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Hobbies & Crafts

Drwatchstrap

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227 reviews

4.7227 reviews
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About Drwatchstrap

Data updated
Website
drwatchstrap.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
138 reviews
Replies to negative
86% (12/14)
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About this business

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.

Written by the business, not verified by us.

Is Drwatchstrap legit?

Drwatchstrap (drwatchstrap.com) has a 4.7 out of 5 rating on OK.one, based on 227 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom watch straps, noting that the highly dedicated staff ensures every single measurement matches individual customer preferences perfectly. Consumers consistently emphasize that the customer support team remains exceptionally attentive throughout the entire ordering process, providing thorough communication, helpful design options, and practical installation tools with every single delivery. Some reviewers were not happy with specific aspects, mentioning unexpected sizing discrepancies, leather materials starting to degrade prematurely, or being completely unable to physically view the item prior to completing the purchase.

Auto-generated from all reviews of this business. For reference only.

What people say

I bought 4 straps from them for my…

I bought 4 straps from them for my Richard Mille , the quality is amazing you cant even tell the difference between it and the oem strap .. only problem is that when i bought a colored stitching strap the sewing was a bit crooked you can barely see it , other than that its perfect

Poorly made, unfair return policy

This is regarding an order from Oct 2022, as I was so frustrated that I ultimately stuck the strap in a drawer and forgot about it. The strap I ordered arrived poorly made, sewing was crooked and as such the strap had an odd curve to it. It looked cheap, not worth what I paid. The process to attempt a refund was frustrating, as the seller’s first response was to blame me. Then the only option given was either a $15 refund, or I’d have to pay $15-$25 to send the strap back to China. Which is ridiculous, the customer should never have to incur costs for returning a defective item. I gave up because I got frustrated and was spending too much time on the back and forth, but now thinking back I’m very angry that I was scammed. It is very risky to order from this seller, as the customer will be out money even with their “money back guarantee.”

Reply from Drwatchstrap2023-07-12

Hi, Sir. I wonder what is your order number? For any complaint you can contact [email protected]. This is aftersale email. Our boss will take care of you.

Very poor quality and overpriced

Cartier leather watch band cost $250 , received in June 2022, fell to pieces in February 2023. Overpriced and rubbish quality. It also took 2 months to make and deliver. Contacted them regarding poor quality, no reply. A complete rip off - look elsewhere. Update : After posting this review, I was finally contacted by Drwatchstrap and I quote “ if it has an issue after using it for 9 months, it is none of our responsibility” Says it all - do not use this company”

Reply from Drwatchstrap2023-03-03

I am sorry to hear that the watch band is broken after 9 months. It is very hard to tell from the picture you sent. Some watch bands can be repaired after period of time. Please understand the watch band is consumable product. It is all depend how you wear it and how you take care of it. If you are prone to sweating, the life of the strap will be correspondingly reduced. We would be happy to offer a new one for you at half of the retail price. Please feel free to contact us if you would like to take that offer. I am sorry again for any misunderstanding or inconvenience. Maria Drwatchstrap

Sub Par product. Don't Waste your Money

Watch Strap received is not as wide as original strap which allows the clasp to wiggle side ways and open. The pins that are provided are flimsy. Waste of Money

Reply from Drwatchstrap2023-01-09

Hi, Alfred, Every leather watch band is custom handmade, the lug size and length have to be accurate when we make it. Be sure to confirm the lug size for watch end, buckle end with us. 1mm different would make difference. If the watch band does not fit your watch, please contact us by email or Whatsapp. Ivy Drwatchstrap

I ordered 2 straps for my Cartier…

I ordered 2 straps for my Cartier Roadster . First one dark blue with textile and claps and cane ok . The jeweler told me was not leather , the second one I ordered on black color and came in a cheap leather imitation , not with upper textile like the first one . I wrote them and they asked me to send it back and pay the post office another 30 euros and wait 2-3 weeks… Paid almost $300 for a cheap fake leather , and they didn’t even felt to send me the correct one for free … P.S. I send them pictures as requested with the fake leather one they sent

Reply from Drwatchstrap2022-10-31

Hi, Johnny, Thank you for your review. You total ordered 2 straps from us for your Cartier Roadster watch. The first one you ordered it was dark blue nylon (kevlar). This is NOT leather, it is fabric material. The second one we shipped to you it was black calfskin, it is genuine calfskin and first layer. If you do not like calfskin, please return it back to us, we would be happy to exchange to black canvas for you. I am sorry for the mistake and inconvenience. Ivy Drwatchstrap

Watch band is really nice just in the wrong color

Watch band is really nice just in the wrong color. Ordered the light brown look and got the dark brown band. Nice band though.

Reply from Drwatchstrap2022-06-14

I am sorry for your bad experience, the color maybe differ from the computer, if you would like, we can send the color before we make the watch strap. Thanks for your busniess with us. Ivy Drwatchstrap

It’s not precision to my cartier

It’s not precision to my cartier. Not as good as the genuine one. For the price that almost same with genuine it’s not so good

Reply from Drwatchstrap2022-06-14

I am sorry for your bad experience, we already ship the replacement watch strap, the new one all fit good now.I am sorry for the inconvenience, thanks for your busniess with us. Ivy Drwatchstrap

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