Quality and return policy
Good quality, relatively quick shipping, and good return policy.
About Cupshe
Data updated- Website
- cupshe.com
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 86% (19/22)
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Is Cupshe legit?
Cupshe (cupshe.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
You need to read the items and check…
You need to read the items and check the materials to make sure it's what you want for the price you are paying but they do have a lot of nice dresses and great bathing suits. Also known to have some good sales at times as well.
Return is easy
Super easy to return what I purchased, quick return to post office with QR code ready in hand two days I got money back
Dresses and swim
Loved all my pieces I received! Although I didn’t like that I was not given an email to track my packages. I listened to the reviews and they were mostly straight on for sizing. Recommend the brand, good quality clothes and swim suit.
I absolutely love my Cupshe bathing…
I absolutely love my Cupshe bathing suit. I love the way it fits. I love the material.
Good Experience
Ordering was easy and the order arrived when it was supposed to. I needed to return as the fit wasn't right and that process was also easy. Would love if you added more tankinis with shorts and skirts!
Easy to order good quality and received…
Easy to order good quality and received quickly
Love my bikinis
Love my bikinis! Only wish was shipping didn't take so long
Excellent timing so that I could wear…
Excellent timing so that I could wear suit on a cruise!!
great product
nice clothes
Perfect fit for my wife
Perfect fit for my wife. Would show you how beautiful she is but she will not allow. Her go to bathing suit provider.
Love my new clothes and swimwear
So frustrating that I could not…
So frustrating that I could not exchange or return items
Reply from Cupshe2026-07-29
Dear Renae, we sincerely apologize for your frustration and understand how disappointing this situation must be. We offer different promotions periodically, and during certain promotional events, some items are clearly marked as non-returnable according to the specific terms and conditions of that promotion. Based on our return policy, these items are not eligible for returns, exchanges, or refunds unless they are defective, do not match their description, or fail to perform as described. We encourage you to explore our website further, as we offer a wide selection of items that are eligible for returns if you are not completely satisfied with your purchase. The return eligibility for each item is clearly indicated on the product page before checkout. Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Good, not great
Appreciated the price and quick shipping. However, I’m a little disappointed in the fact that the (period) swimsuit I bought causes a “camel toe” due to whatever the liner is along the bottom. I was so self conscious at a pool party I went to recently that I’m debating wearing it again.
The overall experience was wonderful
The overall experience was wonderful. It's been several weeks since the purchase, so all the details aren't front of mind, but I do recall the customer service (of which I didn't need other than to return), was very friendly, warm, unexpected, and appreciated. The quality swimsuit I bought fit me amazingly and I was very, very happy about that! Everything went right!
Needed a smaller size.
Needed a smaller size. It was easy to make an exchange. Looking forward to receiving it and wearing it soon
Love this company
Love this company! Not only are the clothes fantastic, but the return process is super easy and they do not charge to return. I have ordered everything I need, clothes wise, for my upcoming trip to Hawaii. Also, wonderful discounts and coupons, which I appreciate.
I was charged 3 times for the same…
I was charged 3 times for the same order. No one to talk to on the phone.
Reply from Cupshe2026-07-29
Dear customer, we sincerely apologize for the confusion and frustration this situation has caused. After reviewing your account, we found that the charges were not duplicate charges for a single order. Instead, multiple orders were placed successfully, which is why multiple payments were processed. Our customer service team is currently assisting you with the return process for the extra orders. Regarding your concern about not being able to reach us by phone, we truly apologize for the inconvenience. We are currently in our peak season, and due to the high volume of inquiries we receive each day, response times may be longer than usual. We appreciate your patience and understanding while our team works to assist every customer as quickly as possible. Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Beautiful swimsuits at a fair price.
The swimsuits are designed well and fit well. The fabric is beautiful. Great quality for a very fair price. Shipped quickly too. Will reorder suits to go with the ones I purchased this time.