The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
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Is The Credit Pros legit?
The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free.
However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.
Well,I had to delay my monthly payment due to an unauthorized withdrawal on my bank acct. It has taken time to resolve it. Therefore I am late on my payment. They have been so accommodating,knowledgeable, and kind. I was given an option for a payment arrangement so there isn't a gap in my account. It was so easy to set up and I am so relieved. They have helped with all my credit issues,disputes etc. In just one month,my credit score has gone up from 480 to 540. They filed many disputes,letters,and performed follow ups among other functions.
Ava was so helpful today as well as a gentleman I spoke with before,but don't have his name.
I highly recommend this company. I love the fast results also.
Thank you everyone at credit pros. I am looking forward to working with your company in the future and am optimistic about my credit and what the future holds. I know I am in great hands with this company.
Reply from The Credit Pros2026-08-24
Thank you for your amazing feedback! We're thrilled to hear about your positive experience and the progress you've made with your credit score. Our team is dedicated to providing the best support, and it's great to know that our representative and others were there for you. We look forward to continuing this journey together!
I was assisted by Mr. Ope Yemi, he was instrumental in helping me thru your web site process. He also, was very patience and understanding with me because I'm an IT novice. I highly recommend Mr. Yemi, because he's is the best that The Credit Pros has for customer service. Job well done, Derrick Walker
Reply from The Credit Pros2026-08-24
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our representative. Our team strives to provide excellent support, and it's great to know he made a difference for you. We appreciate your recommendation and look forward to helping you again!
Dylan was very professional and very helpful he deserves a raise he explained everything so well
Reply from The Credit Pros2026-08-21
Thank you for your feedback! We're thrilled to hear you had such a positive experience. Providing professional, helpful, and clear assistance is always our goal, and we're glad everything was explained so well. We truly appreciate you taking the time to share your experience and recognition.
I experienced very good service and the representative was patient and followed up on every concern I had. I've left the call feeling more confident about working with the credit pros and their ability to improve my credit situation. My representative, Opeyemi was great.
Reply from The Credit Pros2026-08-21
Thank you for sharing your experience! We're thrilled to hear that our representative provided you with excellent service and support. Building confidence in your credit journey is important to us, and we’re glad we could assist you. We look forward to helping you achieve your goals!
These people want $149 every month to try to fix your Credit when you can do the same thing for free.
Reply from The Credit Pros2026-08-24
We’re sorry to hear that you feel this way. Our service is designed to provide personalized support and guidance throughout the credit-improvement process, and we work to ensure our clients understand the services and associated costs before enrolling. While there are free resources available, our clients choose our service for the dedicated assistance and ongoing support we provide. We’d appreciate the opportunity to address any specific concerns you may have and work toward a positive resolution. Please reach out to our team directly at your convenience.
All of my information that I have received from them or the truth and that's the important thing about using this company
Reply from The Credit Pros2026-08-20
Thank you for your kind words! We're thrilled to hear that you found our information reliable. Providing honest and accurate support is our priority, and your feedback means a lot to us. Looking forward to continuing to assist you!
Good customer service they explained everything in detail and my credit is improving.
Reply from The Credit Pros2026-08-20
Thank you for your kind feedback! We're delighted to hear that our team was able to explain everything clearly and help you understand the process. It's especially rewarding to know that you're seeing improvements in your credit. We appreciate your trust and look forward to continuing to support you on your financial journey.
Great customer service ! Easy help and guidance to get you on. Excited to see results
Reply from The Credit Pros2026-08-20
Thank you for your valuable feedback! We're thrilled to hear you had a great experience with our customer service. Your excitement about the results means a lot to us. We're here to support you every step of the way!
Talked to a Credit Pros professional and was so impressed with the information he provided, I felt a weight lifted l wasn’t even aware I had! Thanks for the concise way you explained the negative impact of “hard pulls!” And of other situations I honestly had no idea about! Five Stars are well deserved!
Reply from The Credit Pros2026-08-19
Thank you! We're thrilled to hear that our team provided you with valuable insights and made a positive impact. Your satisfaction means a lot to us, and we appreciate your kind words and five-star rating!
Thanks for your awesome feedback! We're thrilled to hear you’re enjoying the program. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to continuing to support you!
I recently just signed up with this company I had the pleasure of speaking with a young lady named Hauwa that was very professional and informative she took the time to explain the program and go over my profile with me because I’m having problems logging into my account she went above and beyond with the service and I’m very thankful that she was able to answer my questions
Reply from The Credit Pros2026-08-19
Thank you for sharing your experience. We're delighted to hear that you received such professional, informative, and attentive service. Providing clear guidance and taking the time to address questions and concerns is exactly the level of support we strive to deliver. We appreciate your kind words and are glad your account access concerns were thoroughly addressed. Thank you for choosing us, and we look forward to continuing to support you.
The representative I spoke with was very kind and friendly. The service is great.
Reply from The Credit Pros2026-08-18
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our representative. We pride ourselves on providing friendly and exceptional service. Your feedback means a lot to us!
Joe Cuti needs a raise! He was professional and answered all of my questions. He was patient and relatable. He has helped build my trust and confidence with your company, as I have been misled in other situations. Joe's experience definitely helped my decision in moving forward with this program. I am excited to see the results of this program.
Reply from The Credit Pros2026-08-18
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our representative. Our team is dedicated to providing support and building trust, and it's great to know that our representative made such a difference for you. Excited for your journey ahead!
They took on all of the work for me. I’m a very busy person I work two jobs so that I can buy my first house and the credit pros are doing everything for me to get my credit where it needs to be to make that happen! Very happy
Reply from The Credit Pros2026-08-17
Thank you for your kind words! We're thrilled to hear that our team is making the process smoother for you. Your goal of buying your first house is exciting, and we're here to support you every step of the way. Best of luck, and congratulations on your journey!
I couldn’t have asked for more helpful ways to get my credit straightened out
Reply from The Credit Pros2026-08-17
Thank you for your kind words! We’re thrilled to hear that you found our assistance helpful in getting your credit on track. Your satisfaction is our priority, and we appreciate your positive feedback!
Thank you for your kind words! We're thrilled to hear that you found our representative knowledgeable. Providing excellent service is our priority, and your feedback motivates us to keep up the great work!
They are working with me and I don’t have great credit
Reply from The Credit Pros2026-08-17
We're thrilled to hear that you're having a positive experience! Helping you improve your credit is our priority, and we're here for you every step of the way. Thank you for your trust in us!
Thank you for your kind words! We're thrilled to hear you had a great experience. Your feedback motivates us to keep delivering excellent service. We appreciate your support!
They're friendly, super helpful and it is easy to apply.
Reply from The Credit Pros2026-08-13
Thank you for your kind feedback! We're glad to hear that you found our team friendly, helpful, and that the application process was easy. We appreciate your support and look forward to assisting you again.
Very friendly, and very informative! David helped me out a lot today.
Reply from The Credit Pros2026-08-14
Thanks for the great feedback! We're thrilled to hear that our representative provided you with friendly and informative assistance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
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