Luis was awesome!
Luis was awesome!! Our order was not complete and Luis immediately made it right! So nice to talk to a live person! We love the casters we ordered. Great company to work with!! Lynne and Bud
We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the business, not verified by us.Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.
Auto-generated from all reviews of this business. For reference only.Luis was awesome!! Our order was not complete and Luis immediately made it right! So nice to talk to a live person! We love the casters we ordered. Great company to work with!! Lynne and Bud
Fast delivery. Easy PayPal purchases. Good email communication. Vast selection, with easy to filter specs, taking much of the guess workout out of inherently chancy online shopping. Thanks! 👍
Hi Daniel, We're so glad to hear you appreciate our fast delivery, easy payment options, and clear communication. We work hard to offer a wide selection with helpful filters, and we're happy it made your shopping experience smooth!
Casters are good quality and ship quickly. Pricing is fair to better than many other sources
Hello David, Thank you for the great review! We're so pleased to hear that you found our casters to be of good quality and that they shipped quickly. We also appreciate you noting our fair pricing. We strive to offer excellent value.
I originally ordered casters via website and had to change the order which I did via phone. Quick response when I called, directed right to customer service, then to sales, if I recall. Casters were shipped ground and I received them in a few days. Great casters, a really nice product. Thanks, I'm sure I'll be doing business again if the future.
Hi Ray, We are so pleased to hear about your positive experience with our customer service and the quality of the casters. We appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future.
These folks have anything you could ever need. Very friendly and knowledgeable staff. Fast shipping and reasonable prices. I use them often and they have never let me down. Luis is always on point. His product knowledge is fantastic and he loves a challenge.
Hello Travis, We are so happy to hear that you consistently find everything you need with us! It's wonderful to know that our friendly and knowledgeable team, fast shipping, and reasonable prices have made such a positive impression. We truly appreciate your continued support and loyalty.
Many choices. Easy navigating your site. Found exactly what I needed. Almost instant delivery. Nice that your packaging team took time to sign the packing slip. To me, this shows pride in their workmanship. Nice for a change. All in all a pleasant experience. Thanks. Fred.
Hi Frederick, We are so glad you found what you needed and enjoyed navigating our site! It truly makes us happy to know our packaging team's dedication shines through. We appreciate your kind words about their pride in workmanship and the quick delivery. Thank you for sharing your pleasant experience.
Great quality casters for my Snap On tool box. Sold at a fair price and very fast shipping.
Hi Richard,Thank you for the great review! We're so pleased to hear that the casters were a perfect fit for your Snap-On toolbox and that you found our pricing fair and shipping fast. We appreciate your business!
Ordering and receiving the new wheels was a breeze.
Hi Dan, We're so glad to hear that getting your new wheels was such a smooth process for you! We appreciate your positive feedback.
They helped me figure out what size to buy.
Hi KM, We're glad we could assist you with finding the right size. Thank you for your positive feedback!
Good data on all products good notice delivery time
Hi, We're so glad to hear that you found the product information helpful and that our delivery time met your expectations! Thank you for your positive feedback.
Yes indeed !!! Amazing!!. Your delivery arrived in record time, packaged with care and inspected by your shipping team. How great is that? The casters are just what I needed and beautifully manufactured..... Your site was easy to navigate. Thanks to ALL for the prompt and efficient service.... I won't forget... Best to all.... Regards, Fred
Hi Frederick, We are so glad to hear that your delivery arrived swiftly and that you found our packaging to be careful and thorough. It truly makes our day to know that the casters met your expectations for quality and manufacturing. We appreciate your kind words about our website's ease of navigation and are grateful for your recognition of our team's prompt and efficient service. We look forward to serving you again!
my sales man was awesome, asked some questions, sent some pictures, got it right the first time with no problems. had delt with 4 other companies and over 4 hours wasted with them and was told cant help. with emailing back and forth, don't think we spent 20 minutes figuring it out. was great to feel appreciated.
Hi Fran, We are so happy to hear that our team was able to provide such an efficient and positive experience for you! It's wonderful to know we could quickly resolve your needs after previous frustrations. We truly appreciate you sharing your kind words.
Helpful in selecting the right wheel for our needs. Always responsive
Hello Rodney, We're so happy to hear we could help you find the perfect wheel and that our responsiveness was appreciated. We value your feedback!
Hi Jesus, We're so happy to hear you love our website and our product! Thank you for sharing your positive experience with us.
Hi Tony, We are so pleased to hear that you found our pricing to be good and that your order arrived quickly. Thank you for your positive feedback!
Hi Jim, Thank you for your feedback, we really appreciate it. Glad everything arrived quickly and that you’re seeing the value. Those 3" furniture casters are a great choice and perform really well. Thanks again for your support. Service Caster Corporation
我的订单有一个问题,但很快就得到了专业的处理。 基于这次交易,我肯定会再次与他们做生意
Hi Marty, Thank you so much for taking the time to leave us a 5-star review! I appreciate your patience while we resolved the issue with your order, and I'm glad we were able to get everything taken care of quickly. It means a lot to hear that you'd do business with us again. Thank you for choosing Service Caster. We truly appreciate your support and look forward to helping you again whenever you need us.
通过良好的沟通和后续行动快速解决问题
Hi Theodore, Thank you very much for your 5-star review! I'm glad we were able to resolve everything quickly and that you were happy with the communication and follow-through. Your feedback is greatly appreciated. Thank you for choosing Service Caster. We look forward to helping you again in the future! Best regards, Luis Montalvo Service Caster Corporation
我的订单很快就到了,脚轮非常合适。
Hi Mark, Thanks for taking the time to share your feedback. Glad to hear everything showed up quickly and fit just right, that’s always the goal on our end. Appreciate your business and hope everything runs smoothly with your setup. Service Caster Corporation
他们的目录易于使用,订购和运输也很快。
Hello James, We're so glad to hear that you found our catalog easy to use and that your ordering and shipping experience was quick and efficient. Thank you for your positive feedback! If you need anything else, please don't hesitate to reach out.
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