As part of the Stone Group, ChinaDivision is a global fulfillment service provider designed for cross-border businesses of all sizes. With digital intelligence technology as the core, we provide global diversified transportation resources, global warehousing facilities, intelligent and efficient order fulfillment experience to help our customers deliver their goods to buyers across the world, and realize the mission of goods without borders.
Written by the business, not verified by us.ChinaDivision.com (www.chinadivision.com) has a 2.8 out of 5 rating on OK.one, based on 36 user reviews collected here. It is listed under Business Services and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 50% give 1 star; The business has replied to 78% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.
Switched over after our old 3PL messed up our BigCommerce test order integration three times in a row. Chinadivision’s account manager walked us through every step, and our first real test order shipped out perfectly. Order accuracy is 99.8% for us now. Absolutely 5 stars.
They scammed me. Dont work with them
No proper communication and not supportive for shippment. Poor management Stop giving excuses. Your company is literally and unresponsive and you have lost my product. Just reply to report doesn’t mean you responsible. I will take legal action. And you have breach the contract.
Dear ismail shoaib： Thank you for sharing your feedback. We're sorry to hear about your experience. We apologize for any inconvenience this may cause and appreciate your patience in resolving this issue. We take all concerns seriously and want to resolve your concerns.Please contact our support team（After-sales Customer Service Team，email: [email protected] ） directly so we can assist in resolving any outstanding matters.
BEWARE! Shipped our board games to customers in flimsy thin plastic packages. Over 15% of games were destroyed - crushed, smashed, punctured, and contents damaged. They offered NO compensation. Fired them and asked for the remaining inventory to be returned to our factory and they want to charge me $50 to return the games but will not compensate me for any of the losses their inept company caused. STEER CLEAR OF THIS COMPANY - inept at their one task!
it is scam. we have waste mang time at the website
Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.
My recent experience has been nothing short of a nightmare. Our parcel, which was supposed to be a priority shipment, has been delayed for an astonishing 【3 Months】. Despite the promises of expedited handling and superior service for VIP customers, the reality was far from what was advertised. After such an extended period, our shipment has gone missing, and 【China Division is refusing to take any responsibility】, citing that the delay has exceeded their time of responsibility. This level of service is unacceptable. Not only did we face an unreasonable delay, but the company’s refusal to address the issue or offer any compensation has left us in a frustrating and difficult position. Their lack of accountability and customer care is alarming. What’s more, I suspect that many of the positive reviews about their service are fake. Based on our experience, it's hard to believe that these reviews reflect the true quality of their service. If you value your time and money, I strongly advise against using China Division’s services. The cost of their incompetence is high, and you may find yourself having to refund customers due to their poor handling and unresponsiveness. China Division’s VIP service has proven to be a costly and frustrating mistake. Save yourself the trouble and look for a more reliable logistics provider. Rachel Futurizta Tech
Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.
Efficiently handles every package. I have all my logistics needs met
Good at communicating, friendly, and outgoing! Capable of navigating the logistics world from every corner of the globe.
The pricing is reasonable, and they've assured me of continued technical support
Chinadivision has helped me solve these two issues. Their customer service is exceptional, and I have never received any complaints from customers about mistakes. Their pricing is very fair. I am very happy to have found them,
ChinaDivision is an absolutely fantastic fulfillment partner, very easy to get started with, and their service is extremely reliable.
I need a place to handle my shipping as it's consuming too much time and hindering our expansion. I did some research and only found about three fulfillment centers that integrate with eBay, Amazon, and Shopify to meet our needs. I'm happy to be using the Chinadivision service.
The service is both quick and simple, not to mention affordable.
I've had a very good experience with Chinadivision. The easy-to-understand shipping steps make the process quick and accurate. The wide range of shipping service provider choices, different price categories, are laid out very clearly. The variety of destination countries offered by Chinadivision is definitely a plus for me. I will definitely use Chinadivision again to organize my shipping. I have recommended this platform to others in the past and will continue to do so in the future.
I often receive shipping progress notifications. I will use this service again.
They lost my products, didn't compensate and are now refusing to refund my remaining balance in their warehouse. I don't recommend this company with your goods and money.
The team is friendly, and communication flows smoothly. The whole process from start to finish has been very straightforward, and I've been kept informed throughout. Definitely would recommend!
Despite global challenges affecting the shipping industry, Chinadivision continues to provide top-notch service. Crystal is always quick to respond and incredibly helpful. All my items, including glassware, arrived intact! I will definitely use Chinadivision again!
Reliable, friendly, and efficient shipping. I've used Chinadivision multiple times, and it's been a stress-free pleasure from the get-go. Keep up the good work, guys!
36 reviews matching
NextSmartShip
SFC Service
EPROLO
DFH Logistics
Hypersku
FORESMART
Dailyfulfill
SourcinBox