Systems were fast and efficient
We're glad everything was so efficient. Thank you for your feedback!
Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.
Written by the business, not verified by us.Disc Makers (discmakers.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, vibrant print finishes, and how items match their original artistic visions. Consumers also appreciate the dedicated professional staff who provide genuinely helpful guidance and clear communication throughout production. Furthermore, many buyers emphasize that orders arrive safely and quickly, making the overall collaboration extremely reliable. Some reviewers were not happy with occasional product defects, mentioning specific issues like damaged covers or audio crackling. A few customers also noted challenges regarding difficult design templates or a lack of communication during delivery delays.
Auto-generated from all reviews of this business. For reference only.We're glad everything was so efficient. Thank you for your feedback!
They are first class. No stones unturned. I've dealt with them for over twenty years now and have never had a problem! JC Unger
Thanks JC! We're always happy to help. Let us know when you're ready for another order. Thanks for the kind words!
Everything was easy, worked smoothly and the CDs came exactly as promised and in a timely manner.
We're so glad everything was easy and smooth for you. Thank you for your positive feedback! We'll be excited to help you with your next order when the time comes.
The record are fabulous! Better than I expected. They didn't cut corners. The actual record is very thick and clean. The jacket and artwork is crisp. I recommend. 💯
So happy to hear that everything came out clean and crisp. We'll be ready to help with a reorder once you've sold through this batch. Thanks for the review!
I found it fairly easy to navigate the website and get the project setup. The included app that let me preview and upload the actual music was great! Made things much easier. The actual delivered product was exactly what I had hoped it would be - Cover art was perfect and the quality of the jewel cases seems to be very good. I would definitely recommend them and will use them again for future products!
We're so happy to hear you found our website easy to navigate and appreciated the preview app! It's wonderful that the final product, including the cover art and jewel cases, met your expectations. Thank you for your kind recommendation; we look forward to assisting you again!
one they sent me a ad for 100 cds the price was 195.00 i saved the money to get them and the price changed to almost $300 , now it's $400 i'm going to have to wait again. maybe the price will go down ?
Hi there, sorry for the confusion. We've let a product specialist know about the situation and they will be reaching out to you shortly. Thank you!
Ease of ordering. Always good phone assistance if needed, and quality products.
We're glad you enjoyed your experience. We appreciate your kind words about our service and products.
The man that took the order was very professional and easy to work with.
It looks like that was Craig, we'll pass this message onto him. Thank you for the five stars, we'll be here the next time you need us!
Thanks for taking the time to leave us this review. Our representatives have years of experience and they are always ready to answer any questions our customers might have. Thank you again!
Great experience with Disc Makers as usual. The interface is intuitive and the customer service staff was super helpful when I realized I made a mistake after submitting my job for production.
We are so glad to hear you had a great experience with us! We appreciate your kind words about our interface and helpful staff. We can't wait to see your next project!
As always, prompt delivery of high quality goods. I have used Disc Makers since 1999.
We're glad to hear we've been promptly delivering your products since 1999 and we'll be here when you're ready for more. Thank you for the review!
Disc Makers provides phenomenal customer service and a high quality product. They are willing to go above and beyond to correct any issues and keep the customer satisfied. I am a returning customer, and I will be using Disc Makers again in the future.
We'll be ready to go when you need us for any future projects or re-orders. It was great to work with you again and we appreciate your kind words. We can't wait to see what is next for you!
Cds look great, quality product, arrived faster than anticipated. Constant emails to state progress.
We're so happy to hear you're pleased with the product quality and delivery speed. Thank you for your kind words!
Hi Cal, Sorry you're having a hard time. Would you be able to send us an email to [email protected] and give us some more information on the issue? Thank you!
Response was quick and accurate. Designs of my cd looks really good and professional. The price is reasonable.
We're so glad you found our response quick and accurate, and that your CD designs look professional. We appreciate your kind words.
Website is easy to use, customer service really means something to them.
We're happy to hear you found our website easy to use. We appreciate your kind words. We pride ourselves on stellar customer service and we'll be ready to help when you're next project is ready to go. Thank you!
The initial female representative was rude and dismissive. I've worked with Disc Makers on my last 7 CD's and this was the first time I felt as if I wanted to take my business elsewhere. I spoke with another representative that answered my questions ( as I was doing my first vinyl project) and he was very helpful. I miss having an actual office in the Tukwila, WA area and my amazing rep of Disc Makers, Chad Fondrun. He was great.
We appreciate you sharing your experience. We're sorry you had a negative experience with one of our representatives, but we're glad that the other representative you spoke to was helpful. We value your long-standing business and understand your sentiment regarding Chad. Chad has sensed moved on but we want to make sure you still have great experiences with our representatives moving forward. Please let us know if there is anything else we can help with.
Best company.. very fast and acurate
Thank you for your kind words! We're glad we met your expectations and we'll be excited to do it again when you are ready for your next project.
Great service
Thanks for letting us work on A Touch of Sound! We're glad that the service met your expectations. Let us know when you're ready for a reorder, or when your next project is ready to go.
Good communication, upfront pricing, delivered on time, repeat customer, highly recommended.
We are so glad to hear you appreciate our communication and pricing. We value your continued business!
200 reviews matching