The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Written by the business, not verified by us.The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free. However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.Tommy Potter was an excellent customer service representative and he was very thorough and attentive with all of my questions
Thank you, Danielle! We're thrilled to hear about your positive experience with Tommy. Our team is dedicated to providing thorough and attentive service, and it’s great to know that we met your expectations. We appreciate your feedback!
Thank you for your feedback! We’re glad to hear you had a positive experience and found our communication fast and efficient. We appreciate your support and look forward to continuing to assist you on your journey.
Very professional and personable. After speaking with my representative I felt like I will be learning a lot about repairing ,boosting and maintaining a worthy credit score.
Thank you, Cephas! We're thrilled to hear that you had a positive experience and felt well-informed about credit repair. Our team is dedicated to helping our clients achieve their financial goals. We're here to support you every step of the way!
Great customer service and very detailed so you can understand.
Thank you for your fantastic review! We're thrilled to hear that you appreciated our customer service and clarity. Our team is dedicated to making the experience as smooth as possible, and it's great to know we hit the mark for you!
Professional, understanding and very well explained. The experience was not as bad as I originally anticipated
Thank you, Ken! We’re thrilled to hear that your experience exceeded your expectations. Our team strives to provide clear and supportive service, and it’s great to know you felt that. We appreciate your feedback and look forward to assisting you further!
The Credit Pros understand my situation and are working hard for me to dispute old charges that should have dropped off due to finishing purchase arrangements and various other reasons, I saw and increase the next morning. I appreciate their assistance and helping me to correct mistakes of the past
Thank you, Steven! We're thrilled to hear that our team is making a positive impact on your credit journey. Your success is our priority, and we're glad to assist you in resolving those old charges. We appreciate your trust in us!
Thanks for the fantastic review, Demetrick! We're thrilled to hear that our services have made a positive impact on your credit. Your success is our priority, and we’re here to support you every step of the way!
Credit Pros is a really great service I love that they make where the payments are simple and will walk you through every step of the way
Thank you for your fantastic review, Kenneth! We're glad to hear you appreciate our straightforward approach. Our goal is to provide transparent services without hidden fees. Your feedback motivates us to keep delivering exceptional experiences!
Great customer service answered all my questions
Thank you for your wonderful feedback, Leanna! We're thrilled to hear you had a positive experience with our customer service team. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Thanks for your patience with me step by step nice and kind giving me the best idea with my situation, for sure future we work together to stay with better score of my credit, you are amazing 👏 🤩
Thank you, Foroutan! We're thrilled to hear about your positive experience and appreciate your kind words. Our team is dedicated to helping you improve your credit score, and we look forward to working together towards your goals. Your success is our priority!
Great experience knowledgeable staff great experience so far
Thank you for your kind words, Carolyn! We're thrilled to hear you had a great experience with our knowledgeable staff. Your satisfaction is our priority, and we look forward to continuing to support you on your journey!
Rep Insured me that my credit scores will go up substantially in 30 days..
Thanks for the fantastic review, Rick! We're thrilled to hear that you're feeling confident about your credit improvement. Our team is dedicated to helping you achieve your goals, and we can't wait to see your progress!
Thanks for the great feedback, Chris! We're thrilled to hear that you found the setup easy and are seeing the results you were looking for. Your satisfaction is our top priority, and we appreciate your support!
Thank you for the fantastic feedback, Zachery! We're thrilled to hear you had a great experience with our service. Your satisfaction is our priority, and we look forward to assisting you again in the future!
This was a great experience and I’m super excited about how this company is helping me repair my credit!!!
Thank you, Darriana! We're thrilled to hear about your positive experience and are excited to support you on your credit repair journey. Your enthusiasm motivates us to keep delivering great service!
Thank you, Leonson! We're thrilled to hear you had a positive experience with us. Your support means a lot, and we’re committed to providing great service. Looking forward to assisting you again!
very friendly and helpful people and also will give you informative information
Thank you, Taylor! We’re thrilled to hear you had such a positive experience with our team. Providing helpful and informative service is our priority. We appreciate your feedback!
My credit score is going up slowly but showly, and they are really helping to get my credit back on track.
Thanks for sharing your experience, Jason! We're thrilled to hear that you're seeing progress with your credit score. Our team is dedicated to helping you get back on track, and it's great to know we're making a positive impact. Keep up the hard work!
They are helping me repair my credit and have been working on it, great customer service
Thank you, Avionis! We're thrilled to hear you're having a great experience with our team. Helping you repair your credit is our priority, and we appreciate your kind words about our customer service. We're here to support you every step of the way!
He was helpful and my credit score went up instantly
Thank you for your feedback! We’re delighted to hear that you had a helpful experience and that you’ve already seen an improvement in your credit score. Our team is committed to providing the guidance and support needed to help our members achieve their financial goals. We appreciate you trusting us with your credit journey and look forward to continuing to support your success!
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