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Money & Insurance

The Credit Pros

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209 reviews

4.9209 reviews
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About The Credit Pros

Data updated
Website
thecreditpros.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
209 reviews
Replies to negative
83% (5/6)
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About this business

The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.

Written by the business, not verified by us.

Is The Credit Pros legit?

The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free. However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.

Auto-generated from all reviews of this business. For reference only.

What people say

Super friendly very helpful in getting…

Super friendly very helpful in getting me on the right path on fixing my credits

Reply from The Credit Pros2026-08-04

Thank you for your kind feedback! We're so glad to hear that you had a friendly and helpful experience and that the support you received helped point you in the right direction toward improving your credit. Providing clear guidance and personalized assistance is important to us, and it's wonderful to know we made a positive impact. We appreciate you taking the time to share your experience!

Papuina was absolutely amazing

Papuina was absolutely amazing. He got me set up and made sure that I was comfortable with his explanation of the process

Reply from The Credit Pros2026-08-05

Thank you for your kind words! We're thrilled to hear about your positive experience with our representative. Ensuring our clients feel comfortable and informed is a top priority. We appreciate your feedback and are glad to have you with us!

C
Chelsea Reed · 1 review · Experienced 2026-08-04 ·

Awesome work!

Very easy to understand and easy process! Very much appreciated

Reply from The Credit Pros2026-08-05

Thanks for the wonderful feedback! We're thrilled to hear you found the process easy and understandable. We strive to make things as seamless as possible for our clients. Your appreciation means a lot to us!

Nothing went wrong i just signed today…

Nothing went wrong i just signed today so I can’t give five stars until I see how it works so far everything is going go

Reply from The Credit Pros2026-08-04

Thanks for your feedback! We’re excited to have you on board and look forward to helping you achieve your goals. If you have any questions as you get started, feel free to reach out. Your journey with us is just beginning!

This agency helps people understand how…

This agency helps people understand how credit works, helps people improve their credit and dispute inacurate information on their credit reports.

Reply from The Credit Pros2026-08-03

Thanks for the fantastic feedback! We're thrilled to hear that you found our services helpful in understanding and improving credit. Empowering our clients with knowledge is our goal, and we appreciate your support!

Tommy Potter was the light of my day…

Tommy Potter was the light of my day thank you for all the education and help!! He is the best!!

Reply from The Credit Pros2026-08-03

We're thrilled to hear that our representative made such a positive impact! Providing great education and support is what we aim for, and it's wonderful to know you felt that. Thank you for your kind words!

Very helpful

Very helpful! Thank You credit pros for helping me get my credit fixed so I could get a new home!

Reply from The Credit Pros2026-08-03

Thanks for your fantastic review!! We're thrilled to hear that we could assist you in getting your credit fixed and achieving your goal of buying a new home. Your success is our priority, and we appreciate your trust in us!

H
Hannah Clark · 1 review · Experienced 2026-07-30 ·

Helped make everything easy to…

Helped make everything easy to understand

Reply from The Credit Pros2026-07-31

We’re thrilled to hear that you found our services easy to understand! Making the process simple and accessible for our clients is our top priority. Thank you for the fantastic feedback!

Tommy potter was amazing

Reply from The Credit Pros2026-07-30

Thank you for taking the time to share your feedback. We're delighted to hear that you had such an amazing experience and that the service exceeded your expectations. We truly appreciate your support and look forward to providing you with another outstanding experience in the future. Thank you for choosing us!

J
John · 1 review · Experienced 2026-07-30 ·

Adam is very helpful

Reply from The Credit Pros2026-07-31

Thanks for sharing your experience! We’re glad to hear that our representative provided helpful support. If you have any other feedback or suggestions, we’d love to hear them. Your input helps us improve!

B
Britnie White · 1 review · Experienced 2026-07-30 ·

Great customer service

Great customer service Fast east helpful

Reply from The Credit Pros2026-07-31

Thank you! We're thrilled to hear you had a great experience with our team. We strive to provide fast and helpful service, and your feedback means a lot to us. Looking forward to assisting you again!

The way they help you get real results

Reply from The Credit Pros2026-07-29

Thank you for your kind words! We're thrilled to hear that our support and approach helped you achieve real results. Your feedback means a lot to us and motivates our team to continue delivering the best possible experience. We appreciate your trust and look forward to supporting your success in the future!

Representative provided quick and…

Representative provided quick and friendly service along with recommendations as to what I needed to work on to improve my credit score. The sign up processes was fast and easy. Very pleased with the service I received, I'm excited to see how quickly my credit score improves with The Credit Pros help!

Reply from The Credit Pros2026-07-29

Thank you for your valuable feedback! We're thrilled to hear you had a positive experience and found our service helpful. Your excitement about improving your credit score is contagious! We look forward to supporting you on this journey.

They got incorrect information removed…

They got incorrect information removed from my credit report

Reply from The Credit Pros2026-07-29

Thank you for your fantastic review! We're thrilled to hear that we could help you get incorrect information removed from your credit report. Your satisfaction is our priority, and we appreciate you sharing your experience!

Joe from the Bronx really was patient…

Joe from the Bronx really was patient and helped me out today in trying to find the best way to help out in my credit score issue

Reply from The Credit Pros2026-07-29

Thanks for sharing your experience! We're thrilled to hear that our representative provided the support you needed. Our team is dedicated to helping you navigate your credit journey, and we appreciate your positive feedback!

Because I’ve worked with them twice and…

Because I’ve worked with them twice and recommended them to friends, and everyone tells me they are professional and transparent—and the results are visible.

Reply from The Credit Pros2026-07-24

Thank you for your kind words and continued support. We're glad to hear that you and your friends have had positive experiences with us. Your trust means a lot, and we remain committed to providing professional, transparent service and delivering great results.

They have been instrumental in helping…

They have been instrumental in helping me fix my credit.

Reply from The Credit Pros2026-07-24

Thank you for your kind words! We're thrilled to hear that our team has made a positive impact on your credit journey. Your success is our priority, and we appreciate your feedback!

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