Just needed a battery
No problems. It was just a simple thing and taken care of quickly on the first call.
Reply from DFW Security®2026-07-07
Thanks Wayne!
About DFW Security®
Data updated- Website
- dfwsecurity.com
- Category
- Home Services
- Location
- United States · Fort Worth
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (5/5)
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Is DFW Security® legit?
DFW Security® (dfwsecurity.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Problem solved
Problem was solved without it being complicated.
Reply from DFW Security®2026-06-24
Awesome! Thanks Michelle!
the only issue was it took over a week for a technician to come to the house
the knowledge of the technician.
Reply from DFW Security®2026-06-24
Thanks for the review Mort, and sorry for the delay - rest assured that is not the norm!
Amazing technology.
Jus, our technician was great and explained everything throughly. He was prompt and got right to work. Very engaging and respectful. The technology powering our system is amazing.
Reply from DFW Security®2026-06-25
We're so glad to hear you're enjoying your new smart system! Thank you for the opportunity to protect your property.
Technician arrived at the exact time of…
Technician arrived at the exact time of scheduled appointment. Quickly diagnosed camera and keypad issues and replaced both at no charge. Great company and great service.
Reply from DFW Security®2026-06-21
Thank you! We appreciate your business!
I GREATLY APPRECIATE YOUR SERVICE
I GREATLY APPRECIATE YOUR SERVICE, BUT HAVE CONSTANT ISSUES WITH MY CAMERAS. THEIR RELIABILITY IS FRUSTRATING BEYOND BELIEF!
Reply from DFW Security®2026-06-17
We definitely understand your frustration and reliability is very important to us! I'm glad our technicians have been able to assist you. We only have record of two issues, the first caused by a router change and this time a device was unplugged. We are here to help, so if there is more going on please let us know! We truly appreciate your business and want you to be 100% satisfied.
The same service man from DFW arrived… YES
The same service man from DFW arrived on time . I own a large ranch in Erath County, Tx. It has several storage barns and sheds with valuable equipment and other valuable items in then. He repaired or replaced all that were damaged. So we are secure again. In the last year we have had attempted break-ins. We collected damages on 3. Your equipment saved me several thousand dollars.
Reply from DFW Security®2026-06-16
We're are thankful to be protecting your ranch. Thanks for your review and you business!
The service technician was awesome
The service technician was awesome. He was on time professional and knowledgeable about fixing the issues.
Reply from DFW Security®2026-06-16
Perfect! Thanks Robbie!
tech was personable and professional
tech was personable and professional. And helpful.
Reply from DFW Security®2026-06-11
Great! Thanks!
The service is great as always
The service is great as always. The tech that comes to do repairs is always nice, effective and efficient.
Reply from DFW Security®2026-06-10
Thanks Charles! I wish we never had to make repairs, but glad we got it taken care of for you!
Problem fixed, full inspection done!
After quickly fixing the bad sensor we'd called about, Bill gave us a thorough inspection covering sensors, video devices, control panels, and wiring. All is well now, for which we're very grateful!
Reply from DFW Security®2026-06-05
Thanks Joe! We're grateful for your business!
They have always been dependable and…
They have always been dependable and keeping my campus safe is a big project.
Reply from DFW Security®2026-06-04
Thanks so much - we're happy to help!
Too many issues with the doorbell…
Too many issues with the doorbell camera. We change them out and we end up with the same issues all over again.
Reply from DFW Security®2026-06-03
So sorry - I know this is annoying! It looks like the tech gave you some suggestions to discuss with AT&T regarding your Wi-Fi extenders. Let us know what they say so we can help eliminate this problem in the future!
Great customer service
Reply from DFW Security®2026-06-02
Thank you...That's what we're aiming for!
My last contact person was very helpful…
My last contact person was very helpful and knowledgeable and courteous great experience
Reply from DFW Security®2026-05-30
Thanks Wanda! We appreciate your business!
Saved Money
Reply from DFW Security®2026-05-29
Love that! Thanks!
Technical support absolutely exceeds…
Technical support absolutely exceeds expectations. Anytime I’ve needed technical support from DFW Security. There’s not been a question that it was going to be a plus as was today’s visit. Thank you so much for our technician answered a lot of questions and took care of everything!
Reply from DFW Security®2026-05-29
Thank you Stephan! We are definitely blessed with a great team!
Thank you
Thank you! Great customer service
Just knowing how much you value my…
Just knowing how much you value my security after a break into my home while I was in my home.
Reply from DFW Security®2026-05-28
What a scary situation! So glad we could help.
Alarm system is reliable and always…
Alarm system is reliable and always ready when arming and disarming.
Reply from DFW Security®2026-05-27
Thanks Charlie! If there's anything we can do to earn that final star, please let us know!