Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users.Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.
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Is DVDFab legit?
DVDFab (dvdfab.cn) has a 4.2 out of 5 rating on OK.one, based on 315 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the software for its remarkable reliability, excellent conversion quality, and its ability to easily back up extensive physical media collections without hassle. People find the platform extremely practical for organizing movies digitally, noting that the interface successfully simplifies what could otherwise be a complicated technical process.
Some people were dissatisfied with customer support, mentioning unresponsive communication channels and difficulties obtaining refunds or resolving account authorization problems. A small group of reviewers also experienced frustrating technical hurdles, such as unexpected license renewal cost increases and recurring software error messages during use.
Auto-generated from all reviews of this business. For reference only.
I have been a customer of DVDFab for over 10 years. Their products are high quality and incredibly useful. Their DVD and video editing tools are fantastic. I appreciate that over these 10 years, they have continued to innovate and improve their products. Their software is updated constantly. High quality products, that I definitely recommend. To add "icing to the cake", their support is the BEST. They are very responsive, replying in less than 24 hours usually. Very friendly and always helpful. I am happy to recommend this company.
Very happy with customer service on answering nuanced questions
I am a long time customer of DVDFab and I have a life long contract on the "Blu-Ray Copy product". I ran into some questions about various functions and nuances that AI Chat box cannot fully appreciate. I am glad to have contacted an agent called Mona. She is patient with me and helped me a great deal. Very happy with Mona
The products are simply the best. I have been using them for over a year. I'm very satisfied. The staff is great. Communication is is very good. They make sure you are happy with your product.i highly recommend DvdFab. A well experience company.
I brought DVDfab and I've been using them for years a couple years ago I brought some software for around about 250 dollars worth the first time I brought the software I lost my account and couldn't get in so I had to -buy all my software again I found out in the last couple years that the software is a rip off waste of time I have tried to burn a couple of discs for home use and it just doesn't work every time I do it ? it says an error and it keeps on happening they promised their software works well But it doesn't work it's a rip off and I would not buy from them again and I wouldn't recommend them I'm going to stop buying all their software completely
Reply from DVDFab2026-04-24
Thank you for sharing your concerns. We sincerely apologize for any frustration you've experienced with our software.
First, regarding the account and license issue: If your license is still valid, you do not need to repurchase the software. You can continue using it in the latest version with your existing license. Please contact us via our official contact page:
👉 https://www.dvdfab.cn/contact.htm
When you reach out, kindly provide your proof of purchase (such as order receipt, transaction ID, or registered email address). We will help you locate your license and restore access to your account.
Second, concerning the burning errors you mentioned: We apologize that the software did not perform as expected. To help us identify and resolve the problem, please include the following details when you contact us:
Step-by-step description of what you did leading up to the error
Screenshots or exact error messages
Disc type, drive model, and any relevant system information
Our technical team will investigate the issue thoroughly and assist you in getting the software to work properly.
Once again, we regret that your experience has led you to feel the software is not worthwhile. We truly value your business over the years and want to make things right. Please give us the opportunity to help.
Thank you for your understanding.
DVD Fab 13 works well most of the time when creating movie Mp4s, I did notice that it works best when you only do one movie at one time and that you do not overload it with the other movie trailers and bonus tracks at the same time. But I am using a smaller capacity computer, so this could have some baring on this !
A way to capture, view, and saving your streams, without equal
I have been using DVDFab for several years. I have found the product to be an excellent means for me to capture steaming content from various providers I subscribe to, and store the content offline to view later. I enjoy the movie content is captured in Dolby, Atmos, with subtitles. The product has enabled me to view foreign language content, not readily available. On occasion, there will be an issue with download of a film or series. I am able to provide the information to technical support. who responds back giving me information to resolve the issue. DVDFab provides updates on a regular basis. I have purchased several licenses which allows for me to run DVDFab on several devices. I have found the product pricing to be a bargain for the value it provides to me. I recommend this product without hesitation.
Reply from DVDFab2026-04-10
Thank you for your wonderful review and support of DVDFab. We’re glad our product and technical support have met your needs and enhanced your streaming experience. Your recommendation means a lot to us!
DVDFab is an excellent program. Easy to use and has a wide variety of options. Regularly updated with new options and improvements. And customer service is always helpful to get you through any problems, situations or just to guide you through any of the options.
I couldn’t connect to my account due to cloudfare that blocked the process
The problem has been solved very quickly by a very competent and efficient staff
Thank you
Solid, supported software to backup your physical media
As a movie collector since the 90s, i have thousands of OOP DVDs, Bluray and 4Ks. I have been using DVD Fab for a long time to back up my collection onto a NAS. And lucky i have as already over 50 titles are not playable on my Oppo 203 due to disc rot. Its great peace of mind and allows me to have all the benefits of instant streaming of my collection via a NAS (using Plex / Emby) with the quality of physical media. Highly recommended.
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