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Dutch Vet

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264 reviews

4.7264 reviews
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About Dutch Vet

Data updated
Website
dutch.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
264 reviews
Replies to negative
69% (9/13)
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About this business

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Written by the business, not verified by us.

Is Dutch Vet legit?

Dutch Vet (dutch.com) has a 4.7 out of 5 rating on OK.one, based on 264 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 69% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the virtual vet care for being fast, incredibly convenient, and significantly less stressful for their anxious pets who dread traditional office visits. People note that the extremely knowledgeable and deeply caring staff provide thorough medical explanations, wonderful peace of mind, and excellent daily guidance right from home. However, some people mentioned recurring difficulties with prescription fulfillment, noting that getting medications shipped or transferred to outside pharmacies was frustratingly slow and complicated. Some reviewers were not happy with the elevated prices and a noticeable lack of transparency regarding costs within the online pharmacy system.

Auto-generated from all reviews of this business. For reference only.

What people say

Thus was the best experience ever for me and my Pup Bambi!

This was the best experience for me and my baby Bambi our local vet was not able to see her until a week later and my poor pup couldn't wait she has a ear infection . Those are very painful and it was convenient because it was the comfort of home my dog stresses out in the vet office I am so grateful to the Dr who treated my Baby I recommend this program to everyone I know!Top notch!Dr Ahmed was amazing and asked all the right questions and understood Bambis needs!

Reply from Dutch Vet2026-08-31

Thank you for your wonderful review! We're glad to hear Bambi was able to get prompt and stress-free care. We hope she's feeling better!

Well rounded Top Notch Services

Caring, prompt availability, genuine concern and solutions for individual needs. I feel as though we're in great hands with Dutch and Dr Chestnut! I highly recommend their membership, advice and services! Thank you!

Reply from Dutch Vet2026-08-31

It's so wonderful to hear you feel supported and your pet is well taken care of. Thank you for your recommendation!

Wonderful vet

Wonderful vet, friendly and knowledgeable. Quick and to the point (we had no issues to discuss).

Reply from Dutch Vet2026-08-28

We're so happy to hear that you found our vet wonderful, friendly, and knowledgeable! We appreciate your positive feedback and are glad your visit was quick and to the point.

Dutch Vet Care is extremely… prompt, and responsive

Dutch Vet Care is extremely cost-effective and it’s wonderful that you can consult with a vet the very next day. That is not possible with my local vet.

Reply from Dutch Vet2026-08-31

Thank you for your review! We understand how important timely, affordable care is for your pet and are happy to be able to provide just that.

Not at all a convenient service.

If you think that your pet may need a medication, do not utilize Dutch vet services. My pet was seen on August 14 for a urinary tract infection and incontinence. The prescriptions were sent to the pharmacy where they said “processing” for several days. When they were finally sent the post office misplaced the package and it took several days for Dutch to address the issue, even after several emails and messages. They finally offered to resend the medication. It has now been at the pharmacy again“processing“ for three days. It’s now been 13 days and I still have no medication. The medication has not shipped and there’s no estimated delivery date. I attempted to get the medications from Chewy and Dutch rejected the request! This was before the medication was re-sent to the pharmacy! This is a failure on the part of this company. I’m not sure how you claim to provide veterinary services if you cannot provide medications in a timely fashion. The worst part is that our dog is 15 years old, she’s suffering from a very bad UTI, and we just lost our other 14 year-old dog two weeks ago so I’m very sensitive about my remaining dog baby. I’ve told Dutch this as well. They seemed to be apologetic and understanding, but they haven’t shown that in how they’ve taken care of me at all. I’m beyond upset, I still have no meds, and I promise I will never use Dutch again.

Reply from Dutch Vet2026-08-28

Thank you for taking the time to share this, and I'm so sorry for the stress you've been going through, especially with everything you and your dog are facing right now. We've reached out to you here to gather some additional details so we can look into exactly what happened with your prescription and get to the bottom of the delays. Once we have that information, we'll be able to review your case fully and follow up with you directly. We really appreciate your patience while we investigate, and we want to make this right.

Dutch has made vet appointments jump…

Dutch has made vet appointments jump into the 21st century. It’s made vet appointments easy and convenient. The meds are fairly priced and my dog loves being home during an appointment

Reply from Dutch Vet2026-08-28

Thank you for your review! We're so happy to hear Dutch has made vet appointments more convenient for you and more comfortable for your pup!

The priority should be getting…

The priority should be getting treatment and medication to animals as quickly as possible. Most people contact you because their animal is already sick, injured, hurting, or suffering, and they urgently need help. The prescription-transfer process is unnecessarily difficult, frustrating, and painfully slow. Pet owners should not have to fight through a broken process while their animals wait for medication. This needs to be addressed immediately and made faster, simpler, and more reliable. The current level of service is completely unacceptable.

Reply from Dutch Vet2026-08-31

Thank you for sharing your feedback on the transfer process. I completely understand wanting to get your pet’s treated as quickly as possible, and I'm sorry it’s been so frustrating. We're happy to transfer medication to a pharmacy of your choosing. Most human pharmacies don’t carry pet medication and can’t substitute a human-grade alternative without a prescription written specifically for it, so we recommend certain pharmacies that can fill the original prescriptions more reliably. If those don’t work, just let us know so we can adjust the treatment plan. I'll pass your feedback along. Our goal is always to make treating your pet as simple as possible, and your feedback will help us improve. Thank you again, and I hope your pet feels better soon.

Each experience has been terrible!!

Each experience has been terrible!! Sure getting a same day visit is great… Except that most visits require medication which takes over a week to get!! On top of that the medication prescribed through them that you must purchase for your pup to be well is 5 times the recommended price at an in person vet!! My dog has a recurring rash she gets seasonaly. I was told per the vet on Dutch she could prescribe me medication but by law only 2 weeks worth and I would have to be seen by an in person vet. Waited a week for the meds none showed after payment. I had to contact help to tell them my issue and was told I was refunded due to incorrect quantity. After that they sent me a new prescription costing $232… with 30$ shipping… for 14 pills?!! Don’t waste your time or money people!!

Reply from Dutch Vet2026-08-31

I’m sorry to hear about the string of issues with your dog’s prescription. That’s a frustrating experience and I appreciate you flagging it. To clarify, the new prescription costs $130 and we’ve already emailed you a promo code to cover rush shipping on it at no cost to you. If you’ve found this medication for less elsewhere, we’re happy to price match with a timestamped screenshot per our terms and conditions. You’re right that the two-weeks’ supply limit is required by law specific to the state you’re in and isn’t something Dutch decided. We hope your dog finds relief from her rash and allergies soon.

What a great company!

What a great company! I no longer have to wait a week or two to get my dog into a vet appointment. He is getting older and mobility is becoming an issue. I am able to refill his meds online and have them shipped and able to speak to a vet via Zoom. It works great for us!

Reply from Dutch Vet2026-08-28

Thank you for your review! We're so happy to hear that our services are working well for you and your dog.