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Animals & Pets

Dutch Vet

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264 reviews

4.7264 reviews
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About Dutch Vet

Data updated
Website
dutch.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
264 reviews
Replies to negative
69% (9/13)
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About this business

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Written by the business, not verified by us.

Is Dutch Vet legit?

Dutch Vet (dutch.com) has a 4.7 out of 5 rating on OK.one, based on 264 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 69% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the virtual vet care for being fast, incredibly convenient, and significantly less stressful for their anxious pets who dread traditional office visits. People note that the extremely knowledgeable and deeply caring staff provide thorough medical explanations, wonderful peace of mind, and excellent daily guidance right from home. However, some people mentioned recurring difficulties with prescription fulfillment, noting that getting medications shipped or transferred to outside pharmacies was frustratingly slow and complicated. Some reviewers were not happy with the elevated prices and a noticeable lack of transparency regarding costs within the online pharmacy system.

Auto-generated from all reviews of this business. For reference only.

What people say

Listened to the issues and addressed…

Listened to the issues and addressed the needs of my pet! Great service for pet owners, have and will continue to recommend Dutch to others!

Reply from Dutch Vet2026-08-19

We're so happy to hear that we were able to address your pet's needs effectively! It's wonderful that you've had such great service and we truly appreciate you recommending us to others.

Great resource ! The veterinarians are very kind and very well skilled

I use this for my doggo and my cats really convenient and caring and accommodating vet. Customer service response could be better

Reply from Dutch Vet2026-08-19

We're glad to hear our veterinary care is convenient and accommodating for your pets. We appreciate your feedback on customer service and are working to improve our response times.

Great experience!

The appointment was made quickly, the vet was very knowledgeable and helpful, and it was easy to use. More affordable than some on-site veterinarians.

Reply from Dutch Vet2026-08-19

We're so glad to hear that scheduling was quick and easy for you! It's wonderful to know that our vet was knowledgeable and helpful, and that you found our services to be affordable.

Dr.Barnes was genuinely caring!

Dr.Barnes was kind, friendly, and seem to genuinely care how our pups were doing. Trying to juggle 3 dogs, 2 of which are 100+ lbs, is no easy feat especially with myself being disabled and when one of those big boys does NOT do well in a car. This was a breath of fresh air! The service paid for itself in saving all that travel gas money alone.

Reply from Dutch Vet2026-08-19

We're so happy to hear that your experience was a breath of fresh air! It's wonderful that our service could make managing your three dogs, especially with the travel challenges, so much easier and more affordable. Thank you for sharing your positive feedback!

Not what I was hoping for

The Vet visit felt rushed, only 10minutes and had to talk fast to ask and have many questions answered. It seems they want to rush you through and get your prescription so they can grossly overcharge you in their pharmacy, while not being transparent about what’s being sold to you in the cart. You can’t open up the item and see photos about the prescriptions and it doesn’t tell you the quantity you are buying only “one month” or “six month” supply making you have to do the math on the dosage. Save your money, this isn’t a convenient service like I’d hoped. I thought I would receive a prescription and easily buy from another online pharmacy. Instead they funnel you to their pharmacy where they are not transparent and overcharge and then make it difficult to buy from anywhere else. You have to email them and wait a day for a response and then learn you have to jump through hoops to have it approved. Not worth the aggravation, and it’s a shame because I was hoping this would be a good alternative to ordinary vet visits.

Reply from Dutch Vet2026-08-19

We are so happy to hear that you had a positive experience with our service and found it to be a good value. Thank you for your kind words.

So glad to find this!

This is such an amazing option to schedule a vet appointment! The doctors are caring and supportive.

Reply from Dutch Vet2026-08-13

We're so happy to hear that you find scheduling an appointment with us to be an amazing option and that our doctors are caring and supportive! We appreciate your wonderful feedback.

Great for the low price

Great for the low price. Very competent vets. Great follow up from the vet following the appointment. All records are in 1 place and easy to view for each pet. If your pet has anxiety or aggression like a few of my rescues, this is a lifesaver. I no longer have to muzzle my dog, get someone to go to help and sit in a waiting room with a terrified dog. We simply show the vet pics and live stream of our dog from the convenience of our living room. I cant recommend this service enough.

Reply from Dutch Vet2026-08-13

We're so happy to hear that our service has been a lifesaver for your anxious or aggressive pets! It's wonderful that you no longer have to stress about vet visits and can connect with our competent vets from home.

Dutch saves my pet and me

Dutch saves my pet and me! It’s stressful to decide between an emergency visit and one that leaves my pet feeling crummy for a few days. With Dutch I always see a professional quickly and when it works for me, such as 9:50 pm recently.

Reply from Dutch Vet2026-08-13

We're so glad to hear that Dutch has been a lifesaver for you and your pet! We understand how stressful those emergency decisions can be, and it's wonderful to know we can provide quick, convenient professional care when you need it most.

Dutch will obstruct and rip you off if you dont pay their elevated prescription prices

I did the 10 min consult and got a prescription for my dog that was fine. they are very expensive on the medications so i placed the order with Chewy. Chewy sent the request for the prescription over electronically 2 times called 2 times nothing. They make money on the elevated prescription prices so they really dont want to allow another pharmacy to fulfil it. 2 hours of phone calls later i finally got them to send the prescription. they added i would have to do this for every occasion. not workable for me every time my dog need ssomehting

Reply from Dutch Vet2026-08-21

Thank you for sharing your experience. We've reached out to you here to get some more details so we can research your account and make sure you're taken care of. We look forward to connecting with you soon.