Great Quality and Service!
Great Quality and Service! I am very happy with my all my orders from DecantX, they always get everything right, and the quality of the travel sprayers is great.
About DecantX
Data updated- Website
- decantx.com
- Category
- Beauty & Well-being
- Location
- United States · Miami
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/8)
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Is DecantX legit?
DecantX (decantx.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
DecantX is a wonderful place to…
DecantX is a wonderful place to purchase fragrances. Being able to buy a small amount of beautiful scents without paying a huge price is such a pleasant experience. The customer service department is extremely responsive and helpful. 5-Stars all around
DecantX are great at communicating with…
DecantX are great at communicating with their customers. Their service is straightforward; they're selling what they say they are. It was a pleasure doing business with them.
I placed an order and made a mistake in…
I placed an order and made a mistake in my selection. I emailed customer service and within a few hours I had a detailed response, they kindly corrected my mistake, refunded the difference and verified all items would arrive together. All of which came true. Fantastic service and legit fragrances!
Though I have no proof I am convinced…
Though I have no proof I am convinced that decantx will use cheaper versions of a scent. I do like the amount of options in sizes they have but like I said, I am convinced cheaper versions of a scent is used.
Wonderful customer service
Wonderful customer service. Fast shipping and the samples are the real deal.
best service ever
Excellent company great service
The perfect scent for any occasion
This particular product i purchased previously. The smell is amazing
The experience was great
The experience was great! But the one of my items were broke!
Found my scent-haven!
This company is absolutely interested in the satisfaction of it's customers and the quality of their products. I would buy from them again in a heartbeat. Great communication and fast shipping too!
Debbie is incredible
Replacement
Had an issue with an order, sent out replacement as soon as they verified my spray didnt work.
Responsive
Responsive, fast, quality products.
Debbie offered great customer service…
Debbie offered great customer service when my sprayer malfunctioned. Authentic fragrances and great prices!
Offered replacement, friendly staff
Ordered a decant and noticed a little something off, there was a floating piece in it. I sent a picture over and they immediately offered to replace it with no extra cost. The person I got into contact with was very kind too. Overall, it was a great experience.
The order arrived super fast and it was…
The order arrived super fast and it was well packaged. The samples were the right size just enough to use many times before committing to buy a whole bottle. The samples are decantations of the real product.
The order still hasn't been delivered
The order still hasn't been delivered. It was suppose to be delivered on Thursday.
Great experience
Fast service! Will buy again. First time ordering a decant - I’m impressed.