Building a global team is one of the most exciting things a company can do. It's also one of the most complex. Compliance risks, disconnected systems, unreliable vendors, and manual processes slow teams down when they should be scaling up. Deel was built to change that.Trusted by 40,000+ customers and supporting 1.5 million workers across 150+ countries, Deel is the only global-first people platform that lets companies hire, manage, pay, and develop talent worldwide — compliantly, efficiently, and without borders.What sets Deel apart is what's under the hood. Unlike other platforms that rely on third-party payroll processors or in-country vendors, Deel owns its infrastructure. That means 55+ live native payroll engines, 250 legal entities, and 2,000+ in-house experts across payroll, legal, compliance, immigration, and HR — all accountable to you.Here's what Deel covers:Deel Hire — Hire full-time employees via EOR in 130+ countries or bring on contractors across 200+ jurisdictions, fully compliant from day oneDeel Payroll — Run multi-country payroll with local tax handling, self-serve controls, and real-time reportingDeel HR — Centralize your entire workforce in one HRIS with tools for performance, compensation, and workforce planningDeel Mobility — Relocate workers and manage visas with in-house immigration expertsDeel IT — Provision, manage, and secure devices across 130+ countriesAnd AI isn't just a chatbot here. Deel AI works inside real workflows — helping teams approve hiring decisions, run payroll, assess visa eligibility, and get compliance alerts before issues arise.From onboarding to offboarding, Deel puts your team first — fast support, local expertise, and a consistent experience every time.Global work is complex. We make it simple.
Written by the business, not verified by us.Deel (deel.com) has a 4.4 out of 5 rating on OK.one, based on 184 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly interface, noting that the onboarding process, contract management, and invoice handling are completely seamless, fast, and remarkably efficient. People also appreciate the professional staff, timely updates, and multiple withdrawal methods that make accessing their earned money very easy and convenient. However, some people mentioned experiencing frustrating delays with initial withdrawals or encountering persistent issues regarding payroll errors and unclear billing corrections. Consumers also noted significant difficulties reaching human support agents and dealing with automated chat responses when trying to resolve urgent account problems.
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Hey JN! Thank you for your positive review! We’re thrilled you had a great experience with Deel. Your feedback is invaluable, and we look forward to assisting you again soon.
Been using Deel for managing international contractor payments and it's been a breath of fresh air. Onboarding was fast, contracts are organised in one place, and payments come through reliably. The platform is clean and easy to navigate — no hunting around for what you need.
Hi Adeen, Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.
We've been working with Deel for our EOR employees, and while we ran into a few billing hiccups along the way, what really stood out was how the team handled it. Maria Mégane and the support team were responsive, transparent, and genuinely worked to get things right — correcting invoice errors, explaining charges clearly, and even proactively fixing a late fee that shouldn't have applied. It's reassuring to work with a team that takes ownership when something goes wrong instead of just pointing to policy. Looking forward to a smoother experience going forward.
Hi T.S, thank you for this review. We are glad that our team was able to assist you promptly to resolve the issue you had with billing. We will ensure Maria gets this Kudos.
Hi Carlos, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoy using Deel. Your feedback means a lot to us!
I find deel very easy to use, very quick and very effective.
Hi Daniela, we're so glad to hear that you are having a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
Hi Rugaiyya, we're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
I worked receving my earnings using DEEL for the last 4 years. As an Employee and as a Contractor. I neve had any issue in receiving anything, everything is smotth and well explained. When we had a vacation evaluation to solve, the email contact was made, and after some interactions, solved.
Hi Marcus, Thank you for your positive review! We're thrilled you had a great experience with Deel. Your feedback is invaluable, and we look forward to assisting you again soon.
I have been waiting over an hour for a customerservice representative to assist me with a problem with an email account set up for me by the employer The AI just keeps creating new threads and stating that the wait is 2 minutes. Instructions to set up the email account with MSauthenticator app was awful. This is probably the worst HR platform I've dealt with. How did Deel get so big when it is so subpar?
Hi Janice, thank you for your feedback! We're sorry to hear you experienced these issues and apologize for any inconvenience. We have sent you an e-mail and would appreciate your response so we can get this resolved asap. Thank you!
The AI lab I am a contractor for uses Deel for payment. I initially thought this would be similar to Stripe and I have to wait days for my payment to reach my Canadian bank account, but that wasn't the case lol. Payment reach my account same day. Good experience so far.
Hi Sosa, Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support. Regards, Deel.
They made significant mistakes in my payslips and those of my coworkers. When I requested them to clarify some information that I needed for my taxes, they simply put me in a loop of AI replies that only said "we are working on this, you will get a reply within 24hs"... that went on for about 2 weeks without me never getting an answer. Ended up missing the date to present taxes in my country because of them. Some of my coworkers faced the exact same situation, truly shameful. Avoid if possible.
Hi Guille, We’re sorry for any inconvenience you’ve faced. To better understand your experience and work toward a resolution, please schedule a call here: https://deel.cal.com/customer-support/support-reviews-and-complaints We’ll review your support history beforehand and ensure your concerns are addressed promptly.
They always offer different options to get issues or bottlenecks resolved. They are reliable and the payment experience is always smooth and fast
Hi Luis, Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support. Regards, Deel.
Amazing App, very easy User experience and straightforward payments. It saves me a lot of time
Hi Kevin, We’re delighted to hear that you’ve found Deel easy to use and that our straightforward payment experience is helping save you valuable time. Knowing that our platform makes your day-to-day work easier is exactly what we strive for. We truly appreciate your support and your kind words. Feedback like yours motivates our team to continue improving and delivering the best possible experience for all of our customers. If you ever have any suggestions, questions, or need assistance, please don’t hesitate to reach out—we’re always here to help. Thank you again for being part of the Deel community! Warm regards, Deel Team 🚀
Excellent service...would definitely recommend to businesses that value good service.
Hi Saviour, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with Deel has not met your expectations. We’d really like the opportunity to better understand what happened and investigate your experience. If you’re willing, please feel free to schedule a 15-minute call with one of our experts at: https://deel.cal.com/customer-support/support-reviews-and-complaints?overlayCalendar=true. This will help us improve your experience with us and ensure we make things right for you! Best regards, Deel Team
Thank you for your follow-up emails. Appreciate your continued support
Hi Adeboye, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience. We understand how frustrating it is to lose access to your account after an app update, especially when it previously worked without issue. Having to switch to a laptop just to access your account isn’t the experience we aim to provide. We’d like the opportunity to investigate this further with our Technical Team. Please keep an eye on your inbox, we’ll be reaching out directly to gather a few details about your device and the issue you’re encountering so we can work toward a resolution. We appreciate you bringing this to our attention and hope to restore your confidence in Deel. — The Deel Team
I needed help and I was well attended to.
Hi Temitope, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!
It is very fast and I know all transactions are safe. Deel is reliable and I just love it!
Hi Leida, Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. ^_^
So far my experience has been seamless, I use Deel to receive payments (as a contractor) and withdraw my money, everything has been going smoothly. Not much to say besides that I've had no issues.
Hello Gautier! Thank you for the amazing review. We are happy to learn that your overall Deel experience as a Contractor has been seamless! If you ever need any support, do not hesitate to reach out to our team 24/7! Thank you again for the kind words here on TrustPilot.
My issue was fixed very efficiency, everything was great
Hi Raquel, Thank you for your positive review! We’re thrilled you had a great experience with Deel. Your feedback is invaluable, and we look forward to assisting you again soon. ^_^
Deel link..Transparant, professional and easy access.
Hi Djemi, Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. ^_^
The deel application fails to recognise valid Microsoft Authenticator pass codes. To contact support a user journey exists where the application requires you to, 'write down today's date on a piece of paper ... send selfie ... holding the note and your valid ID'.
Hi Darren, Thank you for taking the time to share your feedback—and for your patience as you worked through this. We appreciate you leaving this review publicly because it helped us prioritize your case and take action immediately. We've reached out to you personally with a clear path forward to get this resolved. Looking forward to an elevated experience.
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