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Disc Makers

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200 reviews

4.6200 reviews
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About Disc Makers

Data updated
Website
discmakers.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (8/8)
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About this business

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

Written by the business, not verified by us.

Is Disc Makers legit?

Disc Makers (discmakers.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, vibrant print finishes, and how items match their original artistic visions. Consumers also appreciate the dedicated professional staff who provide genuinely helpful guidance and clear communication throughout production. Furthermore, many buyers emphasize that orders arrive safely and quickly, making the overall collaboration extremely reliable. Some reviewers were not happy with occasional product defects, mentioning specific issues like damaged covers or audio crackling. A few customers also noted challenges regarding difficult design templates or a lack of communication during delivery delays.

Auto-generated from all reviews of this business. For reference only.

What people say

Alyce Ellen James

Disc Makers was very helpful when I contacted them about making our CD, they answered all my questions and were very cordial. They stayed on top of things and kept us informed of their progress. I intend and look forward to working with them again on our next album.

Reply from Disc Makers2026-03-31

Thank you for your feedback. Glad to hear you had a great experience!

I am happy with Disc Makers.

I am really grateful for the ability to design on-line. The only problem I had was not being able to use Spanish letters. Angela has been very helpful. I am very happy with Disc Makers

Reply from Disc Makers2026-03-30

We're happy to hear that you enjoyed designing your artwork online and that our team was helpful. We appreciate your feedback regarding the Spanish letters and will look into it.

Great job much appreciated

Great job much appreciated, Superb product and fast production and delivery, the finished CDs looked fantastic and arrived right on schedule

Reply from Disc Makers2026-03-26

Thank you for taking the time to send us your feedback. We're thrilled to hear that you were pleased with production time and final product. We greatly appreciate your business and hope to work with you again soon!

Process seemed slow and inconvenient

Process seemed slow and inconvenient. Had issues with the self design of USB drives. When I contacted them they would hand me off to someone else. Purchased a duplicator but the copies even though giving me “green lights”do not play in several vehicle types if not all. Currently not sure what is the path forward. Disappointed. Troubleshooting.

Reply from Disc Makers2026-03-30

Thank you for taking the time to send us your feedback. We're sorry to hear about the difficulties with the Online Designer. I can see we're currently looking into the final product concerns. We'll follow up with you when we have more information.

Great customer service!

They answered my call as quickly as they could and gave me great suggestions and I got everything put together and sent in and got my CDs back and everything was seamless!

Reply from Disc Makers2026-03-30

Thank you for taking the time to send us your feedback. We're happy to hear that our assistance and suggestions helped! We're glad everything went smoothly with your CDs.

Great communication

Love the quick communication and appreciated the flag on the production side concerning the design submitted. The final product looks exactly how the client wanted it so much so that they wanted to place a larger order!

Reply from Disc Makers2026-03-30

We're glad you enjoyed your experience and appreciate your feedback! We're happy to hear that our communication and attention to detail resulted in a product that delighted your client.

OK but not great.

I’ve always given Disc Makers five stars on every project they’ve done for me—and they’ve handled 11 albums over the years. They’ve consistently been great to work with. This was my first USB project, though, and I do wish there had been a bit more guidance on the final product. I wasn’t aware that including videos would require formatting the USB as exFAT, which doesn’t play in all vehicle systems. As a result, some of my customers weren’t able to play the music in their cars. When I reached out, the explanation was that the format was necessary because of the videos, and there wasn’t much that could be done after the fact. I completely understand that—but I do wish I had known this upfront so I could have made a more informed decision. That said, I take some responsibility as well—maybe I should have asked more questions about USB formats. Still, I had hoped for a bit more guidance going into it. Overall, they were excellent from start to finish on the project aside from this issue, and I will absolutely continue working with them. To help my customers, I’m now producing a second USB myself on my own computer with just the music in FAT32 format so it will play in any vehicle and eliminate any issues.

Reply from Disc Makers2026-03-26

We appreciate your support over the years and the feedback on your recent USB project. We regret that the exFAT format caused compatibility issues and that we didn't provide enough guidance upfront. We'll review how we present this information to help customers make informed decisions. Thank you for bringing this to our attention. We're happy to hear that you're otherwise pleased with the overall experience.

User Friendly

So glad they kept my CD from years ago so I could get more! Had not expected to run out. It was so easy ordering online. They make it simple for customers. And my CDs are perfect.

Reply from Disc Makers2026-03-26

Thank you for taking the time to send us your feedback. We're thrilled to hear that you found the reorder process easy and you're pleased with the finished product.

First the price was good

First the price was good. (better than a couple years before). The finished product was excellent quality. The whole process went smoothly.

Reply from Disc Makers2026-03-12

We're happy to hear that you found our pricing favorable and the quality of the finished product to be excellent. We're so glad the whole process went smoothly for you.

I was told the CDs would ship between…

I was told the CDs would ship between 3/2-3/5, but they didn’t ship until 3/9 and they arrived after my album release party.

Reply from Disc Makers2026-03-12

Hi Joe, I'm sorry these didn't make it in time for your release show. It looks like you took advantage of our 'Economy' or 'Extended Turn' production schedule. This is approximately 10-15 business days at a significantly discounted rate. Please note that during high capacity times in our production department, orders can take longer to ship than the initially quoted ship date. Unlike our faster turn times, Extended Turn orders do not have a guaranteed delivery date. If there is a specific date or deadline for your order, we recommend upgrading to the Standard or Priority production time to ensure you receive your product when needed. You can always give us a call and let us know the date ahead of time, and we'll make sure we have it in your hands before that date. If you'd like to discuss this further please give us a call at 856-663-9030.

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