Difficult ordering for the first time
When attempting to order it adjusted the quantity then it would not offer the warranty. It was difficult, for the first time, to place an order.
About Vizilok
Data updated- Website
- vizilok.com
- Category
- Home Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 67% (2/3)
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Is Vizilok legit?
Vizilok (vizilok.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
USA produced
USA produced. Site shopping was quick and easy.
Knew what i was looking for and easy to…
Knew what i was looking for and easy to find. good product, fair price
A warranty claim…
This transaction was a warranty claim and they were spectacular! I was asked to provide some information and images, then voila, a replacement lock is on its way. Thank you team-
very fast and easy ordering.
very fast and easy ordering. shipped right away
Ordering was easy
Ordering was easy, and the lock arrived as expected. I had quick question after delivery and the support team responded promptly and helped me right away. Would be nice to have a few more installation tips, but overall a great experience.
Fantastic customer service!
The impressions stayed calm and…
The impressions stayed calm and positive.
I will give Vizilok 100%
I will give Vizilok 100%. Solid customer service. They truly exceeded my expectations and I will recommend them to anyone.
Ana was helpful and resolved my…
Ana was helpful and resolved my concern. All done through the chat system.
Excellent customer service!
Its good
It good. Foods are very impressive. All can try the food
Vizilok
USA made. Site shopping was fast and easy,
Ease of ordering
Very quick to answer questions and to…
Very quick to answer questions and to get my order out.
My experience with Vizilok regarding my order of indicator locks.
My experience with Vizilok regarding my order was quite good. They were excellent at communicating and keeping me informed as to the status and progress of my order. If they had any questions, they reached out to have them answered. Products shipped in a very timely manner.
I found exactly the door lock I needed…
I found exactly the door lock I needed and the ordering process was quick and intuitive. Their customer support was incredibly helpful and resolved a warranty issue promptly without any hassle. The lock works reliably and I’m very pleased with the whole experience.
Reply from Vizilok2025-12-02
It’s especially rewarding to hear that our customer support could resolve your warranty issue quickly and without hassle. Your satisfaction means everything to us. Thanks again for your trust—we’re here whenever you need us!
great product and very easy get…
great product and very easy get purchase. great experience with your salesperson.
Reply from Vizilok2025-12-02
Thank you for your feedback, Darren!
The products really need improvement
The products really need improvement. Just an average experience overall.
Reply from Vizilok2025-12-02
Hi Calliope! Thank you for sharing your thoughts. We take all feedback seriously—but after reviewing your comment and purchase history, we couldn’t verify any interaction with our products or services. If this review was posted in error or doesn’t reflect a genuine experience, we kindly ask that it be reconsidered or removed. We’re committed to transparency and improvement, and we welcome constructive feedback from verified customers. If you’d like to clarify or provide more details, feel free to reach out directly to [email protected]. Thank you!
Corrected Same Day
Processing error corrected in a couple hours - Thank you!