A very good product and very good…
A very good product and very good solution to your needs and the best quality. 🙌👍👌😊💕❤️😍
About DVDFab
Data updated- Website
- dvdfab.cn
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 94 reviews
- Replies to negative
- 94% (45/48)
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About this business
Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users.Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.
Written by the business, not verified by us.Is DVDFab legit?
DVDFab (dvdfab.cn) has a 4.2 out of 5 rating on OK.one, based on 315 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the software for its remarkable reliability, excellent conversion quality, and its ability to easily back up extensive physical media collections without hassle. People find the platform extremely practical for organizing movies digitally, noting that the interface successfully simplifies what could otherwise be a complicated technical process. Some people were dissatisfied with customer support, mentioning unresponsive communication channels and difficulties obtaining refunds or resolving account authorization problems. A small group of reviewers also experienced frustrating technical hurdles, such as unexpected license renewal cost increases and recurring software error messages during use.
Auto-generated from all reviews of this business. For reference only.What people say
It's quick and easy
DV Back Up!
Its fun doing a DVD back and protect my original movies.
DVD FAb is an excellent product,I had…
DVD FAb is an excellent product,I had it for many years.The customer support is also very helpful,in no time they resolve the issue , overall that has been a great experience to own a DVD fab unit, thanks to Mona who did help me out few days ago.
Gold Standard for Physical Media Conversion
I've used it as my go to physical media digitalization program. Excellent and alway updating to take advantage of new graphics cards too.
Totaly unstable on a Mac
Totaly unstable on a Mac. Have no support at all.
Reply from DVDFab2026-07-09
We sincerely apologize for the stability issues and support difficulties you encountered on Mac. We deeply regret this situation. To better assist you, could you please provide more detailed information? This includes your macOS version, DVDFab version number, and the specific errors you encountered. We recommend contacting us through the following channels: Official Website: https://www.dvdfab.cn/contact.htm or Email: [email protected]. Your feedback is valuable and will be shared with our product team for future improvements. Please feel free to reach out if you need further assistance. We're here to help.
AMAZING customer service
I don’t think I’ve ever had customer service as good as with DVDFab. Since purchasing the license to their Blu-ray Creator, I experienced a number of technical issues – but the level of responsiveness, scrutiny and attention I received (from Mona, specifically) was unlike anything I could have possible anticipated. Over the course of literal weeks, she dove deep into my logs, reviewed every line across multiple efforts and offered multiple in-depth diagnoses until we landed on a solution. She was thorough, prompt and indefatigable – and ultimately successful in resolving an issue that, for quite a time, seemed un-resolvable. I am genuinely grateful – and truly gobsmacked at the level of attention I received. Thank you, Mona – and thank you, DVDFab!
For the most part, pretty good.
So, I've been using this for awhile now. For the most part it pretty awesome. There have been times where I've ruined a disc because the program hung. I recently put in a disc to clone for a backup I got an error where it said it was a new unrecognized Java and to give DVDFab 3 days to come out with the new Java patch. After 2 weeks i put the disc in again to try my back up. Got the same error. So, apparently they aren't to concerned on patching for new hava codes. They should just go ahead and remove that screen because it gives us false hope. As of today, same thing. And to think they had an update for DVDFab. Well here's to hoping they'll do a new Java patch soon. More and more are now coming up with the new java error. I have 3 now
Reply from DVDFab2026-07-20
I’m truly sorry to hear about your experience—this is not the quality or reliability we stand for. To properly investigate what went wrong (especially the drive lock‑up and failed burns), we need your program log files. The fastest and most accurate way to get them to us is: Please open the software, go to Menu → Feedback, and submit a report directly from there. This will automatically attach your system and log information, which is essential for our technical team to diagnose the issue on your specific drive/firmware setup. We take hardware/drive lock‑up issues very seriously and will prioritize your case. Please submit that in‑software report, and our engineers will get back to you with a real human response within 24 hours.
Licensing can get expensive but great product
I've used DVDFAB for sometime now and fid it very reliable and easy to use
Great DVD Ripper
Long time user and get frequent app upgrades with new features,
Excellent products
Excellent products. Excellent customer support. Highly recommend purchasing the offers. There are sample use for the product in some cases. You can't lose with DVD Fab.
Had this software from the early years…
Had this software from the early years -it's just got better and better!
Wonderful customer care.
I had a problem with my licenses in old Pc's. The DVDFab customer care resolved the problem in few hours. It's a wonderful service, thank you.
SO FAR I HAVE USED ALOT OF PROGRAMS TO…
SO FAR I HAVE USED ALOT OF PROGRAMS TO DOWN LOAD MOVIES TO MP4, BUT FAB13 OUT DOES EVERYON E I HAVE EVER BOUGHT IT IS FANTASTIC TO USE AND YOU CAN NOT BEAT IT, ITS GREAT FOR THIS 80 YEAR OLD PERSON WHO DOES NOT HAVE TOREAD A BUNCH OF INFO TO CONVERT DVD'S TO MP4.
I can't believe how easy it was!
I can't believe how easy it was to purchase, download, install, receive the registration and rip an encoded DVD! I've used many, many rippers and DVD copiers over the past 25 years, and this is by far the best product I've ever used! I look forward to a continued relationship with DVDFab. Great Work!
I have had them for a long time and it…
I have had them for a long time and it has always been excellent. The support is very prompt without waiting for days for a reply.
Really easy to use. Almost never have a problem.
Handles almost everything the first time. Very good fidelity to the original disc.
Easy to use and powerful
Easy to use and powerful, was able to create 3 Blu Rays on the first day.
Blu ray burner.
tip top. nice and straightforward to burn.
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