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digitaltrust.com

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101 reviews

5.0101 reviews
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About digitaltrust.com

Data updated
Website
digitaltrust.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
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About this business

Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.

Written by the business, not verified by us.

Is digitaltrust.com legit?

digitaltrust.com (digitaltrust.com) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and patient when guiding them through complex financial forms and account requirements. Reviewers frequently highlight the outstanding customer service, noting that knowledgeable representatives listen carefully and resolve customer questions with remarkable efficiency and courtesy. Some people also felt that the rapid response times, minimal wait periods, and clear communication made navigating account updates a smooth process. Consumers genuinely appreciate the highly personalized support, kind attitude, and thorough assistance provided by every team member during their daily interactions. Many clients also mention how pleasant and welcoming the overall communication feels when reaching out for help.

Auto-generated from all reviews of this business. For reference only.

What people say

L
Linda AlexanderUnited States · 1 review · Experienced 2026-07-06 ·

Answered all questions

Answered all questions Very nice

N
NIckUnited States · 5 reviews · Experienced 2026-07-08 ·

Very knowledgeable and helpful.

G
GayleUnited States · 5 reviews · Experienced 2026-07-08 ·

Krielow Chamberlain was a great help

Krielow Chamberlain was a great help. He explain everything to me in away I could understand. Really appreciate all his help.

Jeff DubeUnited States · 2 reviews · Experienced 2026-07-06 ·

I called this afternoon with an…

I called this afternoon with an investment question with my Roth IRA and Alli was very helpful and knew the process immediately that I needed to do. She did a great job and I appreciate it.

P
PhilUnited States · 1 review · Experienced 2026-07-06 ·

Amanda was able to answer and explain

Amanda was able to answer and explain my questions and concerns.

Bryan FranksUnited States · 1 review · Experienced 2026-07-06 ·

Brittiany Cole was extremely helpful…

Brittiany Cole was extremely helpful and is a great addition to an already excellent company.

K
Karyn CovelliUnited States · 3 reviews · Experienced 2026-07-01 ·

Exceptional customer service

James Marciola was very diligent while working with my wife Karyn in making sure that she had all the necessary documents and signatures. That they were filled out correctly and all the while understanding our very urgent deadline. All I can say is that he was exceptional and that we both greatly appreciate his efforts! Without James we would not be invested in this latest real estate investment opportunity. Thanks again James!

BERNIE MORRISUnited States · 3 reviews · Experienced 2026-07-02 ·

Amanda was patient and helpful

J
Jim FletcherUnited States · 3 reviews · Experienced 2026-07-01 ·

Enjoyed talking to a real person who understood my problem.

When the first contact was with A.I. I thought "here we go again". But it was quick to suggest an agent. Amanda Wilson is a real person, and it was easy to talk to her. She understood my confussion and understood what I needed, then resolved it very quickly. As an elderly citizen I dealing in a rapidly changing world this is always appreciated.

D
DAVIDUnited States · 2 reviews · Experienced 2026-06-29 ·

James Marciola was helpful and…

James Marciola was helpful and efficient.

D
DavidUnited States · 2 reviews · Experienced 2026-06-29 ·

She was very friendly and she helped me…

She was very friendly and she helped me get what I needed.

Brian MeidamUnited States · 1 review · Experienced 2026-06-30 ·

Leslie Anna was very helpful and always…

Leslie Anna was very helpful and always super pleasant!

Carl HasslerUnited States · 2 reviews · Experienced 2026-06-30 ·

Knowledgeable helpful human to help

Knowledgeable helpful human to help. Quickly took care of my needs. Friendly and helpful

Leslie Kalei FongUnited States · 1 review · Experienced 2026-06-29 ·

I spoke with Richard Macariola today…

I spoke with Richard Macariola today and he was very helpful in answering my questions and concerns about my account.

M
Mark LewisUnited States · 1 review · Experienced 2026-06-23 ·

Krielow Chamberlain was helpful

Krielow Chamberlain was helpful, knowledgable, and efficient.

w
wesUnited States · 8 reviews · Experienced 2026-06-19 ·

Simplicity is always the best path

My question to Chelsey was answered immediately and with simplicity. Very well done.

T
Terrance LinnUnited States · 1 review · Experienced 2026-06-18 ·

Alli was extremely helpful.

Pom GravesUnited States · 3 reviews · Experienced 2026-06-17 ·

Britney Cole was EXCELLENT

Britney Cole was very patient and helpful in resolving my issue. I felt very comfortable with the solution.

M
Michael SteinbergUnited States · 2 reviews · Experienced 2026-06-16 ·

leslie Anna Connally was excellent !

leslie Anna Connally was excellent !! very helpful and a delight to talk to

J
JohnUnited States · 4 reviews · Experienced 2026-06-17 ·

Excellent customer service!!

Excellent customer service!!! Patience and knowledge beyond measure!

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