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Shopping & Fashion

Cupshe

202 reviews

4.4202 reviews
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About Cupshe

Data updated
Website
cupshe.com
Category
Shopping & Fashion
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
86% (19/22)
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[email protected]cupshe.com

Is Cupshe legit?

Cupshe (cupshe.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.

What people say

T
Teanne美国 · Verified · Experienced 2026-07-23 ·

Love all I have purchased

Love all I have purchased. The big plus was how easy it was to return/exchange. The only downfall was the size pants I ordered were too big & they were out of the same color. I wanted to exchange for another color but wasn’t able to do so. I had to reorder.

L
Leighann Cantu美国 · Verified · Experienced 2026-07-23 ·

Terrible sizing and quality

Terrible sizing and quality. This is the 4th time I’ve purchased and first time I had issues. Quality is not better than SHEIN.

Reply from Cupshe2026-07-29

Dear Leighann Cantu, we’re truly sorry to hear that you were disappointed with the sizing and quality of your recent purchase, especially as this is your fourth order with us. We sincerely appreciate your continued support, and we regret that this experience did not meet your expectations. While we strive to provide consistent sizing and quality across our products, differences in fabric, design, and style may occasionally result in variations in fit. For this reason, we recommend checking the size guide provided on each product page before placing an order. We also take product quality very seriously. Your feedback is valuable to us, and we will share your comments with our product and quality control team for further review and improvement. We are committed to providing our customers with a better shopping experience. If there is anything we can do to help with your order, please don't hesitate to contact our Customer Support team. We'll be happy to review your case and work with you to find a suitable solution. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

C
CamiD英国 · Experienced 2026-06-17 ·

Second bathing suit..

Second bathing suit... It is a bit of a disappointment. The bottom is fine but the bra is shapeless. I was aware I couldn't return it, and I understood why: bad design.

Reply from Cupshe2026-07-30

Dear customer, we are sorry to hear that you were disappointed with the bikini top. We understand that adequate support and a flattering fit are important when choosing swimwear. Please note that the level of support may vary depending on the design and style of the bikini top. Some styles are created with a more relaxed or natural fit rather than structured support to suit different preferences. To help customers make informed decisions, we provide product photos and detailed descriptions on our website. We also truly value your feedback, as it helps us improve our product designs and better meet our customers' expectations. Regarding the return policy, we have different promotions periodically, and some items are marked as non-returnable during the promotion period in accordance with the rules of each promotion. Based on our return policy, these items are not eligible for returns, exchanges, or refunds unless they are defective, do not match their description, or fail to perform as described. We encourage you to explore our website further, as we offer a wide variety of items that are eligible for returns if you are not completely satisfied with your purchase. Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

C
Candace la Tia美国 · Verified · Experienced 2026-07-16 ·

Responsive customer service, quality suits and dresses, helpful photo and video reviews

Being able to reach out with questions about how returns work really helped me feel more comfortable making purchases - especially being sort of in between sizes right now and wondering if trying a smaller size is a good idea... what happens if it doesn't work? Can I get money back? Do I pay for shipping? etc. Also, I appreciate the reviews of the suits by your average everyday women. The models are great but their bodies just don't reflect the body comp and boob "movement' of most women who are significantly endowed. I would appreciate more models who are just regular strong healthy and varied women. It is harder to know about fit when models don't have much butt and they have to stick it out to make it look like they do. It's a different kind of fit than someone with actual booty. And same with breasts. Very small, young or perky breasts and Surgically enhanced breasts do not hang like those who are larger, naturally hanging and positioned on the body and also are more in proportion to the whole body composition. I'd just love to see more models like that. Which is why I love the reviews and the videos that some of your customers or "ambassadors" are making. The quality feels quite good. The last dress I bought (my first one) is really great fit and pattern and colors and texture of the fabric is really soft. I'm enjoying exploring what you have and appreciating that the prices are not exorbitant. I will receive my third order in a week... that will give me an even better idea of the consistency of quality in your suits and dresses. It also delivers quickly. Cheers!

M
M.Victoria美国 · Experienced 2026-07-29 ·

I'm consistently happy…

I'm consistently happy with the products and quality. Sizing issues are the only reason I've had to return anything, but returns and exchanges are always easy. My only gripe is the shipping. Even though you have tracking, it is taking incredibly long for your product to arrive, and the tracking is not updated for several days. As a result, the tracking number is useless.