it made a positive impact on your visit.
Looking forward to assisting you again in the future!
Adam helped me with fixing my credit and into getting into a home
Reply from The Credit Pros2026-08-06
Thanks for sharing your experience! We're thrilled to hear that our representative was able to assist you in fixing your credit and achieving your homeownership goals. Your success is what we strive for!
Nicole wonderful customer service definitely made my day! She’s very compassionate and supportive to your matter. I would definitely recommend her for a promotion.
Reply from The Credit Pros2026-08-04
Thank you for your wonderful feedback! We're delighted to hear that you received compassionate, supportive, and exceptional service that made your day. Providing a positive and helpful experience is always our goal, and it's rewarding to know we met your expectations. Thank you for your recommendation and for recognizing the outstanding support you received. Thank you for taking the time to share your experience!
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