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Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
Written by the business, not verified by us.digitaltrust.com (digitaltrust.com) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and patient when guiding them through complex financial forms and account requirements. Reviewers frequently highlight the outstanding customer service, noting that knowledgeable representatives listen carefully and resolve customer questions with remarkable efficiency and courtesy. Some people also felt that the rapid response times, minimal wait periods, and clear communication made navigating account updates a smooth process. Consumers genuinely appreciate the highly personalized support, kind attitude, and thorough assistance provided by every team member during their daily interactions. Many clients also mention how pleasant and welcoming the overall communication feels when reaching out for help.
Auto-generated from all reviews of this business. For reference only.Answered all questions Very nice
Krielow Chamberlain was a great help. He explain everything to me in away I could understand. Really appreciate all his help.
I called this afternoon with an investment question with my Roth IRA and Alli was very helpful and knew the process immediately that I needed to do. She did a great job and I appreciate it.
Amanda was able to answer and explain my questions and concerns.
Brittiany Cole was extremely helpful and is a great addition to an already excellent company.
James Marciola was very diligent while working with my wife Karyn in making sure that she had all the necessary documents and signatures. That they were filled out correctly and all the while understanding our very urgent deadline. All I can say is that he was exceptional and that we both greatly appreciate his efforts! Without James we would not be invested in this latest real estate investment opportunity. Thanks again James!
When the first contact was with A.I. I thought "here we go again". But it was quick to suggest an agent. Amanda Wilson is a real person, and it was easy to talk to her. She understood my confussion and understood what I needed, then resolved it very quickly. As an elderly citizen I dealing in a rapidly changing world this is always appreciated.
James Marciola was helpful and efficient.
She was very friendly and she helped me get what I needed.
Leslie Anna was very helpful and always super pleasant!
Knowledgeable helpful human to help. Quickly took care of my needs. Friendly and helpful
I spoke with Richard Macariola today and he was very helpful in answering my questions and concerns about my account.
Krielow Chamberlain was helpful, knowledgable, and efficient.
My question to Chelsey was answered immediately and with simplicity. Very well done.
Britney Cole was very patient and helpful in resolving my issue. I felt very comfortable with the solution.
leslie Anna Connally was excellent !! very helpful and a delight to talk to
Excellent customer service!!! Patience and knowledge beyond measure!
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