Decluttr (decluttr.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
Process was great. The app worked well and the money just rolled in.
Hi Norm P., Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
Very simple process and received payment in a timely manner!
Hi Sue, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
In the past I've traded my old devices in as I replaced them. That wasn't at option this time so I decided to try Decluttr. I didn't expect much. Instead, the service was easy to use, easy to mail gear to, and a day or so after they got my device, I had the promised amount of money in my PayPal account. Now I am going to have to look around and see if I have anything else laying around!
Hi Cande, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
It was easy to scan my items to determine what they would take and how much they would give me. I needed to print a extra mailing label since I needed to send two boxes, and that was easy. Overall, a very easy way to get rid of stuff we no longer wanted.
Hello Shawn, I appreciate you leaving us such a wonderful review! Are you aware of our refer-a-friend program? You can earn an additional £5 when your friends also use musicMagpie! You can find more details here: https://www.musicmagpie.co.uk/refer-a-friend/ Best regards, Jodie musicMagpie
Great job. Quick turn around.
Hi Kelly, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr
Very quick to send payment and great system to evaluate electronics
Hi Matthew, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr
Turned in my items and got my refund in no time. Love how quick and fast the process is. I look forward to using the site again soon!
Hi J,Torres, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr
Decluttr is very easy to sell with. I had a number of DVDs, especially British television--some as much as 20 years old--that I needed to thin out. Decluttr purchased almost every one. All I had to do was enter the DVD's bar code on the Decluttr site, and their program would recognize the DVD and offer me a price. I printed the free shipping label, kept the inventory of items I shipped in each box, which Decluttr provides with each shipping label, and packed each box carefully so that no DVDs would be damaged during transport. Decluttr notified me when they had received each box and when the payment had been placed in my account. Believe me, this is much easier than taking your items to a book or record store and having to wait to have your items priced.
Hi William, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Sandra Decluttr
Decluttr used to be amazing, which is why I am now giving just 3 stars :( They seem to no longer accept books for resale, only DVDs, blu-rays and CDs (and other tech, but we don't really have that). I think we will be using Decluttr less as a result of this change. The packing and shipping requirements are good and easy, and we get a UPS pickup so I don't have to lug boxes to Fedex, so that's a big plus.
Hello Stephanie, I’m sorry to learn that your experience was not positive. From reviewing your order we can see that you were able to sell some books along with your CDs. Please note that we still accept books however if the barcode you scan for the book is not accepted then it means that we are currently not accepting that specific book. Kind Regards, Sandra Decluttr
Easy and fast! Will definately use again!
Dear Steven, I hope this message finds you well. Thank you for your valuable feedback regarding our services. I would like to inquire if you are familiar with our refer-a-friend program. By participating, you have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/ Best regards, Jodie Decluttr
Easy fair fast and saved items from landfill Win Win Win
Hi Lisa, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
It was a very simple process and went great! I would use them again in a heartbeat
Hi John, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
Easy to use. Prices were on the lower end but it's a good app for bulk selling. Received money promptly once they received item.
Hello Diana, I’m sorry to learn that your experience was not all positive. Our buying prices are calculated with numerous factors in mind. They are driven by several sources and algorithms that allow us to offer a live and competitive price for items entered into the basket. This is mainly based on supply and demand at the time of selling We apologise for any disappointment this may have caused. Kind Regards, Jodie musicMagpie
I scanned lots of CD's. 66 were acceptedfor roughly $18. I mailed the box. They received it Oct 2, 2024 and said I'd be paid in 3 days. That never happened. I sent an email and was told that 18 of the CD's were missing!!?? I did have a few problems with scanning some CD's that I didn't think were accepted and it looks like they were. So out of the 18 they mentioned only 4 or 5 were still in my boxes here presumably the ones I had an issue with. But there is no way 13-14 CD's were withheld. I'm trying to resolve this and have only received 3 emails saying they will close the ticket soon yet I've sent responses saying what I think happeed. I've asked for a phone # to trouble shoot with a live person and have received no further responses now for a few days. I want this straightened out but endless useless emails do not cut it! At this point, I would not recommend Decluttr. As a note: I did send a 2nd box of a few CD's worth only about $8 a few days after box #1 and "lo and behold" I got that money with no issues so what's the deal with box #1...very disappointed.
Hello E Picard, I’m sorry to learn that your experience was not positive. From reviewing your order, we noted that there was a delay in its completion. We are pleased to inform you that this has now been resolved, and a full payment of $18.51 was processed on 21/10/2024. You should expect to see this amount reflected in your account within one to three business days. We truly apologize once more for the disappointment this situation has caused. We truly value your business and hope that this experience will not deter you from using our services again in the future. Thank you for your understanding and cooperation. Kind Regards, Antionette Decluttr
Prices were not bad. Process was clear and easy to follow.
Dear Wesley, I hope this message finds you well. Thank you for your valuable feedback regarding our services. May I inquire if you are familiar with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/ Best regards, Jodie Decluttr
Fast and seamless sale of my Apple Watch.
Hi Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/ Kind Regards, Amanda musicMagpie
The process was easy and I was able to sell some cd’s! They are a honest company and I will use this again in the future.
Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
Paid very little for CDs and DVDs. Acknowledged receipt of package two days after tracking stated it had been delivered. Received payment in my account five days after package delivered.
Hi DT, Thank you for taking the time to leave us a great review! Kindly note that our goal is to process orders within 24-48 business hours, and payment is made only after the assessment has been finalized. We sincerely apologize for the delay in handling your order. Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Antoinette Decluttr
Very easy to use. Quick response and payment
Dear Janice, I hope this message finds you well. Thank you for your valuable feedback regarding our services. I would like to inquire if you are familiar with our refer-a-friend program. By participating, you have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/ Sincerely, Jodie Decluttr
Quick and easy process with fast payment.
Hi, Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/ Kind Regards, Jodie Decluttr
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