Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
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Is Wondershare Dr.Fone legit?
Wondershare Dr.Fone (drfone.wondershare.com) has a 3.2 out of 5 rating on OK.one, based on 686 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
Auto-generated from all reviews of this business. For reference only.
easy to use and i was able to shift all my data from one device to another.
Reply from Wondershare Dr.Fone2026-09-21
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you so much from past 2days im trying to transfer from iphone to android but i cant able to do but this dr fone makes it possible
thank you so much to Dr fone. it is very helpful
Reply from Wondershare Dr.Fone2026-09-20
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible.
They could improve in some areas, but overall it is a good application.
Wondershare Dr.Fone is pretty complete overall, maybe they could improve some of the app's design, being more specific with instructions and covering all possible cases so users can troubleshoot on their own. But if you do run into a problem, they'll help you until you actually find a solution, and that's something I really appreciate.
Reply from Wondershare Dr.Fone2026-09-18
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I was stuck trying to get the FRP Unlock to work for my Moto G (2025). The Team at Dr Fone jump right on the case and got the job done within no time. I'm forever grateful to Wondershare and the team behind the scene.
Reply from Wondershare Dr.Fone2026-09-17
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Software was not able to do as advertized. Spent 3 days reading troubleshooting and talking with the chatbot which kept disconnecting.
Ended with 6 days of emails back and forth due to timezone differances where they offered 50% refund because i had an activated license. How do i purchase a subscribtion trough your software without activating it? Bogous, feels like you'll get scammed if the software doesn't do what you expect.
In said emails they also continiously ignored my 2 points. 1. i had already accomplished the task with another software i'd purchased. and 2. id like a refund. Those two points were only addressed when mentioned 3 times across 3 days of emails.
Terrible customer support experience, i will never come back to this company ever again.
Reply from Wondershare Dr.Fone2026-09-18
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
Please share your order number or purchase email through Trustpilot's information request, so our support team can check your case and help further.
It worked first time - to unlock an iphone that was stuck in recovery mode.
Reply from Wondershare Dr.Fone2026-09-16
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I'll begin with this. The Dr. Fone software does nothing that the free software I have doesn't do. It's expensive, and apparently, the product not doing as it's advertised isn't good enough for a refund. I wish I could give it negative stars. The screen unlock "feature" just does what iTunes or 3u Tools does, and those two are free. I can go on and on. I'm going to be waiting for a class action lawsuit to come around..,.. it won't be long
Reply from Wondershare Dr.Fone2026-09-15
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
Please share your order number or purchase email through Trustpilot's information request, so our support team can check your case and help further.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I FEEL SCAMMED
Be careful with the plans offered after downloading the trial or test version. I paid for a plan, but it did not allow recovery, even though it was the cheapest desktop version that the software itself recommended.
BE CAREFUL — I lost my money. I contacted the support team immediately and explained that I wanted to upgrade and pay the difference for the correct plan, but they told me they could not do it. The options they present are confusing, and the support team is unwilling to help you resolve the issue.
It is also false and misleading to advertise a money-back guarantee when, in practice, they do not honor it.
Reply from Wondershare Dr.Fone2026-09-15
We're sorry that Dr.Fone did not meet your expectations, especially regarding your subscription or billing concern.
We would like to check the subscription status, purchase channel, and billing details carefully to understand what happened.
Please share your order number or purchase email through Trustpilot's information request, so our support team can check your case and help further.
