Seamless and smooth 🥰❤️💋
Reply from DFH Logistics2026-09-27
Thank you for the lovely feedback! 🥰 We’re so glad your experience with DFH Logistics was smooth and seamless. We truly appreciate your support and look forward to serving you again!
About DFH Logistics
Data updated- Website
- dfhlogistics.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 50% (1/2)
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About this business
DFH Logistics, established in 2013 and headquartered in Shenzhen, China, is a professional and reliable freight forwarder dedicated to providing one-stop global shipping solutions from China to all over the world. We pride ourselves on offering 2–4 fully customized shipping plans for every shipment, with no MOQ limits, supporting both commercial and personal clients regardless of time or budget constraints.Our comprehensive services cover air freight, sea freight, express freight, railway freight, truck transportation, and DDP delivery. We also provide a full range of premium value-added services, including pickup from multiple suppliers across China, cargo consolidation, goods quality and quantity inspection, repacking, labeling, and free warehousing.We specialize in seamless door-to-door delivery. For clients without a business license, we professionally handle customs clearance, tariff payment, and last-mile delivery, ensuring your goods arrive safely at your doorstep. Supported by 24/7 customer service and a 99% on-time delivery rate, we make international shipping simple, transparent, secure and worry-free.
Written by the business, not verified by us.Is DFH Logistics legit?
DFH Logistics (dfhlogistics.com) has a 4.9 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, polite, and responsive throughout the entire shipping process. People truly appreciate the clear communication and regular tracking updates provided, which consistently ensure a smooth and stress-free experience. Consumers also note that international shipments generally arrive safely and on time, benefiting from careful packaging and professional handling. They state that rates are very reasonable and affordable without ever compromising on reliability or overall service quality. However, some people mentioned that occasionally packages experienced minor delivery delays or other logistical hurdles along the way.
Auto-generated from all reviews of this business. For reference only.What people say
I highly recommend this carrier
I highly recommend this carrier; their services offer many advantages and they are very punctual. They are the best carrier I have ever used. Choose them without hesitation.
Reply from DFH Logistics2026-09-26
Thank you for your wonderful recommendation! 😊 We’re glad you found DFH Logistics punctual and reliable. We truly appreciate your trust and look forward to serving you again!
My experience was mixed
My experience was mixed and left me feeling uncertain throughout the process. On the positive side, communication improved after I raised specific concerns. I eventually received answers that could be checked, including confirmation of payment and shipment details. Responses were also reasonably prompt once the situation was escalated. However, the overall process lacked clarity and reassurance. The payment flow involved an unfamiliar third-party verification page, which made it difficult to feel confident that the transaction was secure. Some of the information provided as proof was confusing or did not initially appear relevant, and tracking details were shared in a way that looked unusual and difficult to verify. Most importantly, I had to independently investigate several details that should have been explained clearly from the start. Even if everything is ultimately legitimate and delivered correctly, the process felt unnecessarily opaque and caused avoidable stress. Overall, the experience was below average due to the lack of transparency and the trust concerns created by the payment and shipping communication. for the extra informations: Shipping method: DHL / Deutsche Post Paket International Destination country: Netherlands Customer service contact: Anita Goods shipped: ceramic cup Ship date: 2026-09-11 Tracking number: CH308123009DE
Reply from DFH Logistics2026-09-26
Thank you for sharing your honest feedback. We’re sorry that the payment and tracking process caused you concern. We take transparency and customer trust seriously, and we’ll review your experience with our team to improve the clarity of our communication. We appreciate you bringing this to our attention. to help you better for the future shipments, I want to know more information : What shipping method did you use ? The shipment is China to which country please? Which of our company customter service manager did you talked with? What goods did you ship from China? When did the goods ship out? Looking forward to your feedback.
Very good service from my business…
Very good service from my business partner Yuki. Continuous support and follow up
Reply from DFH Logistics2026-09-24
Thank you for your kind words! 😊 We’re glad Yuki has provided consistent support and follow-up. We truly appreciate your trust in DFH Logistics and look forward to continuing our partnership!
My Experience with DFH Logistics
I am Vanessa Angel from Ghana 🇬🇭. Honestly, when I was ordering for my US client, I was skeptical and scared but DFH was very patient with me and answered all my questions. They communicated throughout the process and I had nothing else to worry about. I will definitely use them again
Reply from DFH Logistics2026-09-24
Thank you, Vanessa, for trusting DFH Logistics! 😊 We’re glad our team could answer your questions and keep you updated throughout the process. We truly appreciate your support and look forward to helping you again with your next shipment from China!
good as always
been years to deal with DFH Logistics,the staff and delivery service are really good.
Reply from DFH Logistics2026-09-24
Thank you for your continued trust in DFH Logistics! 😊 We look forward to serving you for many more years!
I was looking for a trustworthy company…
I was looking for a trustworthy company that could help me ship items internationally. They were extremely responsive, helped me with every detail, and left me not having to worry about anything. I've already used them twice and I highly recommend their services.
Reply from DFH Logistics2026-09-24
Thank you for trusting DFH Logistics! 😊 We’re delighted to have supported you on both shipments and made international shipping stress-free. We truly appreciate your recommendation and look forward to helping you again!
Good service and smooth communication
Good service and smooth communication. My cargo arrived safely and on time. Thank you for your professional support
Reply from DFH Logistics2026-09-23
Thank you for choosing DFH Logistics! 😊 We’re glad your cargo arrived safely and on time with smooth communication. We truly appreciate your trust and support!
I am very satisfied to your service nd…
I am very satisfied to your service nd my parcel also very safely installed at my location, I am very happy to deal with you thank you very much👍
Reply from DFH Logistics2026-09-22
Thank you for choosing DFH Logistics! 😊 We’re happy to hear your parcel arrived safely and that you’re satisfied with our service. We truly appreciate your trust and look forward to serving you again!
Great customer service and they are…
Great customer service and they are fast and reliable
Reply from DFH Logistics2026-09-22
Thank you for choosing DFH Logistics! 😊 We’re glad you found our service fast and reliable. We truly appreciate your support and look forward to serving you again!
I got my shipment well in time
I got my shipment well in time, I will definitely ship with them on my next order. I recommend them.
Reply from DFH Logistics2026-09-22
We’re happy to hear your shipment arrived on time! 😊 Thank you for recommending DFH Logistics and for choosing us for your delivery from China. We truly appreciate your support and look forward to handling your next order.
I recommend it, a very professional team 👌
A very professional team! They took the time to explain everything right from the start (rates, shipping methods, etc.). My order was delivered quickly from China to France. I recommend them 100% and will use their services for future shipments. Thanks to the team! 👌
Reply from DFH Logistics2026-09-18
Thank you for your kind words and recommendation! 😊 We’re glad our team made your shipment from China to France smooth and fast. We truly appreciate your trust in DFH Logistics and look forward to serving you again!
Great service!
Delivered my heavy sets of rubber gym floor to Thailand well! Miya was very responsive as well. Thank you!
Reply from DFH Logistics2026-09-18
Thank you for choosing DFH Logistics! 😊 We’re glad your heavy rubber gym flooring arrived safely in Thailand and that Miya provided responsive support throughout the shipment. We appreciate your trust and look forward to helping with your future shipments from China!
This was my first time shipping…
This was my first time shipping products from China to the USA, and I started with a small trial shipment. I had a great experience with DFH Logistics, especially with my manager, Laura. She kept me updated throughout the entire process and was always quick to answer all my questions, even outside of her working hours. As a first-time importer, I really appreciated her support and communication — she made the whole process much easier and less stressful. Thank you, Laura! I’ll definitely work with DFH Logistics again for my future shipments.
Reply from DFH Logistics2026-09-17
Thank you for trusting DFH Logistics with your first shipment from China to the USA! 😊 We’re delighted that Laura’s clear communication and patient support made your trial shipment easier and less stressful. We truly appreciate your support and look forward to helping with your future shipments.
From the first point of contact
From the first point of contact, DFH Logistics impressed. I needed a consignment collected from a factory and they made it effortless. Same day collection 📦, shipped DDP the very next day and delivered to the UK in just 11 days. For an international freight forwarding service, that kind of turnaround is exceptional. Alan, the service manager, deserves a particular mention. professional, responsive and a pleasure to deal with throughout. If you're looking for a reliable freight forwarding partner, look no further. Couldn't recommend DFH Logistics highly enough. ⭐⭐⭐⭐⭐
Reply from DFH Logistics2026-09-17
Thank you for your fantastic review and for choosing DFH Logistics! 😊 We’re delighted that Alan made your factory collection and DDP shipment to the UK so smooth, with delivery in just 11 days. Your trust and recommendation mean a great deal to our team. We look forward to supporting your future shipments from China!
An amazing company to work with
Special thanks to Wendy. An amazing company to work with, staff are very professional and organised. They provide quick response times and efficient shipping methods. Would definitely recommend 👍.
Reply from DFH Logistics2026-09-17
A big thank you for your kind words and for recognizing Wendy’s support! 😊 We’re glad our team made your shipping experience professional, organized, and efficient. Your recommendation means a lot to DFH Logistics, and we look forward to helping you with your next shipment from China.
DFH stands for efficiency and customer centric approach
Eva and the team have been a pivot part of my shipping needs from China to NZ. The customer service support through direct channel using today’s communication technology like WeChat and WhatsApp turn requirements into deliverables a lot faster. I’m happy to have DFH logistics looking after my business. To add a little to what they will do for you: during a business trip to Shanghai I had issue dispatching a parcel through China Post, after contacting Eva she arranged a local courier company to pick up my parcels from the hotel shipping to DFH warehouse. Turnaround time between the time I asked Eva to help me to the time I was handling my parcels to the curriers person, 20min. That’s efficiency in its core! Thanks DFH. I look forward to doing many more business in the near future. Best regards
Reply from DFH Logistics2026-09-18
Thank you for sharing such a wonderful experience with DFH Logistics! 😊 Going the extra mile for our customers is what we strive for, and we truly appreciate your trust and continued support. We look forward to handling many more shipments for your business!
The service is excellent
The service is excellent! I really appreciate Jade’s attention and professionalism. She always meets all of my expectations, and I truly value how serious, honest, and trustworthy they are. Their work is fast, clean, and very well done. I’m very happy with the service and would definitely recommend them!
Reply from DFH Logistics2026-09-26
Thank you for your wonderful feedback! 😊 We’re delighted to hear that Jade has provided professional, honest, and reliable support. Your trust and recommendation mean a lot to DFH Logistics, and we look forward to serving you again!
Fast and reliable service
Fast and reliable service, delivery is top notch.quick response from the representative.
Reply from DFH Logistics2026-09-15
😊 Thank you for choosing DFH Logistics. We appreciate your trust and look forward to supporting your future shipments from China.
Quick and efficient service if you are…
Quick and efficient service if you are shipping to South africa, would highly recommend them for all your export needs from China
Reply from DFH Logistics2026-09-14
Thank you for recommending DFH Logistics! 😊 We’re pleased to hear you found our service quick and efficient for your shipment to South Africa. Your support means a lot to us, and we look forward to assisting you with your future export needs from China.
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