dwarvesshoes.com (dwarvesshoes.com) has a 4.4 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Lana Wentzell · 1 review · Experienced 2026-03-15 ·
★★★★★
I have purchased three pairs...so far
I have purchased three pairs of footwear from Dwarves Shoes...so far. I will certainly be buying more. They are well made, using thoughtful, quality resources and at very reasonable prices. I enjoy the comfort, creativity and variety that Dwarves Shoes provides. As well, their service is fantastic. They are responsive, efficient and friendly. The free shipping is also a much appreciated convenience. Mostly, I really love the shoes and so do my feet.
This is my second purchase from Dwarves. Again this was a first class experience. The quality and style were just as described. Their shoes are quite unique and beautifully made. One thing I would suggest - they use a size guide if you click on “what’s my size” and you measure your foot front to back to get an accurate sizing. This way both purchases have been perfect! Highly recommend!
Donna Gibbs Ritacco · 1 review · Experienced 2026-02-03 ·
★★★★★
I recently bought a pair of wingback…
I recently bought a pair of wingback shoes. I placed my order with ease and I waited about two weeks before they arrived. I didn’t mind the wait them at all. Keep in mind that they are handmade and excellent quality so the wait was worth it. The only thing I could say is when I was tracking my order it said it was on its way it showed it was in Shrewsbury England. I live in Shrewsbury, Massachusetts, USA. When I reached out to the company and was nervous that I was not going to receive my order, they reassured me that my order was being delivered to me in the USA. I received my order in a timely manner. I highly recommend this company and I will be ordering more shoes in the future.
Beautiful boots. Very soft and comfortable leather. I just loved both of my boots I got from Dwarves. Thank you.
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Pauline Wilson · 2 reviews · Experienced 2026-03-23 ·
★★★★★
Love my Dwarves shoes
Love my Dwarves shoes , I have a lot of trouble with my feet do to arthritis, this shoes are wide enough along with the support necessary. I already have purchased another pair waiting for them now.
I already wrote a review but I'll do it again if you want me to. I love Dwarves shoes - they are innovative and original, and thankfully go against the 'sophisticated' pointy-toed, spike-heeled trends. But I'm disappointed they assume we all have tiny feet. My latest pair was not offered in a size 9, and I had to cut the buckle off because it wouldn't even wrap around (didn't reach) to the top of my foot.
Reply from dwarvesshoes.com2026-03-23
Hi Megan,
Thank you so much for your kind words about our designs—we truly appreciate your support and are glad to hear you enjoy the style of our shoes.
We’re very sorry to hear about your experience with the fit, especially regarding the strap not accommodating a higher instep. We understand how frustrating it must have been to have to modify the shoes yourself.
Fit can vary depending on foot shape, and we recognize that this particular style may not be suitable for customers with higher insteps. Your feedback is extremely valuable, and we will certainly share it with our design team as we continue to improve both fit and adjustability.
If you’d like, please feel free to contact us directly—we’d be happy to see how we can assist you further.
Thank you again for your thoughtful feedback.
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Lucy · 7 reviews · Experienced 2026-01-03 ·
★★★★★
Love these awesome boots
As soon as I unveiled these carefully packaged treasures, I could sense the quality and care that they were made with. Cannot fault the materials and design, definitely artisan crafed with attention to detail. The leather is soft and supple and the soles are very flexible and comfortable. Sizing is perfect, if you follow their instructions and measure your feet!
Can't sing their praises enough, they are my new favourite boots...until the next pair of Dwarves I'm now tempted by. Very efficient order and despatch process. Highly recommend.
The shoes are genuinely what and how they are presented on the website. They are a true reflection of what is advertised. I am sold as a customer and look forward to more purchases.
EXCELLENT PRODUCT! It took a long time for me to get my shoes; and when I did, they felt wonderful on my feet except they were too short. I had to return them for a larger size, which are comfortable; but I have to wear 2 pair of socks to keep them from slipping up and down on my foot. Customer Service is EXCELLENT! Exchange of shoes was seamless. I will buy again and already refer friends.
I had a great experience shopping with Dwarves Shoes for 8 times
I had a great experience shopping with Dwarves Shoes. The ordering process was smooth, my package arrived.
The materials felt durable and well-made.
Overall, I'm very satisfied with my purchase, I would happily order from them again and recommend them to anyone looking for stylish, Well-made shoes
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Barbara Almstead · 1 review · Experienced 2026-01-04 ·
★★★★★
Returns are difficult
These shoes are well-made which caused concern at how low the price was. Of course they are made in China which you can see in a few of their pictures. BUT you better be absolutely sure you love your selected shoes and that they fit, because you may NOT be able to return them. I tried everything to return mine but got no response let alone a refund. Buyer beware!!!
Reply from dwarvesshoes.com2026-03-17
Hi Barbara,
Thank you for your feedback, and we’re very sorry to hear about your experience with the return process. We sincerely apologize for the frustration this has caused.
We have carefully checked our records and were unable to locate your return request, so it’s possible that there may have been an issue with the communication. We’re very sorry if your message did not reach us or was missed on our end.
Please rest assured that we do accept returns within our policy, and we would very much like to help resolve this for you. Kindly contact us again at [email protected] with your order details, and we will prioritize your case.
Thank you for bringing this to our attention—we are also reviewing our communication channels to prevent this from happening again.
Best
Dwarves
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Lawrence Cruz · 18 reviews · Experienced 2025-12-11 ·
★★★★★
Finding cute
Finding cute, durable, and affordable shoes for wide feet is a challenge. I adore the look and construction of these. I love them enough to buy another pair in a different color.
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Enda Wels · 1 review · Experienced 2026-01-14 ·
★★★★★
Beautiful and comfortable boots
Beautiful and comfortable boots.
I love them.
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Gina Adams · 2 reviews · Experienced 2026-01-05 ·
★★★★★
Love Dwarves Shoes
I am totally hooked on Dwarves Shoes! They are, by far, the best shoes/boots I've bought in many years and I am a footwear connoisseur. I have bought six pairs over the past three years and I love every one of them. They are very well made, exactly as described and I received them quite a bit earlier than expected. I definitely recommend Dwarves Shoes and will be buying more! Sandals are next!
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Carmen Salgad · 1 review · Experienced 2025-12-31 ·
★★★★★
I loved my boots
I loved my boots, they're very good quality and very comfortable. I'll definitely buy another pair.
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Rainmaker · 1 review · Experienced 2025-12-22 ·
★★★★★
The soles fell off after 5 wears!
Took forever to get the shoes, much much longer than advertised. Wore them 5 times and the soles of BOTH heels fell off. Dwarves was unresponsive even though I sent pics. Contacted multiple times and nothing. Crickets.
Reply from dwarvesshoes.com2025-12-30
Hi Rainmaker,
We are truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is certainly not the level of quality, delivery experience, or customer support we strive to provide.
Any report of soles detaching after limited wear is taken very seriously, and we understand how disappointing this must have been. We are also sorry to hear that your attempts to reach us did not receive a timely response.
We would appreciate the opportunity to look into this matter thoroughly and make it right. Please contact us directly at [email protected] with your order number and photos, or let us know the best way to reach you.
Thank you for sharing your feedback. It helps us identify areas where we need to improve, and we hope we can resolve this for you.
Best
Dwarves