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Vehicles & Transportation

Del City

ClaimedCollecting reviews

200 reviews

4.3200 reviews
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About Del City

Data updated
Website
delcity.net
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
0% (0/31)
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1.800.654.4757[email protected]delcity.net

About this business

Del City is your direct source for professional grade electrical supplies. With over 15,000 products in stock, we offer a full range of automotive electrical supplies including electrical wire, connectors, switches, loom, terminals, automotive wire and thousands of other items to fulfill all of your electrical supply needs. All of our products are backed by the best personal service in the industry.

Written by the business, not verified by us.

Is Del City legit?

Del City (delcity.net) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

V
VINCENT CORTEZUnited States · 1 review · Verified · Experienced 2026-02-03 ·

My experience with Del City

My experience over the years with Del City, is I've never had an issue that couldn't be solved in a timely manner. For every inquiry I've had in learning or finding alternate solutions for a product, Del City has come through every single time. Once my orders are received, they are processed quickly and received within a week. As a Buyer, this helps reduce or eliminate the wait time to support our productions demands here at Exiss/Sooner Trailers.

Reply from Del City2026-02-25

Thank you for the great feedback and your continued business. We’re glad our team has been able to provide timely solutions, fast order processing, and dependable support. We appreciate the opportunity to support Exiss/Sooner Trailers and are always here to help.

Erin MarshUnited States · 1 review · Experienced 2024-06-10 ·

The customer service is horrendous

The customer service is horrendous! I placed an order over $800 but my tracking number wasn’t working. I called to check on the order at 10:30 - I spoke with Lisa and Laura who promised they would email or call me back but never received anything. I called back numerous times to talk to a supervisor. Finally got on the phone with Letitia Malone, who was more rude than the other representatives. She advised me the order was cancelled on their end due to being fraudulent /flag during the confirmation process. She advised me that I received an email stating this - which I did not - I received in our hour before talking to her so they lied. Letitia not want to help find a solution she kept saying it’s not their problem and I have to re purchase item and wait another 5 plus days for review and to be shipped. I asked for her to place the order on the her end and to expedite it since I need the parts for my rv and my family is stranded. She denied this request then the rv mechanic got on the phone - as he was the one who sent us to this company to buy the parts directly. He just wanted to figure out the issue so this doesn’t happen again to future customers he sends to this company. Letitia still not wanting to help with the poor customer service and cancellation of order then proceeded to tell us to write a review, not her problem and hung up. Please do not waste your time or money - they state they don’t charge the card until the order has been placed but I have a pending charge for the total amount. The customer service is terrible and they do not want to help you!! No communicate and just rude!

GregUnited States · 1 review · Experienced 2024-02-05 ·

THEY DON'T HONOR BACKORDERS

I ordered 3 items, two were sent and one was put on backorder. Well they didn't put it on backorder, they never intended to ship it. I have not received the last item because they don't want to pay the shipping charges. So now the other two items cost me more per item because of this deceit. BEWARE, IF YOU ORDER FROM THEM AND SOMETHING DOESN'T COME AND THEY PUT IT ON BACKORDER YOU WILL NOT GET THAT ITEM. THEY WILL JUST FORGET ABOUT YOU!!! BEWARE OF THIS BAD COMPANY. Not to mention one of the items was wrong too. This place was a very bad experience. STAY AWAY, ALL THE OTHER REVIEWS MUST BE FAKE!!!

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