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Business Services

Decluttr

200 reviews

4.3200 reviews
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About Decluttr

Data updated
Website
decluttr.com
Category
Business Services
Location
United States
Status
Unclaimed
Replies to negative
96% (24/25)
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Is Decluttr legit?

Decluttr (decluttr.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.

What people say

S
Stanislav Shminke · 3 reviews · Verified · Experienced 2024-11-23 ·

Super easy and very good

Reply from Decluttr2024-12-02

Hi Stanislav, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

S
Sophia Pham · 2 reviews · Verified · Experienced 2024-11-20 ·

Quick and easy way to make money and get rid of old items!

This is my second time using decluttr and the process is always so easy! I love the free shipping and the overall process of shipping my items.

Reply from Decluttr2024-11-28

Hi Sophia, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr

U
Used to be a packrat · 1 review · Verified · Experienced 2024-11-21 ·

A great way to make money from things…

A great way to make money from things you aren’t using anymore, and probably won’t use again. Rather than donate as I usually do, I decided to try Decluttr and glad I did.

Reply from Decluttr2024-11-28

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr

R
Robert Payne美国 · 2 reviews · Verified · Experienced 2024-11-20 ·

It was painless

It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overlook them because I feel they're fake or paid for. Will be looking forward to doing business with them again.

Reply from Decluttr2024-11-27

Hi Robert, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr

P
Pornpanawan Wongsarod · 2 reviews · Verified · Experienced 2024-11-16 ·

Easy to do

Easy to do, easy to earn money

Reply from Decluttr2024-11-25

Hi Pornpanawan, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr

N
Nancy · 3 reviews · Verified · Experienced 2024-11-15 ·

Selling Media is Very Easy!

The process to sell media is very easy. Scan the barcodes, sell the basketful and receive a list, an amount, and instructions for mailing with the label. Box up the items, attach the label and drop off at a shipping store - again very easy and I am happy to see the CDs stay in circulation, not go in the trash. Great company!

Reply from Decluttr2024-11-22

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

P
Pam · 2 reviews · Verified · Experienced 2024-11-15 ·

Ease of process.

Reply from Decluttr2024-11-25

Hi Pam, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr

L
Lisa · 1 review · Verified · Experienced 2024-11-12 ·

Decluttr is great!

Decluttr is great! Easy to use, free shipping, quick payment and great customer service. I highly recommend.

Reply from Decluttr2024-11-20

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

K
Keith Phillips · 3 reviews · Verified · Experienced 2024-11-09 ·

Process was fast and they honored their…

Process was fast and they honored their quote.

Reply from Decluttr2024-11-18

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

M
Michael Ciavola · 1 review · Verified · Experienced 2024-11-08 ·

Easy

Very easy to use

Reply from Decluttr2024-11-17

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

T
Tony Nobles · 1 review · Verified · Experienced 2024-11-07 ·

very positive experience

very positive experience, I've sent in over 50 orders so far. Let's keep it going!

Reply from Decluttr2024-11-14

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

J
JP in Connecticut · 1 review · Verified · Experienced 2024-11-07 ·

Fair experience

It's difficult to get customer service. You can't talk to a person. Emails take days to get a response. They pay virtually nothing for your items. I sent them 2 boxes of CDs and DVDs weighing 22 lbs and got paid about $20.

Reply from Decluttr2024-11-15

Dear JP, I regret to hear that your experience did not meet your expectations. The prices we offer for purchases are influenced by various sources and algorithms, enabling us to provide a real-time and competitive price for items placed in the basket. This pricing is primarily determined by the current supply and demand at the time of sale. We strive to respond to all emails as promptly as possible; however, due to the high volume of inquiries, there are occasions when we may not meet this goal. We sincerely apologize for any inconvenience this may have caused. Kind Regards Jodie decluttr

I
Irritated · 3 reviews · Verified · Experienced 2024-11-09 ·

Great Experience

Had a great experience with Decluttr. Fast turnaround time even with all the DVD's I sent them. Fair pricing for movies/TV shows I'll no longer watch. Will continue to be a customer of theirs.

Reply from Decluttr2024-11-14

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Decluttr

M
MDT · 1 review · Verified · Experienced 2024-11-14 ·

Ease of use

Ease of use. Navigating the website, scanning and sending the items was a breeze.

Reply from Decluttr2024-11-15

Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr

B
Brian Dailey · 1 review · Verified · Experienced 2024-11-06 ·

efficient and ease of use

Reply from Decluttr2024-11-13

Hi Brian, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Please do not hesitate to inquire about anything. Kind Regards, Jodie Decluttr

S
SR · 1 review · Verified · Experienced 2024-10-29 ·

As always using Declutter was easy and…

As always using Declutter was easy and reliable.

Reply from Decluttr2024-11-11

Dear SR, I hope this message finds you well. We would like to express our gratitude for the time you took to provide us with a positive review. May I kindly ask if you are acquainted with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends make use of Decluttr as well. For more information, please refer to the following link: https://www.decluttr.com/refer-a-friend/ Kind Regards Jodie Declutrr

S
Steve Ng · 9 reviews · Verified · Experienced 2024-11-09 ·

Direct deposit to my checking account.

Fast resonse on payment.

Reply from Decluttr2024-11-11

Hi Steve, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr

D
Douglas H · 5 reviews · Verified · Experienced 2024-11-09 ·

A+++

Fast, reliable service

Reply from Decluttr2024-11-11

Dear Douglas, I would like to express my gratitude for your thoughtful review. May I inquire if you are familiar with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/ Sincerely, Jodie Decluttr

J
Jane St John · 2 reviews · Verified · Experienced 2024-11-02 ·

Quick payout

Why not make a little money from all of the items you no longer need? Love that the shipping is paid and there is no reason to drive somewhere to turn in your items. Quick payout as well!

Reply from Decluttr2024-11-11

Dear Jane, I hope this message finds you well. We sincerely appreciate you taking the time to provide us with a positive review. May I inquire if you are familiar with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/ Best regards, Jodie Decluttr

S
Steve Ebert · 5 reviews · Verified · Experienced 2024-11-02 ·

Everything went well

Reply from Decluttr2024-11-11

Hi Steve, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr