Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
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Is dresslily legit?
dresslily (dresslily.com) has a 3.1 out of 5 rating on OK.one, based on 885 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
I had a wonderful experience communicating with Dress Lily's customer service team.
The Feather Print Flounce Overlay Cinched Halter Tankini Swimsuit is beautiful in person and good quality. If you follow the size chart it will fit great! Don't concern yourself with the fact that you will have to size up!
I also adore the Geometric Print Open Front Long Cardigan I purchased. It is true to size and fits wonderfully! It is absolutely beautiful and I get compliments on it every time I wear it.
I also really love the Color Block Stripe Fringed Sweater Cape I got. It is great quality, very nice and thick and soft. Perfect fall colors and I love wearing it!
Thank you for beautiful and affordable clothes!
I want to spend hours and hours on this site. I have loved everything I've ordered. Take care to check the size charts on the dresses because they don't all fit the same. Their customer service is wonderful and everything arrives on time and in perfect condition.
I have purchased many items from Dresslilly and have been pleased beyond words with not only the quality of the merchandise but the pricing as well. I purchased a Smart Key Finder that I actually put on my dog in case she runs away I can GPS track her. I had purchased one somewhere else but found this one on Dresslilly for a fraction of the cost
Shipping LIES! I’m used to ordering items from wish or other sites that do take forever to arrive, BUT those sites do not lie and list how long it takes. THIS SITE FLAT OUT LIES ABOUT SHIP TIMES. I saved up a little for a cute dress for Christmas, paid extra for faster shipping and it should have arrived several days before. Well it’s Christmas and it hasn’t arrived, so now I had to cancel a photoshoot and had to rewear the same old shirt for Christmas with the family. I’m not mad about long ship times, just the dishonesty about the long ship times. That should NOT be allowed.
Reply from dresslily2019-12-26
Dear Kara,
We are sorry to hear that you haven't received your order yet.
dresslily items have varying processing times based on their warehouse location and stock availability.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Please check your account and reply to the message we have sent to you regarding your particular case.
We look forward to your reply,
Dresslily Customer Support Team
Do not waste your money on better Shipping it does not exist.
I have bought items from this company before. Everything i received was fine as far as quality was expected. It did take some time to get to me which was fine since i always got the cheapest Shipping.
This message is to inform those who shop for special occasions. WARNING: do not bother paying the extra in shipping. They say 3-7 business for expedited shipping. THIS IS A LIE! Do not waste your money. Just order a couple months in advance to the date you need it. Otherwise you are bound to be disappointed. I ordered mine this time choosing the quicker shipping hoping to receive it in time for the holidays DEC. 13th. They held it for a week (handling time i was told was not part of the shipping) then when i called i was informed one of my items was out of stock. This was not mentioned on the site. At least with Amazon they tell you that. Which was another delay. Now when i get the item i will have holiday clothes i will not be able to wear until next year. Expedited shipping DOES NOT EXIST with this company. It is now Dec. 23rd and still i do not have it. 13 to the 23rd. That's 13 days and counting. Far cry from 3-7 days. So save yourself this hassle and order at least 2-3 months in advance that way you do not waste extra money or time. Very disappointing.
Reply from dresslily2019-12-24
Dear Heather,
We are sorry to hear that you haven't received your order yet.
We have checked that the latest tracking infomation and found it is still in transit normally.
Please check your account and reply to the message we have sent to you regarding your particular case.
We look forward to your reply,
Dresslily Customer Support Team
Anywhere else in the world 7 to 10 days shipping time means 7 to 10 days, not 24 days or more.
Horrible decision to order from this company. I wonder if this is a scam website. They won't cancel my order or refund my money. They have no answers for me except for they are sorry. Worst experience ever.
Update as of December 12th 2019
I may have been a little hasty here. Due to a previously bad experience with another company and the reviews I looked at I got panicked.
I placed my order over Thanksgiving weekend. At that time I did not know the order was coming from China. I badgered these poor people and they answered every one of my silly questions. By Monday my stuff had already made it through customs and was on its way to the United States. Based on the shipping I selected my package will be here in the time allotted once it reached the United States.
The company has been very apologetic and gracious with a credit and I am looking forward to receiving my two outfits so I can buy a lot more clothes.
Just know that these items are coming from China and getting stuff through customs is not always easy.
Reply from dresslily2019-12-05
Dear Brandy Stenberg
Thank you for your review.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out.
See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We look forward to your reply,
Dresslily Customer Support Team
So far, so good. I placed my order on 29/11/2019 and paid extra for quicker deliver. Originally, I was told tha expected delivery date would is 10/12/2019, I am now told by DHL it will be 05/12/2019!!
The only thing I was unaware of, which most probably is stated in the terms and conditions of the company, is that I have to pay additional import duty/tax to DHL before they deliver to me. I guess I should've looked into it further, but still, not a problem.
I will update this review once/if I receive my package.
I love the selections provided on dresslily. One thing I recommend is to pay for express shipping as the free shipping can take over 20 days. Anytime I had an issue their support team was quick to respond and help. Overall great selection and great service!:)
This was my first time ordering with dresslily and the experience was great! I had zero issues with my order, it arrived right on time. I can't wait to place another order!
Order No - L1911201144128577
I read a few reviews and thought "This might be 50/50 but the price is cheap so have a go". So far this has proven wrong. I paid for 5-10 day delivery and now 8 days in, the item had not even been processed. I fully expect the answer to be " This Item has been in demand more than expected" but Dresslily do not communicate at all - they email that you paid and thank you, but nothing about expected delivery. I will update this as needed but so far..... it hurts to say because their designs are great = AVOID
Update - So as expected the "Item sold more than expected an is out of stock". Then a generic reply (after writing a review) about options of exchanging the item for an equivalent or having the credit back on the account (not money back). Stock takes 7-15 days to resupply (usually).
I will give them the benefit of the doubt and wait for stock. I have a horrible feeling there was never any real items and this could be a way to get free revenue but I will find that out in a week or so.
Update 1.2
A small update this time, Dresslily has issued for postage. This does not mean they have actually posted anything. This was 3 days ago and the tracking ID shows that the courier still has not even received the item yet. Part of me feel like this is more stall tactics but once again I am willing to give the benefit of doubt. We are now far outside the delivery date I paid for - they have refunded the extra money I paid for fast shipping but will I see this item before Christmas?, Does it even exist? - I am waiting with baited breath.
Reply from dresslily2019-11-27
Dear Mike Knight,
Thank you for your review.
We're sorry that stock and availability shown on this site are for your reference only.
We always aim to offer our customers the best solutions to their issues in line with our policies.
Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We are always happy to assist you,
Dresslily Customer Support Team
Dresslily has an amazing selection of quality clothing at insanely discounted prices! I noticed that they always stay on top of the latest trends, and sell clothes that fit the season. Dresslily has a wide variety of sizes, so you can always find something super cute that is a perfect fit.
I have ordered quite a bit from Dresslily and the orders have always come to me fast, and I always get exactly what I see in the picture, so they stay true to what they advertise.
The customer service team is always quick to help you, should you have a issue. If something isn't right, they make it right for you anyway they can, and the representatives are super nice and understanding.
I absolutely love shopping this site, I recommend it to all ladies looking for cute, trendy clothing at a great price..without worries of not getting what you paid for.
Definitely 10/10, two thumbs up, and to be honest, I CAN'T WAIT TO PLACE MY NEXT ORDER!
Thank you Dresslily! You have done a amazing job with your clothes, company, and customer service
I have been very impressed with my experiences ordering from Dresslily.com. Their clothing designs are cute and clever, yet practical and comfortable. They also have a wide variety of very attractive designs for plus-sized women. Their ordering process is quite easy, and all of their shipments have arrived in a timely fashion. Also, a bonus, their clothes don't arrive smelling of cigarette smoke - a problem I've had with other international online boutiques.
I am a breast cancer survivor who had a left mastectomy and declined breast reconstruction. Dresslily.com has a substantial collection of cowl-necked and asymmetrical tops that look great on half-flat women like me who don't want to wear a breast prosthesis. If they decided to offer a line specifically tailored to mastectomy survivors, I would recommend a few more sweaters and tops with interesting activity on the right side of the chest, or make their existing asymmetrical necklines for both right and left mastectomies. (Lucky for me, they have many shirts with buttons or layered detailing on the left side, which beautifully camouflage a left mastectomy without completely hiding my body's new shape!) I look forward to seeing what DL brings to their line next.
BHC 1907184 F6015 machine with beautiful design, from December 21 to December 26, the machine was installed and proficiently used, the machine used with good quality, engineer Allen was very enthusiastic, instructed the workers to use proficiently. machine. Sleek machine, high running speed, capable for efficient productivity. Thanks bodor and engineer Allen
Hanoi, Vietnam
No issues, i love the products, prices, and customer service. You always have something i am interested in buying. Good stuff! i would recommend Dresslily to my friends
I am very pleased with dresslily. My First order was to big, and when I email the support team they went above and beyond to correct this mishap; which led to me placing a new order. This order actually took 2 1/2 weeks for me to get and I was unable to track my package. Again the support team to the rescue. They found my package and helped me track it. This item fits great, and I am very happy with the quality. I will definitely be ordering more from dresslily
i honestly hated clothing cuz i did not find it interesting. but when i stumbled upon to dresslily. i found so many cool hoodies and all other stuff that i could never find in my country. but my wish was that you can make a custom hoodie like spreadshirt. but what dresslily is showing me is enough to interest me. *sorry if my sentences dont make any sense* :)
