Dragon Hawk was founded in 2001 with the aim of enriching the tattoo market with tools that simplify the art of tattooing.Dragon Hawk creates equipment suitable for beginner and professional tattoo artists. With people in mind, Dragon Hawk tries to provide an array of products made specifically for tattooing purposes. We are a team of tattoo enthusiasts who share a love for this art and are deeply rooted in the art of tattooing culture.In 2006, we quickly established ourselves as one of the market leaders for innovative, high-quality tattoo equipment according to the highest quality and medical standards.
Written by the business, not verified by us.Dragonhawkofficial (dragonhawkofficial.com) has a 4.3 out of 5 rating on OK.one, based on 130 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality, affordability, and incredible precision of the professional tattoo machines and cartridge needles. Consumers also highlight the responsive customer support team, mentioning that ordering items online is exceptionally simple, smooth, and straightforward. Buyers note that shipments arrive securely packed with trackable shipping details. However, some customers also noted significant issues with unexpected delivery delays, long waiting times, and receiving incomplete orders missing several items. A few reviewers experienced frustrating problems with inaccurate tracking numbers, unhelpful responses, and difficulties getting timely assistance when things went wrong.
Auto-generated from all reviews of this business. For reference only.That’s really bad i wait like 2 week for my package i buy like 400$ of things now i open the package and i buy nothing of that…i miss like 6-8 things on an order of 8 product!!
Dear customer, We sincerely apologize for the delay and appreciate your understanding. We have just returned from the Labor Day holiday and are currently processing your request. Could you please offer us your order number?We will check for you
Great website, stunning product. Overall 10/10
Always easy to navigate and purchase. Shopping can someone be a tad slow, but it is coming from China.
They told me 7 days be delivered i paid for fast delivery and yet im on week 2 with out my tattoo gun im pissed!!!
Dear customer, We sincerely apologize for the delay and appreciate your understanding. Could you please offer us your order number?We will check for you
Upon trying to return the machine while having the warranty on it, they asked me to commit fraud by lying to customs that the package is worth $20 rather than $300. I told them I could not do that as that's breaking the law and I could face some serious fines or trouble. They proceeded to say they do all the time themselves so it was fine. No, I don't think commiting fraud against the government is fine. *Edit* "If the parcel is returned with the original declared value, there may be customs duties, taxes, or handling fees involved during the return process." Look at them still asking for me to break the law. Absurd. If you have another solution I'd like to hear it because the batteries aren't working and I purchased the warranty.
Dear customer, We are sorry to hear about your experience with the return process, and we sincerely apologize for the inconvenience caused. We would like to proactively discuss the return situation with you and see how we can provide a more convenient solution. Please kindly contact us or reply to us directly so that we can communicate further and help resolve this matter as smoothly as possible. We look forward to hearing from you and working with you toward a satisfactory solution. Best regards,
A colleague of mine ordered from this site 3 months ago, and has yet to receive his order or tracking information. They took the money real quick but no updates and no machine. I was going to recommend ordering from this site after he received his order because the prices were affordable but now it's a big thumbs down and I will let all my tattoo artists and local businesses know not to order from here...VERY UNPROFESSIONAL and VERY DISAPPOINTING!!!!!
Dear customer, We sincerely apologize for this siatuation and any inconvenience caused by this, Could you please offer us your order number?We will chck and assist this problem asap.
Scam website! Placed an order and never received a confirmation email or tracking number! Contacted them through email and they have no record of the sale! Bank took the money out weeks ago and it has their name on it!
Dear customer, We sincerely apologize for this siatuation and any inconvenience caused by this, Could you please offer us your order number?We will chck and assist this problem asap.
The Dragonhawk machines are versatile for both beginners and the experienced.
Really good quality tattoo guns bought both my tattoo guns from dragonhawk wouldnt buy from anywhere else.
I have ordered twice now from the Dragenhawk official website. It takes some time to arrive, but the packages are well-packaged, with no damage, and the shipment is trackable. Once I need new supplies, I will defenitely order again.
good pen guns and cartridges never went wrong with the company,orders always on time and good tips
I ordered a product from this website exactly two months ago, but unfortunately I still have not received it. The company keeps directing me to the shipping carrier, but despite providing all the required information, the carrier has not delivered my order. I have been dealing with this issue every day for the past two months with no resolution. Think twice before ordering from this website.
Dear customer, We are very sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this delay has caused. Please send us your order number and any relevant shipping details, and we will look into your case as soon as possible. We understand how upsetting it is to deal with this for such a long time without a resolution. Once we receive your information, we will review the situation carefully and do our best to assist you in resolving it as quickly as possible. Best regards,
Picked up a Mast Fold 2 after using a wired machine and I absolutely LOVE it. My wired machine was significantly more money but now the fold 2 is my go to, every day machine. Id love some more colours and designs like leopard print, or glitter. Id buy them all!!
I am very satisfied with the machine, so I bought another one.
Amazing products and very informative/user friendly (both Dragonhawkofficial and all the tattoo gadgets) received my order super quickly, and the points/rewards system is worth it!
The best shop fore tattoo equipment! Our favorite place.
All the products I bought are of pure quality. I bought mast fold 2 pro, cartridge needles etc. The seller also answers on WhatsApp if you have any questions. Thank you very much 🙏🏻
Have bought two machines from dragonhawk. Their service is amazing, arrived in New Zealand super fast and the machines are awesome. I am only new at this but so far I am Super happy with the purchases, customer service, speedy delivery and awesomely reasonable cost of the machines.
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