The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
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Is The Credit Pros legit?
The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free.
However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.
Credit Pros are not Professionals they Just take your money when you need help with something they don’t return phone calls they’re unprofessional very unsatisfied customer
Reply from The Credit Pros2026-07-03
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Providing responsive support and professional service is important to us, and we regret that you felt let down. We’d encourage you to reach out to our Client Success team directly so we can work toward a resolution. We value your feedback and hope to have the opportunity to address your concerns and improve your experience. We hope to connect with you soon.
Probably some of the best customer service I have had in awhile, every one is so friendly, knowledgeable and really helpful . It's not overwhelming neither, or fake. You can tell they have an honest interest to help you solve you credit issues. It feels like such a personal experience. You also get to see at the letters they sent on the portal and all the information about your previous debts and errors. Ever since I signed up, I have felt so much more relax knowing that Im finally getting my credit in order. I strongly recommend you to signed up. They also offer all kinds of perks and benefits. PLUS who doesn't want their credit fix ?
Reply from The Credit Pros2026-06-25
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing knowledgeable, genuine, and personalized support is what we strive for every day, and we’re glad you felt cared for throughout your journey. It’s wonderful to know that the client portal and our services have given you greater confidence and peace of mind as you work toward your credit goals. We truly appreciate your recommendation and look forward to continuing to support you every step of the way!
Thank you so much for your kind words! We’re really glad to hear that you felt supported and that we could help bring you some peace of mind—that means everything to us. It’s always our goal to make things easier and less stressful for you. We truly appreciate your feedback and are here anytime you need assistance!
Whenever I Need To Contact TCP For Any Assistance They Are Right There For Me, TCP Has Helped Me Raise My Credit Score Within 30 Days Of Teaming With Them !!!
Reply from The Credit Pros2026-06-25
Thank you for your wonderful feedback! We’re so glad to hear that our team has been there for you whenever you’ve needed assistance. We appreciate your trust and look forward to continuing to support you on your credit journey!
Thank you for your feedback! We’re glad to hear that you found our staff friendly and our processes professional. Providing excellent service and a smooth experience for our clients is always our goal. We appreciate your support and look forward to continuing to assist you on your journey.
Michelle was great at explaining everything to me.
Reply from The Credit Pros2026-06-24
Thank you for your kind words, Shantaye! We're thrilled to hear that Michelle provided you with clear explanations. Our team is dedicated to helping our clients every step of the way. We appreciate your feedback!
Very friendly, willing to explain the entire process, I never felt judged!
Reply from The Credit Pros2026-06-24
Thank you so much for your kind words! We’re truly happy to hear that you felt comfortable and supported throughout the entire process—that’s exactly the experience we strive to provide. It means a lot to know you felt welcomed and never judged. We appreciate you taking the time to share your feedback and look forward to helping you again whenever you need us!
Very helpful and knowledgeable. Agents are just a phone call away and they walk me through the process which is very appreciated 👍
Reply from The Credit Pros2026-06-24
Thanks for the fantastic feedback, Mike! We're thrilled to hear that our team provided you with helpful guidance. It's our goal to make the process as smooth as possible for you. Your appreciation means a lot to us!
They have really helped me get back on track. And are very understanding and easy to work with.
Reply from The Credit Pros2026-06-23
We're thrilled to hear that you've found our team understanding and helpful! Getting back on track is so important, and we're glad to be a part of your journey. Thank you for your kind words and support!
Great customer service and support when helping their customers. I always get updates on my credit score report
Reply from The Credit Pros2026-06-22
Thank you, Sandy! We're thrilled to hear you had a great experience with our customer service and appreciate the updates on your credit score. Your feedback motivates us to keep delivering the best support possible!
They're amazing she explained everything was really nice and extremely helpful
Reply from The Credit Pros2026-06-22
Thank you, Kailanee! We're thrilled to hear that you had such a positive experience. Our team is dedicated to providing clear and helpful support, and your feedback means a lot to us. We look forward to assisting you again in the future!
I SIGN UP THE CREDIT PROS ITS WORK MY EXPERIANCE NOW I HAVE BETTER CREDIT! HIGHALY RECOMMANDED EVERY ONE.
Reply from The Credit Pros2026-06-22
Thank you for your kind words! We're thrilled to hear that your experience with us has led to better credit. Your recommendation means a lot to us, and we’re here to help others achieve their goals as well. Cheers to your financial success!
Very good at what they do. My score is up in 3.months 100 points.!!!!
Reply from The Credit Pros2026-06-22
Thanks for the fantastic feedback, Jodi! We're thrilled to hear your score has improved so much in just three months. Your success is our priority, and we appreciate you sharing your experience!
Thank you for your fantastic feedback, Isaac! We're thrilled to hear that Tommy provided you with great service. Our team is dedicated to helping our clients, and it’s wonderful to know you had such a positive experience.
Just started with the team so far so good very helpful in helping me work thru the correct and honest credit issues
Reply from The Credit Pros2026-06-19
Thank you for your positive feedback, Caleb! We're glad to hear that our team has been helpful in addressing your credit concerns. We're here to support you every step of the way as you work through your credit journey.
Thank you, Aylesi! We're thrilled to hear about your positive experience with Mike. Our team is dedicated to providing exceptional support, and it’s great to know that you felt well taken care of. Your feedback means a lot to us!
I am having a great experience with The Cresit pros.
Reply from The Credit Pros2026-06-19
Thank you for your fantastic feedback, Mary! We're thrilled to hear that you're having a great experience with us. Your satisfaction is our priority, and we look forward to continuing to support you on your journey!
Thanks for the great feedback, Adam! We're thrilled to hear you had a positive experience with our service. Your satisfaction is our priority, and we appreciate your support!
Excited to get this credit back in shape! Thanks for the help!
Reply from The Credit Pros2026-06-18
Thanks for the fantastic review, Kathryn! We're thrilled to hear you're excited about getting your credit back on track. Our team is here to support you every step of the way. Let's make great progress together!
Easy to work with. Very thoroughly went over everything that was going to happen
Reply from The Credit Pros2026-06-18
Thank you, Britney! We’re thrilled to hear you found our team easy to work with and appreciated the thorough explanations. Your feedback motivates us to keep providing excellent service. We look forward to continuing to assist you!
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