Good customer service!
Nancy was very helpful in ensuring the products were exactly what I was looking for.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Written by the business, not verified by us.Custom Pens (custompens.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.
Nancy was very helpful in ensuring the products were exactly what I was looking for.
Jessie was excellent! No problems with the process, all emails were answered very promptly. Very satisfied with the whole experience.
We purchased pens from gs.jj.com based on price but the quality was amazing compared to the same pens from pens.com. Our rep Kara was great, quick and efficient.
Landy is very helpful and pleasant for any request.
Prompt response to my request and delivery was before time. Alex did a great job with my custom pens for a very special occasion. I will recommend you guys
The service and quality of product was outstanding. Will order again.
GS-JJ is hands down the best when it comes to custom patches, stickers and pens. Mia and her team are always on point, delivering products that are both high in quality and delivered in a timely manner. The customer service is amazing—Mia is always available to answer questions and ensure everything goes smoothly. We trust them completely and highly recommend their services!
Ease of ordering Great communication back and forth
Great company. A speedy turnaround on the pens I have ordered. This is my second time ordering from Custom Pens and I will place a third order soon. They respond to questions quickly and rework the artwork to make it exactly what the customer wants. I would definitely recommend Custom Pens!
Alex made sure we received our pen order ahead of schedule and was very easy to work with. 10/10
I have great experiences with their quality and speed of service! Sally has made my orders go quickly, accurately, and seamlessly through her excellent service! She and the company makes me feel like an important customer - Thank You!
Max was quick to respond and provide us with exactly what we needed plus also provided us with picture examples so we knew what we were purchasing for my mothers funeral.
The service was great and the pens were of high quality. Max was particularly helpful and kind in the process. The pens were just the way I wanted them.
Great service from Jessie with our pen order.
Kara was wonderful and we love our custom pens!
Jessie did a great job for my order. She was excellent and quick to respond to my requests.
Good job! Fast!
Pens are good quality and logo is sharp on them.
102 reviews matching