helpful staff
helpful staff, great selection, fair prices
About Defender Industries
Data updated- Website
- defender.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 0% (0/9)
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Is Defender Industries legit?
Defender Industries (defender.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I have been using Defender for 20 years…
I have been using Defender for 20 years or more, always by mail-order, and they are consistently the place I trust for marine purchases. Sometimes I spend more at Defender than I do on my mortgage in a given month, but that is my problem, not Defender's. Their prices are almost always lower than West Marine and other retailers, and their service and shipping are very professional and reliable.
Easily recognized component and…
Easily recognized component and ordering procedure.
Fast delivery good customer service
The sales team was wonderful
The sales team was wonderful, especially the Rigging Guy.
Horrible customer service
Horrible customer service. Canadian here, placed an order and immediately realized a mistake. Contacted customer service right away and they said they couldn't help me. Offered no way to correct it. Passive aggressive customer service rep.
always good service
always good service, available on the phone
Got the Gill OS1 Sailing Jacket from staff recommendation
I’ve owned three offshore jackets over the years and the Gill OS1 sold here is the best at this price point. Wore it through a rough passage overnight on Chesapeake in October and it sustained rain and 20 knot gusts. Shipping was quick, faster than estimated.
Still not sure if this is a scam site…
Still not sure if this is a scam site or not. Tried to put in a order but was notified they would only charge my card $3 I was then to contact my credit card company and confirm the charge then contact Defender again. Really?? Ordered on Amazon instead and the item was cheaper with lower cost shipping. I buy regularly from Fort Nine with no issues that are a pita to deal with
Return service was very professional
Return service was very professional, but product itself was so harsh on beard. They offered to send the sensitive blades, but I doubt that would have helped.
No access to website
How is it I have purchase over US 1000 worth of goods, now I'm been blocked from there websites, what's that all about, don't they want my business
fast friendly service
fast friendly service. Right parts at a fair price
The web site is easy to navigate and…
The web site is easy to navigate and the ordering process was simple. Very competitive pricing on quality / OEM equipment.
Quick delivery
Received water heater quickly and not damaged.
Easy to order
Easy to order, arrived on time
I paid for a gallon and got a quart
I paid for a gallon and got a quart. Great waste of time, money and effort
I would order again
I would order again. Very happy.
good part timley delivery
QUALITY TIMES 2
BOTH INVENTORY AND SHIPPING IS ALWAYS VERY GOOD!!
Product was easy to find on the site
Product was easy to find on the site. Checkout was very streamlined.