doctorSIM (doctorsim.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very quick response from Barbara. Helped with my issue faster than expected
Thank you very much for your generous rating. We're really happy to know we did a good job. Thanks for your support! Sofia.
Very bad i make a top up from them my family do not recive it back home and I want a refund of it as soon as possible.
Hello Ahmad, I understand that this situation may have been frustrating for you, and I apologize for the inconvenience. After reviewing your case, we have confirmed that your top-up was delivered correctly. To ensure your satisfaction, one of our agents will contact you. We want to offer you the best possible service because your trust is very valuable to us. I’m here to help you 💙. Best regards, Celeste.
They're easygoing and fast
Thank you, We're so glad you found our service useful! We're here for anything you might need. Thanks for choosing us! Sofia.
Thank you for choosing us and for your valuable feedback! You’re a star! Best regards, Celeste.
Order id- 7653123. Didn't process ny order neither did they refund even after deducting the amount of 250usdt. Is a scam as support bots just keep repeating the same. Pathetic and unprofessional.
Hi Anit, We sincerely apologize for the inconvenience. We have reviewed your case and confirmed that your order was put on hold because we needed additional information to process it correctly. We understand the inconvenience this situation may have caused you and we apologize for it. One of our agents will contact you as soon as possible to assist you and offer a solution. Thank you for your patience and understanding. Best regards, Celeste 💙
the Service was Excellent! When I tried to Unlock my IPhone 8 it worked! I would recommend this website
Many many thanks for taking a few minutes to share this review, Khaled. It’s so important to us! If you need anything, you know where to find us. Take care!
Some times have daley but is all good. And they always reply to my message..
Thanks for your review, Marco! We're proud to know that we met your expectations. Have a fantastic week!
This could help many people struggling on how to top up thier sim...
Hello, Samuel! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
Hello Rachid, We are very sorry that you have not yet received your top-up and we understand the concern this situation may cause. We would like to review your case in detail to identify what has happened and offer you a solution as soon as possible. To do this, please contact us via email at [email protected], providing the details of your order. Our team will investigate the matter and provide you with a full explanation of the status of your top-up, as well as information on any possible delays that may have occurred. We are here to help you and resolve this situation as quickly as possible. Kind regards, Sofia.
Great experience I sent recharge to telcel mexico
Hello, Jody! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Best regards, Celeste.
I've been using Doctorsim dor some time now and I'm loving their service and fast response. It's really an easy and fast way of recharging my airtime. Good job Miss Barbara.
Hello, Lemuel! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
Very promt reply for any issue......had good experience about this.....keep it up team doctorsim.com 👍👍👍👍
Thanks for your review! We're proud to know that we met your expectations. Have a fantastic week!
Thank you very much for your generous rating, Florin. We're really happy to know we did a good job. Thanks for your support!
It’s good been using it for years perfect
Hello! It's so good to hear from you. There is no better compliment than knowing you've been trusting us with your mobile needs for all these years. It truly motivates us to keep everything running perfectly every time you visit us. Thanks for sticking with us! Best regards, Sergio
Ciao! Grazie per il tuo feedback. Non esitare a contattarci se hai suggerimenti! Cordiali saluti, Adrian
Tried to buy a prepaid package for my Colombian Simcard. They said that they needed to verify my creditcard, but their verification process didn't work. So now I paid full price and got nothing - IT'S A FRUAD
Hello We are pleased to inform you that your Colombian SIM card top-up has been successfully processed and delivered. One of our agents has reached out to you to ensure your balance is active and everything is in order. We apologize for the delay and appreciate your patience while we secured your transaction. Best regards, Laura
That's great, Sihori! Thank you so much for sharing your opinion with us and other users. We're so pleased to have been a part of your positive experience! Best regards, Celeste.
Thank you, Zaini. We're so glad you found our service useful! We're here for anything you might need. Thanks for choosing us! Best regards Celeste.
Thanks for your review, Mursal! We're proud to know that we met your expectations. Have a fantastic week!
Hello, Sasch! Thank you so much for your kind review. We're delighted to know that you enjoyed our service. We're here for any questions or assistance you might need. Have a wonderful day!
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