DYU (dyucycle.com) has a 3.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 26% give 1 star; The business has replied to 24% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
I have now ordered three Stroll1s for the family and we are really happy with them. One of them had a faulty battery, but the customer service team helped us out with a new battery without any fuss. Great value for money!
My DYU bike is my new best friend for errands. Beats sitting in traffic any day. It's a complete home run from this company!
i ordered two electric bikes and i am very happy with them and also for what they cost.
We as a family now own 3 DYU bike and we live them all. All 3 of the bikes fit a specific need of the family. The are perfect for us.
Great bike and very Beautiful style. I’m very happy to buy it
Bought the T1 bike, amazing quality-price bike. I'm sure it will last for decades.
I ordered my bike around a year ago, everything went smoothly with acceptable delivery time. Didn't need the customer service so I can't say anything about that.
I bought mine T1 in June 2024, almost 18 months later, 2800km and nothing to complain about, under sun and rain, without any problems. Excellent product.
I recommend și trustly and best site for everything that has!
Great bike - so popular that I have had 2 stolen in Copenhagen in 1 year!!! Had both times the D3F
I recently tested the DYU Stroll1 e-bike and was truly impressed by its build quality, comfort, and range. It’s perfect for daily commutes and longer rides, with a modern design and smooth performance. The brand clearly pays attention to detail, and their customer support has been fast and professional. Definitely one of the best options in the compact e-bike category. Highly recommended! 🚴♂️⚡
Using the DYU website was very easy...in less than 10 minutes I placed my order and paid...today, after just one day, I already know that my delivery will arrive with DHL Express. So for me, everything is great...WELL DONE, DYU.
Great bikes, I've had my a5 for almost 6 months now (1200 km) and I have no complains at all. Reliable, efficient and very well priced. Also, when it came, one of the rubber buttons of the screen was missing and they replaced the whole block with cables and everything. I'm glad I purchased my bike from them and I'm considering a second one for my girlfriend.
This bike is a blast! Zipping around the neighborhood feels awesome. It was a total no-brainer purchase. So stoked I found DYU!
DYU bikes are the real deal! My commute is now a breeze, no more sweating. This thing is a total beast, highly recommend it, folks!
Thank you for your interest in DYU ebikes. We are committed to providing even better service to our customers.
Placed order on seat post and saddle for my DYU bicycle in Sep 2025 and have not received my order although the deliver lead time was stated to be 14 to 20 days Received good technical support to place order and even replies after my follow ups with the team but so long time has passed and still no hope for delivery, no tracking number etc. Would not suggest at all buying parts or accessories from DYU. One may even wonder why to buy bicycle if parts and accessories are not readily available.
Sorry, the shipping time will be longer because the parts need to be sourced from the factory. If you have any questions, please contact our customer service email: [email protected]
All good. I can't say any word but really good. Thank you.
Thank you for your interest in DYU ebikes. We are committed to providing even better service to our customers.
Really really bad service. i ordre new front and rear braks for my wifes Ebike. i ordre and pay, thy send it, but whit a completely worng name on the package.I don't know the name and you have to show ID to get your package delivered in Sweden. so now I have a package that I have paid for but can't get delivered, I have double checked if it is me who has written a wrong name. but it is not. DYU does not respond to emails or their chat online, really bad service if I could give 0 stars I would!.
We apologize for the poor shopping experience. We will definitely improve our work. If you have any questions, please contact our customer service email: [email protected]
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