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Written by the business, not verified by us.E-Rigging.com (e-rigging.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the materials and the remarkable variety of specialized hardware available for their various construction projects. Buyers frequently mention that the official website is exceptionally easy to navigate, making online ordering straightforward, efficient, and completely hassle-free. Some reviewers were not happy with shipping issues, noting occasional unexpected delays, backorders, or problems when paying extra fees for expedited delivery services. A few people also reported receiving incorrect item quantities, missing parts, or experiencing frustrating difficulties trying to track their missing orders when delivery problems occurred.
Auto-generated from all reviews of this business. For reference only.I very much like how well and easy it was to buy your product. Your website was very helpful and easy to purchase from , as for your product have not received yet to early when I use it l will let you know?
Thank you for your order and we look forward to your product feedback!
It is now October, 2025 and I have not received my funds from my returned items in FEBRUARY. I was not able to cancel the original order BEFORE it was shipped, even though I tried within 10 minutes of ordering it, because you have an Automated system which absolutely prevents that. So, i had to physically return it. Which I did ... BUT NO REFUND YET!!
We were made aware of the issue yesterday and immediately took action on the issue. Because we can no longer access the card on the order, we have issued a refund check to you. Please give us a call at 888-682-8186 if you should need further information.
Happy that you received your product quickly. Thank you for your business.
Good Products at a good price, I wish the website had an option to pick up at will call
Thank you for the kind review. We do allow Will Call at our NOLA warehouse but you are right about not being able to choose that option on the website. We can see about adding that feature in the near future. In the meantime please give us a call at 888-682-8186 and we will be happy to arrange that for you.
I order my stuff and it comes like it should. What more is there to say.
We are happy to hear that you are satisfied with your purchase
the representative (Megan) was very professional.
We appreciate the positive feedback!
Customer service is great with follow up and explanation.
Thank you for the great feedback! We appreciate it!
The eye bolts were exactly what I needed!
Glad that you are satisfied with your purchase!
I purchases to fit on gym equipment and it works great. It was the perfect size and can handle more weight than I could ever throw at it.
We are so glad that the products have worked well for you. Thank you so much for letting us know!
Website says there are 23 items in stock and discontinued but now they are out of stock and supposedly waiting for a restock.
Your order shipped the day after it was placed. We notified you of a delay due to having to move the product into a pick bin. We apologize for any misunderstanding. If additional information is needed, please contact us at 888-682-8186
I'm tired of doing business with the big "Jungle" company and would rather do business with local businesses. Product was exactly as described with nice video reviews of the product. Shipping was quick and was given updated notification on its journey. I'm looking forward to getting my new ropes onboard and enjoy and safe trip on the water.
Thank you so much for taking the time to let us know that you are happy with your purchase and experience. We truly appreciate your business
Ease of ordering. The product selection was laid out in a manner which made it very easy to find the correct solution and move on to finalize the order.
We are so glad that you had a good experience and appreciate your business and feedback.
The online ordering was very easy and finding the correct item was very easy. the shipping was recieved early
We are so glad that you had a good experience and appreciate your business and feedback.
Your product is exactly what I was looking for. Not just a nominal size, but the correct size I needed for my project. A top quality item at a very reasonable price.
We are so glad that we had just what you needed! Thank you for your feedback. We greatly appreciate your business
Quick, ship same day with next day delivery
We're happy to hear that your order arrived quickly. Thank you for your feedback!
Item ordered was out of stock apparently (not listed as such on their website). Instead of shipping my item that was in stock, they will hold that until the other item is back in stock. In addition, they charge for shipping on an order over $200 which seems crazy already and there is no way they will expedite my shipping to make up for lost time. Overall just a bad experience. Edit/update: The last email I have from E-Rigging is "Your Order is Pending Shipping" and says exactly what I mentioned above -- that you will hold my order until all items are in stock. I have heard nothing since that email. If my order shipped, either incomplete or complete, that's great. But I am still unaware of that happening which is a problem in itself.
This order was placed on the evening of October 6 (after hours) and shipped October 7. There was no delay in shipping. We offer free shipping on orders of $299 and above as shown on the website. Please give us a call at 888-682-8186 if we can help you further. We thank you for your feedback!
The device measurements and dimensions were perfect to accomplish it's objectives(distal 5th finger distraction)
We are so glad that our product worked well for you. Thank you for your feedback!
Product was as described. price was reasonable. Shipping was fine. Excellent transaction
Thank you for your feedback; we appreciate it!
Experience was very good with full specifications to give full details of product
Thank you for your feedback; we appreciate it!
What was ordered not in stock... vague email saying you will advise when back in stock..? No lead time/ no information.
We notified you that there would be a delay in shipping. Your order shipped the day after the order was placed. We apologize for any inconvenience this may have caused or any misunderstanding in the notification email. Your tracking shows a delivery date of October 2
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