Great commercial door handles
Great commercial door handles. Good quality and feel sturdy for our customers.
Reply from Vizilok2025-03-13
Thank you!
About Vizilok
Data updated- Website
- vizilok.com
- Category
- Home Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 67% (2/3)
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Is Vizilok legit?
Vizilok (vizilok.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
My experience came quickly and is…
My experience came quickly and is responsible. I liked the lock handle and it was perfect.For privacy
Reply from Vizilok2025-03-06
Glad we served you well!
So easy to order
Reply from Vizilok2025-02-27
Thank you :)
Order snafu occurred
Order snafu occurred, but Vizilok made it right
Reply from Vizilok2025-02-27
We're really happy we could assist you!
Vizilok has showed up for Swannanoa
Vizilok has showed up for Swannanoa, NC in our time of need. These are very generous folks, and I'll be back to work with them again and again.
Reply from Vizilok2025-02-13
Thank you, we're more than happy to help <3
Don't add a 3 year warranty as a…
Don't add a 3 year warranty as a default purchase setting. Not cool. If a client wants that, make them select a ticker.
Reply from Vizilok2025-02-06
Thank you for your feedback. We'll work on optimizing the process.
Website was fast & efficient!
Reply from Vizilok2025-01-30
We'll let our engineers know!
customer service knew there product and…
customer service knew there product and was even able to locate company that purchased to help verfiy correct lock
Reply from Vizilok2025-01-30
Happy to help!
Excellent patient customer service
Excellent patient customer service! Thank you!
Reply from Vizilok2025-01-23
Thank you!
Easy to order on the quick.
Reply from Vizilok2025-01-16
Glad you're satisfied :)
Very Easy to Order
Reply from Vizilok2025-01-16
Happy to hear!
Great
Great service and support when I have a question. Great prices and fast shipping. Keep up the good work guy,s!
Reply from Vizilok2025-01-16
Thank you, we will!
None
Easy to order online.
Reply from Vizilok2025-01-09
Thank you!
Had a defective unit
Had a defective unit. They are sending a replacement at no charge. How awesome is that? Thanks. Great customer service. Will buy again.
Reply from Vizilok2025-01-03
Thank you, we try to do our best!
You people are morons
You people are morons. Stop selling garbage
Reply from Vizilok2024-12-27
Hi Aaron, we apologize for the dissatisfactory experience you encountered. We made sure to address the issue with a faulty batch of product we sell and ship through our site. It is more challenging to resolve such inventory issues after the defect was discovered with inventory that was sold on another website, which is where you purchased your locks. We have covered any such issues by replacing faulty inventory for all customers, including your purchases, free of charge. We hope you understand, and we are taking your dissatisfaction very seriously, doing our best to avoid any future repeat situations.
Product was sent promptly. Great Company
Product was sent promptly. Installed with ease and is great quality. I would buy from Vizilok again with no hesitation.
Reply from Vizilok2024-12-27
Thank you!
Customer service is fast and…
Customer service is fast and responsive. The chat option was helpful too for determining which lock would be best for our doors.
Reply from Vizilok2024-12-19
Glad we could help!
Super easy online ordering and quick…
Super easy online ordering and quick ship time. Heavily constructed door locks for use in our business.
Reply from Vizilok2024-12-19
Thanks!
Called customer service for help to buy…
Called customer service for help to buy replacement part, indicator C3F. He helped me immediately locate parts. Part break frequently. I recommend to put a flat plastic washer to prevent plate wear.
Reply from Vizilok2024-11-27
Thank you for the observation and advise!
I had a number of questions and the…
I had a number of questions and the customer service team was very prompt in helping me get answers to my questions.
Reply from Vizilok2024-11-21
Thank you for your feedback :)