Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.I got my stuff no hiccups
Good morning Rich, Thank you for your feedback and for letting us know your order arrived without any issues. We're glad everything went smoothly, appreciate your business, and hope the apparel items and cooler turned out perfect! Warm regards, Alicia Critelli, Crestline Marketing Manager
It was easy to place our order and the product is good quality.
Good morning William, Thank you for sharing your feedback. We're glad to hear the ordering process was easy and that you're pleased with the quality of the Revolution Umbrellas. We greatly appreciate your continued business over the years and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
GREAT customer service from communication to delivery. We are very pleased with the product and will continue to use Crestline for future promotional and branded needs.
Good morning Sarina, Thank you for sharing your wonderful feedback about your experience with our team. We're thrilled to hear you were pleased with the communication, delivery, and the Polysure Inspire Bottles. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good quality product. Very responsive sales rep. Amber Roy is awesome!!!
Good morning, Thank you for sharing your positive feedback about the quality of the Advisor Stylus Pens and your experience working with Amber Roy. We are thrilled to hear that Amber was responsive and provided such excellent service, and we will be sure to share your kind words with her. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Amazing all around! Service, products, knowledge! Got referred by ChatGPT and I am a very happy customer!
Good morning, Thank you so much for your amazing feedback! We’re thrilled to hear that you received great service and that you love the pens. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good afternoon, Thank you for sharing your feedback! We're so glad to hear that you were pleased with the quality of your apparel items and that they were delivered quickly. We truly appreciate you choosing Crestline and look forward to working with you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Great experience. Dealt with Nicole Savage and she gave me answers to all my questions and made the process painless. Product itself turned out great and shipped quick!
Good morning Jason, Thank you for sharing your great experience and for recognizing Nicole Savage’s support throughout your order. We’re so glad she was able to answer your questions and make the process painless, and that your carpenter pencils turned out great and arrived quickly. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Our account representative always goes above and beyond to help with ordering. Shipping time is appropriate and the products always meet our expectations. Will continue to order from Crestline.
Good morning, Thank you for your continued partnership and for sharing your positive experience. We’re so glad to hear your account representative consistently goes above and beyond, and that our products and shipping continue to meet your expectations. We truly appreciate your loyalty and look forward to supporting your future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Easy to order, quick shipping, great product.
Good afternoon, Thank you for sharing your feedback with us. We're so glad to hear that the ordering process was easy, your shipment arrived quickly, and that you're happy with the pens. We are so thankful for your continued business over the years and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good morning, Thank you so much for your kind words about our customer service. We are thrilled to hear you had a wonderful experience, and your feedback means a great deal to our team. We truly appreciate your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rhonda Briggs provided excellent customer service. Top notch.
Good morning, Thank you for taking the time to share your feedback about Rhonda Briggs. We are thrilled to hear that you received top notch customer service, and we will be sure to share your kind words with Rhonda. We greatly appreciate your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
I love working with Rhonda! I always get what I need.
Good morning, Thank you for sharing your kind words about Rhonda. We are so glad to hear that you love working with her and that she consistently provides what you need. We will be sure to pass along your feedback and appreciation to her. Warm regards, Alicia Critelli, Crestline Marketing Manager
It took almost a month to get a proof because somebody input my email incorrectly.
Good afternoon Geoff, Thank you for bringing this to our attention, and I sincerely apologize for the delay you experienced due to the email entry error. I do see that a proof was sent back on March 20th, 25th, and April 1st but there should have also been follow-up to ensure you saw it and everything looked good. We understand how frustrating that must have been, and we are reviewing our processes to help prevent this from happening again. We truly appreciate your business and hope the backpacks, sensory toys, and peppermint dispensers were well received. Warm regards, Alicia Critelli, Crestline Marketing Manager
Amber Roy made everything super easy. She's excellent and easy to work with and also has great suggestions if you're stuck.
Good morning Lynda, Thank you for sharing your wonderful feedback about Amber. We're so glad to hear she made the process easy and provided helpful suggestions when you needed them. We truly appreciate your continued business over the years and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Reordering was easy and fast! David was very responsive and made ordering more swag an easy decision!
Good morning, Thank you for sharing your feedback with us. We’re so glad to hear that reordering was quick and easy, and that David’s responsiveness made your decision to order more swag an easy decision. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Excellent customer service! Mike Randall is quick to reply and takes care of his customers. Thank you!
Good afternoon Kimberly, Thank you for sharing your feedback! We’re so glad to hear that Mike Randall has provided excellent customer service and has been quick to respond to your needs. We truly appreciate your continued business over the years and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
easy to order and good communication when making changes
Good afternoon, Thank you for sharing your feedback with us! We're so glad to hear that the ordering process was easy and that our team communicated well when updates were needed. We appreciate you taking the time to let us know about your experience and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
I was very impressed with the ease of ordering and the turn around time. Your account manager, Nicole, reached out to make certain the product had arrived and was satisfactory. I am very excited to get this product to my teachers for teacher appreciation day. Thank you, Monika
Good afternoon Monika, Thank you for your kind feedback! We're thrilled to hear that the ordering process was easy and that Nicole followed up to ensure everything arrived as expected. We hope your teachers love the gifts, and we truly appreciate you choosing Crestline for your Teacher Appreciation Day needs. Warm regards, Alicia Critelli, Crestline Marketing Manager
Nicole at Crestline has been fantastic and has gone out of her way to ensure our orders are not only correct, but received when needed. She is gold!
Good morning, Thank you for taking the time to share your kind words about Nicole. We are thrilled to hear that she has gone above and beyond to ensure your orders are accurate and delivered when needed—she truly is a valued member of our team. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
My rep was super helpful, responsive, and accomodating!!
Good afternoon Katie, Thank you for sharing your experience with us! We’re so glad to hear your representative was helpful, responsive, and accommodating throughout your order. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
201 reviews matching
