Diyprintstudio (diyprintstudio.com) has a 1.0 out of 5 rating on OK.one, based on 58 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Customers frequently expressed deep frustration because the items they purchased looked completely different and far cheaper than what was originally advertised online. Many people explained that the items they received did not match their expectations regarding quality and description. However, some people mentioned that their packages took an excessively long time to arrive or got lost completely during transit without proper updates. Consumers also noted that customer support was completely unhelpful and securing a fair monetary refund proved nearly impossible after experiencing these disappointing delivery and product issues.
Auto-generated from all reviews of this business. For reference only.Ordered on Aug.5th have not received my order number 722616 paid with card ending 4985.. contracted my card and I was charged. When will I receive the items I ordered. I hope this was not a scam, be aware people.
I already have a horrific review on here about this company. They are no longer operating under Diyprintstudio. They are back on Facebook and constantly pop up in any app I am in at the time. You can tell it is them by the exact look of their previous items for sale. Just a warning not to get trapped again in their fake company.
Do NOT order from this company. They sent a product with the completely wrong date. Said they would refund my money. Has kept telling me that. My bank is involved now... They are complete SCAM artists!!!!!!!!! Said they would refund my money in every single conversation..... Still have not seen a dime from them. And there products are completely shit!!!!!! BEWARE. . Do not be fooled!!!!!!!!
Don't do it, you'll never get your order or a refund.
The cute appearance of the gingerbread men on a cup of coffee appeared 3 dimensional. What arrived was a flat piece of plastic and cost over 45 dollars. I will gladly return this cheap plastic film for a refund. I told several people how cute it was and they all wanted to order one with family names. I’m glad I got to see this before they also ordered. Refund this, send me an address to return this stupid looking piece of plastic film.
I ordered a custom name nurse keychain and received what appears to be a paper photo of the item covered with a thick piece of acrylic. I tried to get a refund and they want to charge me $20 to ship the item back when they only paid $5.99 to ship it to me! I shouldn't have to pay anything to return the item. They will not issue a full refund! They only offer a 15% partial refund or a replacement item from their website or a 20% discount coupon towards a future purchase. (I would NEVER order from this place again!) It's unfortunate I was unable to download photos of what was advertised vs. what was received. Pretty pathetic! Rating is actually 0.
I placed an order for 2 items in May. It is now August and I still haven’t gotten what I ordered. I have asked for a refund four times now and haven’t gotten that either. They continually tell me they will reship the orders. I did received somebody else’s order and contacted them. Then I received one of my two orders with an incorrect date on it. I contacted them again and of course they will re-ship the corrected item. They have placed the blame on the USPS and the shipping company they use. Neither of these companies made the incorrect item. Judging by the order belonging to somebody else that I did received. The items ordered are nothing like the items shown online. You order something that you expect to be a 3D item and it is a flat piece of acrylic with a picture of what you wanted on it. Giving them a one star is being overly generous.
How would I rate my experience?? HORRIBLE SERVICE never delivered waiting nearly one month for a stupid Keychain. Dont order from these people. Now I'm out 35.00 for it. Tracking this so-called package from China ? Had no idea this is where it was coming from. We have personalized Keychains in America why would I buy it from another country!
I purchased the together forever hearts and it is a big disappointment. What I received is a 2D flat print that I could have done at home. I’m left with a peice of trash. DO NOT PURCHASE ANYTHING GROM TJIS COMPANY. Complete waste of money.
Do not get involved with DIY PRINT STUDIO. Placed an order June 16th and as of August 7th have received nothing or credit back. Get no response from Customer Service!
I purchased a 4th of July T-shirt,which came way after the 4th. The T-shirt had 3 hearts in red,white and blue. The hearts were for children, grandchildren and great grandchildren. The names were spelled wrong,the lettering were mismatched some lettering was fancy fonts and some were normal script. My son Robert IV was spelled wrong. Rebert,but the r next to the t was a big cursive r,which overpowered the t! IV the I was a f or a t it had a line across the I. My son name Jacobey was spelled wrong. Instead of e,they put a big cursive s! I wouldn't recommend this company to anyone! If,you come across diyprintstudio run as fast as you can! They are scammers! I paid $42 for the T-shirt they add on insurance that you can't take off. I've sent them over 5 pictures of the wrong spelling and they keep telling me the spelling is right and asking for more pictures. You can only contact them through email, there's no number or address. They offered me a 15% refund off of $42! No, I want my $42 back. They also offered me a $40 voucher to spend with the company. No, I don't want to do business with this company you all are a fraud!!! I'm filing a claim with the BBB. They should be shut down!!
I placed my order and it was confirmed on June 18 2026! It is August 3 now and I still have not received my order! These were items that I was purchasing for gifts for July 4. IF I ever get my order from them, I will never order from them again.
I ordered something for my husband fir our 40th Anniversary and it was sent to Shakopee Mn. And I got 4 army plaques instead. The thing I got was from a warehouse in Chicago Illinois. I don't know how to get my items.
I ordered the 4x4 double hearts with names inscribed as a gift for my husband for our 5th anniversary. It looks SO beautiful in the ad! Looks like it's 3D with graceful curves... Very elegant and romantic. The part at the top that looks like its a curve reflecting the light is still just flat, cheap, low quality, thin plastic that is a little bit opaque so it might vaguely give off the impression that it's curved. I was so excited to open it... I wish I had opened it alone because it was so cheap and cheesy that it made me cry. I never would have let him see it if I had opened it first. I have asked to return it. I guess we will see if they actually work with me. Stupidest $30 I ever spent! Stay FAR away from this company!!!
Giving this company a one star rating is too high. I ordered a plaque on July 4, 2026, checked & double checked the names & date & paid $44.00. I received it yesterday July 28, 2026. The names inscribed on it are correct but the date is WRONG! I emailed you & have not gotten a reply. I expect a corrected replacement or a total refund. I'm very sorry I ordered from you.
I would give them negative ten, giving this company a one is too generous. I ordered a double heart, made sure address and everything was correct. Says delivered to city and state no address, given to owner (who wasn't me And not my address). The tracking number shows the wrong item and partial address. I have been fighting back in fourth for over a month to get a refund! STAY AWAY from this Company.
I would have given 0 stars if that was an option. I ordered a graduation gift the beginning of June and have not received it. Communication is very slow and unhelpful. The first notice was that I had moved without a forwarding address, which is incorrect. Then they keep asking me to verify my address, how many times does that have to be done before anything happens. Please don't waste your time or money on this company.
I have ordered stuff that has not come, but yet they’ll say how did we do with your order. I ordered a couple of shirts when they did arrive many weeks later from London I was extremely disappointed in the quality of the shirts and the color. Talking to them about refunding my money they offered me three dollars and then they added it up to 10 and that’s it. I have not heard back from them. I still have at least two other items that I am waiting for that. I’ve ordered for anniversary gifts and they have not come. Obviously this is not a good company to order from very poor customer service and they do not stand behind their products. Very unfortunate. I feel that it should be mandatory that they tell you in their advertising where the product is being shipped from and if you had to return it that you have to pay shipping to another foreign country. I know for myself I would not be ordering anything. This is BS. I finally received one of the other two items I was waiting for and needless to say I’m not surprised that I was extremely disappointed. I ordered the two hearts with our names on them for my husband and I first year anniversary and needless to say it is so cheaply made with a piece of dull plastic over it nothing like the picture shows. Very, very misleading. I would not recommend this company to anybody even though their pictures show good products. They are not when you get them.
DO NOT ODER FROM THIS COMPANY. I wish I had looked then up before ordering!! I'd give them a zero if I could. Personalized order took over 2 weeks to be shipped. Another 2 weeks to supposedly be delivered. Ordered on May 30...on its way on June 11 and by June 27th still not here. After contacting them and checking tracking by some no name company...took another week to advise me that it was delivered in or on mailbox at 2p on the 27th. Neglected until July 24 to tell me that USPS was the delivery with a different tracking number. Well cameras on house told me that delivery was NEVER made.....plus product too big to fit in mailbox. Always order with credit card and get your money back!!!! For a stinking $40 they could haver remade and resent.
Cheap small piece of plastic. Ordered 6in. Received piece barely 2in. Do Not recommend
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