Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Written by the business, not verified by us.Dormeo USA (dormeousa.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-25.
Reviewers had a great experience with this company. Customers frequently share that the mattress toppers provide incredible comfort, helping them fall asleep faster and wake up feeling refreshed without persistent aches. People also mention that ordering is simple, shipping is remarkably fast, and the overall purchase process runs smoothly from start to finish. Some reviewers were not happy with the product performance, pointing out that certain toppers felt excessively firm and failed to relieve specific joint or back pain. A few consumers additionally noted frustrations with shipping delays or experienced issues with secondary items like pillows not meeting their expectations.
Auto-generated from all reviews of this business. For reference only.Fantastic topper. Ordered for my mother for Mothers Day and it has been amazing. She is also recovering from a catastrophic injury and this very soft buoyant topper has made a world of difference for her comfort level.
We're glad our topper has helped your mother get some comfort while she recovers.
Didn’t let me know that the pillows that I ordered wasn’ in stock until two weeks later.I still haven’t received them.
We're sorry to hear about this inconvenience. I can see you are working with our Customer Care team at the moment, who are doing their best to get this pillow to you as soon as possible. We understand the importance of a great nights sleep.
We ordered one with the hope that it would not be a scam...well we have 2 now and loving every minute on it....try it you will see....good night
Thank you for your review. All the best for many more nights of great sleep.
Absolutely love the mattress topper! Made a huge difference in our sleep. I don’t think my husband and I toss and turn hardly at all anymore.
Thank you for your review. All the best for many more nights of great sleep.
Love this topper. Pricey but worth it. Shipping was fast and came in perfect condition. Thanks Dormeo!
We're glad you're enjoying our topper. We offer a range of finance options if you prefer to split the payments over time.
It is a very beautiful piece of work! Doing everything and more of it's expected duty. Thank you Dormeo! I completely LOVE IT🥰
Thank you for your feedback.
I bought that for my husband and he loves it. He really likes the fact that he don't sweat anymore in the evening and he says is very comfortable.
Thank you for your feedback. Our Octaspring cooling technology is great for keeping you cool and comfortable all night.
Once we made the necessary changes to our system and we installed the topper, we were very pleased with the results.
Thank you for your feedback, we're glad you're enjoying your new topper.
Because I received it in a timely manner and it has helped me and my husband and I have back problems. Much cheaper than a new mattress.
Thank you for your review. All the best for many more nights of great sleep.
product was delivered on time. we have had the best night sleep. no back aches. sound sleep. we have an old worn-out mattress and it is true that the DORMEO mattress cover makes us feel like we are on a new mattress. NO JOKE!
Thank you for your feedback.
It is comfortable but it keeps sliding off the matteress. So I fix the straps at the corners, but it does it again and again. I wake in the morning and 1/4 of it is off the bed. I have had this for a few weeks now and my patience is running thin and I had high hopes with this matteress topper.
We're sorry to hear about this difficulty keeping the topper in place. Please ensure that your fitted sheet is placed over the topper and the mattress together, and that it is rated for the correct thickness, as this will help keep the topper in place.
I have wanted to try this product for years. And it has met my expectations. I do not feel as stiff in the morning when I wake up.
We're glad to hear you're experiencing the benefits of our topper already.
Love ours. I can finally sleep.
Thank you for your review.
This is my third Dormeo. I LOVE it!
Thank you for trusting Dormeo with your sleep, we understand how important it is.
The comfort level is so high. I sleep like a baby every night. The pillow, even though it’s pricey, I love it.
Thank you for your review.
never received the order it did not come via fedx, they said they delivered it but it came to our address. happy hell no $421.00 for not a thing.
We're sorry to hear of any issues with your delivery. We recommend contacting FedEx directly with your order tracking number so that they can look into this further. Please don't hesitate to contact our Customer Care team for any assistance with accessing this information to provide to FedEx.
Your video said the mattress pad would arrive in a duffle bag. It did not. It didn't feel like it improved my old mattress. I would like to return it. Thank you
I apologize for any confusion, we have made some adjustments to our packaging recently that include removing the duffle bag. Rest assured, this bag was only to prevent damage during shipping which we have addressed through other changes, and would be disposed after opening the topper anyway. We're sorry to hear our topper hasn't improved your sleep. We recommend trying for at least 30 days to give the topper time to adapt to you and provide the best support and comfort. If you're still not satisfied after 30 days, we recommend reaching out to our Customer Care team at [email protected]
We really love our new topper! I was only sleeping a few hours on our mattress but now with the topper, I have been sleeping more every nite! I really appreciate the fact that you allow us to make payments as we are seniors living on a fixed income!
We're glad we were able to help you get a great nights sleep.
Quality item. This is the 2nd topper we have ordered. The other one is around 5 years old. We felt we needed a new one. Very easy to use website. Item arrived in timely manner.
Thank you for your feedback, we're glad you're enjoying the cradling comfort and support of our Premium Mattress Topper.
Very, very comfortable topper!
Thank you for your review. All the best for many more nights of great sleep.
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