Crexi (crexi.com) has a 4.5 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 25% of negative reviews. Last updated 2026-08-10.
What people say
R
Rick Gordon · 1 review · Experienced 2026-06-26 ·
★★★★★
Incredible service!
Dericia was able to unlock an issue that had been driving me crazy on your platform!!! She got to me moments after the request was made, by Paul L. who was also great, and she was able to clearly and concisely able to get me to a happier place.
Bottom line.....she GOT THINGS DONE!!
J
Jacob Abusharkh · 1 review · Experienced 2026-06-10 ·
★★★★★
Erik is excellent
Erik is excellent, always responds quickly and gets the job done
C
Chris · 1 review · Experienced 2026-06-19 ·
★★★★★
Great customer service
Great customer service. Very helpful support staff. Adrian Visaiz was able to help me greatly. He was very responsive, courteous and dependable.
J
John · 1 review · Experienced 2026-06-18 ·
★★★★★
Eric does a great job of explaining
Eric does a great job of explaining. We work through real life scenarios which is helpful for me as I am a learn by doing person.
M
Matthew Kominiak · 1 review · Experienced 2026-06-08 ·
★★★★★
Marc is the man.
Marc is the man.
Mark recognized the urgency of the situation and did not hesitate to fit me into his schedule to get my immediate needs handled as well as leave an open line of communications for future discussions.
Wonderful onboarding. Quick to answer all questions. Great staff. Program looks very promising so far.
A
Ashton · 1 review · Experienced 2026-06-16 ·
★★★★★
The customer service at CREXi is great!
The customer service at CREXi is great! The members usually get back to your email requests within 24 hours (usually less than that) which is greatly appreciated in our industry of commercial Real Estate!
J
JB · 4 reviews · Experienced 2026-06-12 ·
★★★★★
I am especially thrilled with the service provided by my Customer Success Manager, Jeff Grace.
I am especially thrilled with the support from my Customer Success Manager, Jeff Grace. He is absolutely outstanding.
M
Mark · 1 review · Experienced 2026-02-01 ·
★★★★★
Based on my experience with this…
Based on my experience with this company I would not recommend to anyone. They lock you in to a year long contract and you have to make sure YOU request to cancel well in advance to your anniversary Date. The sales reps sell you a bunch of BS then when you are not satisifed with the product you have to pay it for a full year. WASTE of MONEY. Do Your homework first. Read the fine print and do not believe the sales rep selling it to you cause you are just another sucker locking in.
A
Adam Kerner · 1 review · Experienced 2026-06-09 ·
★★★★★
New user experience
As a new user with a steep learning curve, the onboarding and support teams have been fabulous so far. Dericia Watson particularly has been very responsive to all my questions and requests for assistance. Similarly, Rashaud Morris has been very pro-active with scheduling additional training for myself and my entire team.
S
Steve Young · 10 reviews · Experienced 2026-06-10 ·
★★★★★
Excellent Presentation
The training was fast, but it was an excellent presentation and synopsis of the site. They supplied a link to go back over all, and you can always sign up for more training! The folks at Crexi have all been first-rate in customer service.
P
Patrick Bell · 4 reviews · Experienced 2026-06-10 ·
★★★★★
Crexi - a great experience
You will not find a more customer centric company than Crexi. In a world full of big companies and poor service, Crexi stands out as a bright light.
G
Gerald Jones · 1 review · Experienced 2026-06-08 ·
★★★★★
Connor was incredible in showing me…
Connor was incredible in showing me everything on the site! He made me a believer. Excited to get started.
A
Anthony Lagred · 1 review · Experienced 2026-06-05 ·
★★★★★
Adrian Visaiz was great
Adrian Visaiz was great! Very quick & very professional & helpful. Great customer support!
M
Mario Roberto Artato · 1 review · Experienced 2026-06-04 ·
★★★★★
great communicator very professional…
great communicator very professional and knowledgeable.
J
Jon Chalfie · 1 review · Experienced 2026-06-03 ·
★★★★★
Great email customer service
Great email customer service when needed. I wish others were this responsive.