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Money & Insurance

Darwin Homes Property Management

64 reviews

3.564 reviews
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About Darwin Homes Property Management

Data updated
Website
darwinhomes.com
Category
Money & Insurance
Location
United States · Austin
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
91% (21/23)
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Is Darwin Homes Property Management legit?

Darwin Homes Property Management (darwinhomes.com) has a 3.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 31% give 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

A
Angie · 3 reviews · Experienced 2026-05-07 ·

I always have a positive experience…

I always have a positive experience with Darwin Homes.Whenever something needs to be fixed, the maintenance team responds quickly and gets the job done. The staff always helpful, Professional, and willing to solve any problems or concerns I have I really appreciate how well they take care of the property and residents. I’m happy living here and would recommend it to others.

Reply from Darwin Homes Property Management2026-05-28

Hi Angie, Thank you so much for the great review! We’re so happy to hear you’ve consistently had a positive experience with Darwin Homes and that the maintenance team has been responsive and supportive whenever issues come up. We really appreciate your feedback about the team, and we’re glad to hear you’re happy in your home. Thank you for your recommendation and for taking the time to share your thoughts with us! - The Darwin Homes Team

T
Tanika Harris · 1 review · Experienced 2026-04-01 ·

Prior to speaking to Elaine P

Prior to speaking Elaine P. my experience was horrible. I have been trying to get my ledger fixed for over two years and no one has been able to do so. I was given the runaround no one stayed in contact with me during this process. Every time I called the message or the ticket was to be expedited, but still no results. after speaking with Elaine, she was able to get it resolved within two months of speaking to her ,while also staying in contact with me through the whole process. She updated me on every step or a reaction that was being taken, and she even follow up with me after the issue was resolved.

Reply from Darwin Homes Property Management2026-05-20

Hi Tanika, Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you faced while trying to resolve your ledger concerns. We’re also reviewing the history of this matter internally to better understand where communication and follow-through fell short along the way. That said, we’re incredibly glad Elaine was able to step in, provide consistent follow-up, and help resolve the issue. We’ll be sure to share your kind words with her; she’ll be happy to hear how much her support meant to you. We truly appreciate your patience throughout this process and your willingness to recognize Elaine’s efforts. - The Darwin Homes Team

A
Andrea Shinault · 1 review · Experienced 2026-05-14 ·

I like that the process is always easy

I like that the process is always easy. It is simple to navigate through the steps. Staff is always available to answer questions if needed in a timely manner. I enjoy working with Darwin Homes great experiences so far.

Reply from Darwin Homes Property Management2026-05-18

Hi Andrea, Thank you for your kind words! We’re happy to hear your experiences with our team have been consistently positive, and we appreciate you taking the time to share your feedback. - The Darwin Homes Team

H
Hilary · 3 reviews · Experienced 2026-04-16 ·

Satisfied

Quick responses but a bit disappointed since I've been here for 3 years already, never once paid late, few maintenance requests, yet I had to send in new paperwork, bank statements to remove someone from the lease. Been renting for 40+ years and never had to have anyone on the lease until this property. But okay, they approved it and it's been signed. Otherwise, I really like this house and have no other issues.

Reply from Darwin Homes Property Management2026-04-20

Hi Hillary, Thank you for taking the time to share your experience — we really appreciate it. We understand that additional documentation requests can sometimes feel frustrating, and we appreciate your patience while that was completed. We’re glad everything has now been finalized and that you’re enjoying the home overall. – The Darwin Homes Team