Fantastic customer service
Morry was there for me from start to finish. I'm very pleased with the options and willingness to work with me to accommodate my budget. Thank you Morry, you're a rock star!
About Custom Pens
Data updated- Website
- custompens.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 0% (0/1)
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About this business
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Written by the business, not verified by us.Is Custom Pens legit?
Custom Pens (custompens.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Subrina TaylorUnited States · 1 review · Experienced 2024-12-13 ·
Lightening Speed Lapel Pens with Good Customer Service
Custom Pens was wonderful to work with. They just grabbed my order and ran. They moved so fast I could not believe it. They gave me several options within 24hours and they were very detailed and helpful in helping me make a decision about my lapel pens. Once I made the approval-they had the product shipped out and sent me a tracking number to quick-seriously, they are NO JOKE fast. Morry managed my project through the end then once i received the pens, Morry followed up to see if I liked them. Wonderful customer service. Thanks guys for a very professional and LIGHTENING SPEED experience.
customerUnited Kingdom · 8 reviews · Experienced 2024-12-20 ·
I received the pins yesterday and I’m…
I received the pins yesterday and I’m truly blown away by how good they are. I knew it would be good, but not this good. Delivery was also much quicker than I expected, I can’t thank you enough for the service, support and friendliness I received. I will be back for more when I’m nearly out! Ingrid was exceptional, superbly friendly and made the experience so easy
Angel RodriguezUnited States · 1 review · Experienced 2024-12-12 ·
Exceeded Expectations
Great job on the patch! Took a chance and I’m so glad I did. Will definitely use them again in the future. Excellent craftsmanship! Well done.
Jonathan GibbyUnited States · 1 review · Experienced 2024-12-02 ·
Great working with Nancy
Great working with Nancy! Everything turned out perfect.
Ann CreagerUnited States · 1 review · Experienced 2024-12-18 ·
Vivi was great and very responsive!
Jori HendonUnited States · 1 review · Experienced 2024-12-09 ·
Our rep Morry was so helpful and…
Our rep Morry was so helpful and responsive. We got several proofs super quick (when we changes our minds) and the product arrived very quickly (even with it being the holiday season. Already recommended Morry to a friend for their team event.
Derek ReillyIreland · 5 reviews · Experienced 2024-12-18 ·
Fay was amazing
Fay was amazing to deal with. From design to delivery. All seedless.
Harald Øglænd RowanNorway · 1 review · Experienced 2024-12-18 ·
Quick and great support from Fay.
Quick and great support from Fay. Custom made beltbuckle with own logo. Price is also great. Looking forward to see final result. Harald from Norway
Best Customer Service Out There!!
Fay was the representative taking care of my order. She made sure everything was correct and to my liking, from my proofs to the delivery date. Absolutely Amazing! Will definitely be ordering from them again!
FAY was awesome & helped me tweak the final design…
FAY helped me tweak the final design within minutes, and was responsive to my email questions. She processed my order of pens seamlessly.
Excellent customer service
Excellent customer service. From my initial enquiry to order completion,Nancy was really helpful. My order arrived promptly and well packaged. Highly recommend
Coin Toss of Fate
Happened to stumble upon this site for a custom toss coin for my husband who recently became an umpire. Emily was so sweet and so helpful. She was always thorough and easily reachable. I would definitely order again!
pbopaol.comUnited States · 1 review · Experienced 2024-12-16 ·
Fay is so easy to work with and…
Fay is so easy to work with and extremely helpful! Will be ordering all our pens from them from now on. Great pricing
Chaise HasanUnited States · 1 review · Experienced 2024-12-11 ·
The team here helped me create a custom…
The team here helped me create a custom pin and it was AMAZING! It came out perfect and came quickly. They verified the design and MORRY hooked me up and took great care of me. I WILL BE BACK!
Steven TinerUnited States · 2 reviews · Experienced 2024-12-02 ·
Thanks to Judy for all of her help
Thanks to Judy for all of her help. We are so pleased with the product.
Landy was excellent
Landy was excellent from start to finish! We got a great result after some design tips/changes and they still arrived very early well in advance of the agreed deadline for our Xmas party. Very happy with the service.
Gerald PuckettUnited States · 2 reviews · Experienced 2024-12-16 ·
I am very happy with the product and…
I am very happy with the product and the service from Fay....Thank you...
John JohnsonUnited Kingdom · 1 review · Experienced 2024-11-20 ·
All as Advertised
I normally don`t write length reviews or even write them at all but this place deserves it. The customer service, especially Nancy was excellent and the product was just as beautiful as advertised when received.
The estimate and ordering process was…
The estimate and ordering process was quick and easy. The team was helpful and service was great! Morry was incredibly helpful and answered all my questions and helped me determine which options were right for me. The end product was awesome!!
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