The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America.The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Written by the business, not verified by us.
Is The Credit Pros legit?
The Credit Pros (thecreditpros.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the highly professional and incredibly knowledgeable staff for making the entire credit repair process exceptionally smooth, fast, and very easy to understand. Consumer support representatives are consistently described as incredibly kind, patient, and genuinely dedicated to helping people successfully navigate and overcome their financial challenges. People note that agents truly go above and beyond to provide clear explanations, ensuring that the account setup process is completely quick and stress-free.
However, some reviewers were not happy with unexpected monthly charges, initial sales interactions, or experiencing ongoing difficulties regarding the service guarantees and investigation time frames.
Auto-generated from all reviews of this business. For reference only.
THE CREDIT PROS TRULY IMPRESSED ME OUTSTANDING LEADERSHIP AND PERSONAL KNOWLEDGE IF YOU WANT A COMPANY TO TRULY HELP YOUR CREDIT SCORE THEN I WOULD HIGHLY RECOMMEND "CREDIT PROS" AVA HIGHLY INTELLIGENT AND EXCELLENT CUSTOMER SERVICE SKILLS
Reply from The Credit Pros2026-06-05
Thanks for the fantastic review, Bill! We're thrilled to hear that our leadership and Ava's expertise made such a positive impact on your experience. Your recommendation means a lot to us. We're here to help with your credit journey anytime!
Thank you, Katron! We’re thrilled to hear you had a great experience with Faith. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. We look forward to continuing to help you!
I really was looking for a loan. I really needed to build my credit. They are very helpful.
Reply from The Credit Pros2026-06-05
Thanks for the fantastic review, Linda! We're thrilled to hear you found our team helpful in your journey to build credit. Your success is our priority, and we're here to support you every step of the way!
They helped explain what was pulling our credit down and how they can help for us to reach our goal of fixing my credit.
Reply from The Credit Pros2026-06-03
Thank you for sharing your experience! We’re glad our team was able to help identify the factors impacting your credit and explain the steps available to help you work toward your financial goals. We appreciate the opportunity to assist you on your credit improvement journey and look forward to supporting you every step of the way.
Both gentlemen were very helpful and made this process so easy thank you so much!
Reply from The Credit Pros2026-06-03
Thank you for your kind words! We’re delighted to hear that our team was able to make the process easy and provide the support you needed. We truly appreciate your trust in us and look forward to continuing to assist you on your journey. Thank you for being a valued member!
Thank you for your valuable feedback! We're thrilled to hear you had such a positive experience. Your support means a lot to us, and we're here to help whenever you need!
So far they have started sending out letters on my behalf and has not hesitated and letting me get my credit in order
Reply from The Credit Pros2026-06-03
Thanks for your feedback, Kieshia! We're glad to hear that you're seeing progress with your credit. We're here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out!
They are very helpful and will lead you in the right direction
Reply from The Credit Pros2026-06-03
Thank you, Myeshia! We're glad to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words.
Credit Pros is the best platform to build your credit. They have flexible ways to help you achieve a credit score that's satisfactory. I'm a satisfied customer. Thank you
Reply from The Credit Pros2026-06-03
Thanks for the fantastic feedback, Chris! We're thrilled to hear that you found our platform helpful in building your credit. Your satisfaction is our priority, and we're here to support your journey every step of the way!
Thank you for your feedback! We’re glad to hear we’ve been helping a lot. We appreciate the opportunity to support you and look forward to continuing to assist you on your journey. Please don’t hesitate to reach out if you ever need anything.
Great service great customer service I'm excited to repair my credit
Reply from The Credit Pros2026-05-27
Thank you for your positive feedback! We’re thrilled to hear that you’ve had a great experience with our customer service team. We’re excited to be part of your credit repair journey and look forward to helping you achieve your financial goals!
Thank you for sharing your experience! We’re happy to hear that our team was able to assist you and provide helpful support throughout the process. It’s great to know the dispute work is helping you save money. We truly appreciate your kind words and your trust in us!
Thanks for the fantastic feedback, Lance! We’re thrilled to hear you found our team easy to work with and that we could provide clear explanations. Your satisfaction means a lot to us!
Credit pros have been very helpful in my experience workhdy have helped me raise my credit ratinging along side with them. And give them alot I'd good work done in doing so..
Reply from The Credit Pros2026-05-27
Thank you for sharing your experience with Credit Pros! We’re glad to hear that our team has been helpful throughout your journey and that you’ve seen improvements in your credit rating. We truly appreciate your kind words and support. Thank you for trusting us to help you achieve your financial goals!
I always received good customer service support, answers questions and listens with out being interrupted.
I'm not rushed off the phone,
Feel better once my problems are resolved.
Reply from The Credit Pros2026-05-26
Thank you, Cocoa! We're thrilled to hear you had a great experience with our customer service team. Listening and providing support is our top priority, and it's wonderful to know you felt heard and valued. We appreciate your feedback and look forward to assisting you again!
Thank you so much for your help in helping my husband and I understand our credit and for helping us fix it.
Reply from The Credit Pros2026-05-22
Thank you so much for your kind words! We’re truly grateful for the opportunity to help you and your husband better understand your credit and work toward your financial goals. It’s always rewarding to know our team made a positive impact. Thank you for trusting us to be part of your journey!
Daniel gave excellent service. Highly recommended.
Reply from The Credit Pros2026-05-25
Thank you, Joan! We're thrilled to hear that Daniel provided you with excellent service. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again!
* WARNING THIS COMPANY IS A SCAM AND UNDER FRAUD INVESTIGATION **
We contacted credit pros as everyone does to help our credit scores, MY wife and I BOTH signed up for services promised. The credit scores would change after disputes after 30 days, then again after 60 days.. 200 points within 60days is the advertisement... Credit Pros scammed over $2000.00 from myself and wife and niether of our scores changed..NOT EVEN 1 POINT.. We found out 20 days after we signed up that CREDIT PROS was under FRAUD ALERT and was being investigated for this very same thing.. WE IMMEDIATELY WROTE AND CALLED TO CANCEL SERVICES..because Credit Pros had no done their job, and our credit never changed and disputes were NEVER DONE! yet they took money from our accounts every month in 3 different way totaling over 2000.00 and 7 months later credit still has NOT CHANGED A SINGLE POINT..They refused to cancel on documented 13 emails and 7 phone calls.. I then files a victems fraud report with the STATE POLICE and were informed they are doing this same fraud nation wide and we're under federal investigation.. We contacted once more to tell Credit Pros what we found and their money back guaranty and right to cancel they outright refused..We now have contacted the authorities and our bank. We filed fraud claims with both and the bank refunded ALL MONIES under the consumers fraud act..
DO NOT DO BUSINESS WITH CREDIT PROS OR FACE THE THOUSANDS WE DID IN LOSS, DISRESPECT AND DOWNRIGHT SCAMMING TO MAKE A BUCK.. 2000.00 FROMUS.. HOW MANY OTBERS NATIONWIDE ARE PART OF CREDIT PROS SCAM..DONT BE THEIR NEXT MARK.. BEWARE.
Reply from The Credit Pros2026-06-30
Thank you for sharing your feedback. We were unable to locate an account associated with this review, which prevents us from looking into your concerns further. We'd encourage you to reach out to our Client Success team directly so we can work toward a resolution. You can contact them at 973-233-4388 or email [email protected]. We hope to connect with you soon.
Had a great Chat with Tommy Potter at The Credit Pro, looking forward too making my credit grow.
Reply from The Credit Pros2026-05-22
Thank you, Susanne! We're thrilled to hear about your positive experience with Tommy. We're excited to support you on your journey to better credit. If you have any questions or need assistance, we're here to help!
Thank you, Kareem! We're thrilled to hear you found our service informative. Your feedback motivates us to keep providing top-notch support. We appreciate you taking the time to share your experience!
Credit Saint
Dispute Beast
Credit Glory LLC
The Credit People
Kovo
Creditpros
Credit Sage
Lexington Law