Myprotein.com (de.myprotein.com) has a 4.0 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
’ve been using products from Myprotein, and the overall experience has been very solid.
The price-to-quality ratio is excellent. Compared to many other brands, the products are consistently affordable, especially when taking advantage of their frequent discounts, yet the quality remains high. The protein mixes well, tastes good, and delivers exactly what you expect in terms of nutritional value.
What stands out is the consistency. Whether it’s protein powder or other supplements, the products feel reliable and well-formulated, without unnecessary complexity.
Overall, a very good balance of great price and dependable quality, making it an easy choice for regular use.
Reply from Myprotein.com2026-04-22
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
One of the worst experience . My package was never delivered and on contacting Myprotein I was made to fill one formula for missing package which I did , after that their customer support accepted that my package was lost in transit so they will issue refund . But then suddenly after 2 days instead of refunding my money , they closed my account and said they won’t refund . On reaching and contacting them many times , no resolution. If package was slivered you should know to whom it was delivered but never got any resolution. It’s been a month . Unfortunately have to raise complaint now with Verbraucherzentrale
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Too short expiration date in many products. I ordered 5kg of peanut butter to receive them and see that they are only good for 6 more months. I would prefer to get this information transparent at the moment of buying.
Reply from Myprotein.com2026-03-30
Hi,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your online account, please log into your account to view this message.
Thanks,
Sam
Urbify in Germany, Munich is the better solution for deliveries in comparison with Hermes. Thank you.
Reply from Myprotein.com2026-03-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
I'm a customer for over 10 years. Everytime great experience, never had a problem.
Reply from Myprotein.com2026-03-30
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The packet was delivery to a neighbor who doesnt exists in my build. Now i dont have the packet or my money either. Trying to solve this, I have sent a formular declaring I checked and didnt receive the packet 3 times by the messages service from kundenzentrum from my account, and anybody is taking responsabilities. Dont use this service
Reply from Myprotein.com2026-03-27
Hi,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your online account, please log into your account to view this message.
Thanks,
Sam
Great Product, I recommend trying multiple mid size products for rotation. It dissolve quick
Reply from Myprotein.com2026-03-26
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Pants 👖 I received quality is disappointing pilling on the pants 👖 I paid 70€ 👎 💯% was last of money for next time sorry
Reply from Myprotein.com2026-03-23
Hi Mehmood,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the item in your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I unfortunately received the wrong product and the customer service solution was disappointing. They asked me to generate a return label and send it back, with a refund to follow up to 10 days after processing. I asked if they would send me the correct item instead once I returned the incorrect one, but this was apparently not possible. They informed me if I still wanted the product i’d just have to place another order for it. Very strange service: not customer-focussed.
Reply from Myprotein.com2026-03-23
Hi Ashorr,
Thank you for leaving your review
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I’ve been a customer for years, I’m always happy with the products and with the fast delivery
Reply from Myprotein.com2026-03-24
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
It was my first time trying this product. I normally take the powder but when I am running late or sometimes forget to take the powder, I eat a gummy a day and am completely content without having the powder spill anywhere👏🏽👏🏽
Reply from Myprotein.com2026-03-24
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
