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Sports

Defender Industries

64 reviews

4.364 reviews
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About Defender Industries

Data updated
Website
defender.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
0% (0/9)
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Is Defender Industries legit?

Defender Industries (defender.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

L
Larry · 1 review · Verified · Experienced 2025-11-10 ·

Great knowledgeable people who took my…

Great knowledgeable people who took my order

B
Brian · 1 review · Verified · Experienced 2025-11-13 ·

Good price and great shipping options

I
Ian · 1 review · Verified · Experienced 2025-11-13 ·

The staff were very helpful

The staff were very helpful, they knew the products and location right away. Staff were attentive and friendly. The store was clean and easy to navigate, had clear signage.

U
USA boaters · 2 reviews · Verified · Experienced 2025-11-13 ·

Always great service

Always great service, for many years now. Hang in there, you are doing good. — Jerry Reid

M
Michelle · 1 review · Verified · Experienced 2025-11-13 ·

Great assistance in choosing materials.

T
TERRY · 2 reviews · Verified · Experienced 2025-11-12 ·

shipping

product shipped right away received when I needed it good price on item

N
Nicklas · 7 reviews · Verified · Experienced 2025-11-10 ·

Everyone is very helpful when I call

Everyone is very helpful when I call. They take the time to look things up and they are very efficient.

S
Stephanie · 1 review · Verified · Experienced 2025-11-11 ·

I had a great experience with Defender

I had a great experience with Defender. Shipment was fast and correct. Unfortunately for me one of the items had to be returned and they handled the return quickly and professionally. Excellent customer service! Thank you.

C
Clarence Everett · 3 reviews · Verified · Experienced 2025-11-14 ·

I go on line first to see if they show…

I go on line first to see if they show the item I need, then I call to confirm they have it. Everything I call the nice professional operator employee is very pleasant. Answers my questions and for the most part they have the item. If you go to the outlet and look on the shelves and don't see your item, ask an employee. They will help you locate it, it could be in the back as in my case, otherwise my experience has been fantastic, love this store. I try and get my boating people to go shop there!

F
Fred Trezise · 7 reviews · Verified · Experienced 2025-11-14 ·

Fairly common transaction ,…nothing…

Fairly common transaction ,…nothing more than that.

D
Douglas · 4 reviews · Verified · Experienced 2025-11-10 ·

Always a Good Experience

Defender has the parts I need at a reasonable price, easy to order and fast delivery. 👍👍

A
Andrew · 1 review · Verified · Experienced 2025-11-10 ·

A good company

A good company, easy to order, rapid shipping

c
customer · 2 reviews · Verified · Experienced 2025-11-14 ·

Very fast shipping on the products that…

Very fast shipping on the products that they have in stock.

J
Jack MeHoff · 1 review · Verified · Experienced 2025-11-11 ·

Great customer service

Great customer service. Very quick response’s!

P
Paul M BakerXI · 1 review · Verified · Experienced 2025-11-12 ·

You did just fine!

B
Bruce · 2 reviews · Verified · Experienced 2025-11-09 ·

Amazed how quickly arrived

Amazed how quickly arrived weather is holding so I can apply , haven't not used yet no response on that , but I'm sure it's great , thx

D
Dan · 2 reviews · Verified · Experienced 2025-11-14 ·

Try your website on a Apple iPhone

Try your website on a Apple iPhone I know my email address was was not sure of the password. You need a password reset

T
Thomas · 2 reviews · Verified · Experienced 2025-11-13 ·

Your website sucks

Your website sucks. The search results are horrible mostly because I don’t know what you call what at I’m looking for. The suggestions that people also bought along with the item are hit and miss. Alternative and similar products could be improved. I eventually find what I want but it takes me longer than I would like.

P
Peter · 1 review · Verified · Experienced 2025-11-13 ·

We did not ask his name. Stupid on our side.The person that waited on us was both…

The person that waited on us was both knowledgeable about the product and ready to help us. We will definitely visit the store again in the near future.

B
Becky Moon · 3 reviews · Verified · Experienced 2025-11-10 ·

Easiest ordering experience that I’ve had.

Easiest ordering wx