The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
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Is The Credit Pros legit?
The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free.
However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.
The consultant was very helpful, I’m so excited about The Credit Pros getting my life back on track with my credit. I had gone through a horrible divorce which caused me to move to another city and start all over again. Which caused great struggle in my life when I had decent credit before. I walk away with nothing but my belongings and my life. I look forward to building my new life and having good credit will help me obtain that goal. Satisfied Customer T. Wilson
Reply from The Credit Pros2026-07-13
Thank you! We're thrilled to hear that our consultant was able to assist you during such a challenging time. It's inspiring to see your determination to rebuild and achieve your goals. We're here to support you every step of the way on your credit journey!
Thank you! We're thrilled to hear you had a great experience with our attentive service and quick response. Your feedback motivates us to keep delivering excellent support!
We’re thrilled to hear you had such a positive experience! Your feedback motivates us to keep delivering great service. Thanks for taking the time to share your thoughts!
Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and willing to work with you. Providing a positive and supportive experience is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Great services well spoken and directions and details on getting the job done deal thank you keep up the good work
Reply from The Credit Pros2026-07-09
Thank you! We’re thrilled to hear you had a great experience with our services. Your feedback motivates us to keep delivering clear guidance and support. We appreciate your kind words and look forward to helping you again!
Very high quality patient high quality customer service and a comprehensive program to improve credit
Reply from The Credit Pros2026-07-08
Thank you for your fantastic review! We're thrilled to hear that you experienced our high-quality customer service and found our program comprehensive. Your satisfaction means a lot to us!
Credit Pros they really go to work for you to make things better.
Reply from The Credit Pros2026-07-08
Thank you! We're thrilled to hear that you feel our team is dedicated to making a positive impact. Your satisfaction motivates us to continue improving and providing the best service possible!
They exactly where to start helping you, I was amazed and they are friendly
Reply from The Credit Pros2026-07-07
Thank you! We're thrilled to hear that you found our team helpful and friendly. Your satisfaction means a lot to us, and we’re glad we could assist you on your journey. Looking forward to continuing to support you!
I am loving Credit Pro's! I am already seeing a positive impact on my credit score and everything that was discussed by agents is coming along exactly as they said. Thank You.
Reply from The Credit Pros2026-07-06
Thank you! We're thrilled to hear about your positive experience and the impact on your credit score. Our team is dedicated to delivering on our promises, and it’s great to see your progress. We appreciate your support and look forward to continuing this journey with you!
Thank you for your kind words! We're thrilled to hear you found our team helpful. Your satisfaction is our priority, and we’re here to support you whenever you need assistance.
Thankful for the help I’m getting from the credit pros to get my credit back to par!
Reply from The Credit Pros2026-07-03
We’re thrilled to hear that you’re finding our services helpful! It’s our goal to assist you in getting your credit back on track. Thank you for your positive feedback!
Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our customer service. Our team is dedicated to providing the best experience possible, and your support means a lot to us. Looking forward to serving you again!
Steven and Angie were very professional and took time to explain everything to me. Both of there customer services skills were outstanding.
Reply from The Credit Pros2026-07-01
Thank you for your kind words! We’re so glad to hear that our representative provided you with a professional and informative experience. Taking the time to clearly explain everything while delivering outstanding customer service is exactly what we strive for. We truly appreciate your feedback and will be sure to share your recognition with the team. Thanks again for choosing Credit Pros!
Thank you for your wonderful feedback! We’re delighted to hear that you found our team thorough and informative. We believe that taking the time to explain every step helps our clients make confident decisions, and we’re glad that was your experience. We truly appreciate your trust and support, and we look forward to continuing to assist you on your credit journey!
Richard was very kind, professional, and understanding when speaking with him on the phone. He was knowledgeable and I enjoyed speaking with him. Definitely, thankful I was able to come across The Credit Pros randomly. Hoping for a positive journey and an even better outcome regarding my credit reports. I have been in financial shambles since leaving an abusive marriage. Looking forward, to this next season in life.
Reply from The Credit Pros2026-07-02
Thank you for your kind words! We’re thrilled to hear about your positive experience with our representative. We're here to support you on your journey toward financial stability and a brighter future. Your trust means a lot to us, and we’re excited to help you achieve your goals!
Ruby was a wonderful person to help me out. On this problem
Reply from The Credit Pros2026-07-02
Thank you for your fantastic review! We're thrilled to hear that our representative provided you with wonderful assistance. Our team is dedicated to helping you navigate your challenges, and it’s great to know we made a positive impact. We appreciate your support!
Joe Was Very Informative And Helpful….Thank You Joe Cuti….Sam
Reply from The Credit Pros2026-06-30
We're thrilled to hear that our agent provided you with such helpful information! Our team is dedicated to offering top-notch service, and it's great to know that we made a positive impact. Thanks for sharing your experience!
Speaking with the sale representative that was very helpful in giving me information about the program.
Reply from The Credit Pros2026-06-30
Thank you! We're glad to hear that our sales representative was able to provide you with helpful information. Your feedback is appreciated, and we look forward to supporting you on your journey with us!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team over the phone. Providing helpful and friendly support is always our priority. We truly appreciate your feedback and look forward to assisting you again!
The credit pros are very good and have gotten my credit in good stands to get financing for my first house
Reply from The Credit Pros2026-06-29
Thank you, Christopher! We're thrilled to hear that we could help you improve your credit for your first home. It's exciting to be part of your journey towards homeownership! If you need anything else, we're here for you.
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