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Service Caster

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202 reviews

4.9202 reviews
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About Service Caster

Data updated
Website
servicecaster.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (1/1)
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About this business

We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.

Written by the business, not verified by us.

Is Service Caster legit?

Service Caster (servicecaster.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extremely fast shipping and high quality of the products, noting that orders always arrive promptly and fit their equipment perfectly without any trouble. People also appreciate the incredibly helpful support team, who readily assist in selecting the right replacement parts and ensuring smooth, hassle-free transactions every time. Some reviewers were not happy with occasional minor issues, such as stiff wheel locks that take extra effort to disengage, missing items in multi-box shipments, or products lacking expected fittings. Despite these rare setbacks, consumers still find the overall service remarkably dependable and strongly value the massive selection.

Auto-generated from all reviews of this business. For reference only.

What people say

脚轮并不如图所示

脚轮并不如图所示,它们没有加嘴配件。否则一切都很好。

Reply from Service Caster2026-07-20

Hello Patrick, Thank you for the review! You may have recieved a plain axle because you ordered wheels that have maintenance free, sealed precision ball bearings, if there was a zerk included, the grease wouldn't be able to get into the sealed bearings in the wheel. If you needed the zerk axle for any reason, please just give us a call and we can send you one. Thanks again for the business and your review!

他们到达的时间比...

它们到达的时间比预期的要短,而且易于安装,而且我的办公椅可以轻松地向后滚动。

Reply from Service Caster2026-07-20

Good Afternoon Jim, We're so happy to hear that your order arrived quickly and that the installation was easy, getting your chair rolling smoothly again! We appreciate your kind words.

快速地

快速、方便、无运费,而且很容易在网站上识别我想要的东西!非常高兴!

Reply from Service Caster2026-07-17

We're so happy to hear you found our service fast, convenient, and our website easy to navigate! We appreciate your kind words. If you need anything else, please don't hesitate to reach out to us a 1-800-215-8220. Thanks again for your businesss!

很棒的服务。

互联网有优势,这次我体验了它,因为我正在寻找公制尺寸的带螺纹轴的家具轮。 我找到了你们公司。 然后我通过电话与某人交谈以验证我的选择,然后我下了订单。 几天之内,我收到了脚轮,我用它来代替带有滑轨的家具腿。 我会把你推荐给所有感兴趣的人。

Reply from Service Caster2026-07-16

Hi Thomas, We are so pleased to hear that our online presence and customer service helped you find the exact furniture wheels you needed. It's wonderful to know that our casters were a perfect replacement for your furniture legs. We truly appreciate you recommending us to others!

非常友好和乐于助人的工作人员

Reply from Service Caster2026-07-14

Hello Dave, We're so glad to hear that our team provided you with such a positive and helpful experience. Your kind words are truly appreciated! If you need any additional help, please don't hesitate to reach out to us at 1-800-215-8220.

很棒的经历

门轮组件正是我所需要的。通过网站订购非常容易,而且运输速度很快。它工作正常,到目前为止,无痕轮没有在我的甲板上留下痕迹。良好的产品和服务。

Reply from Service Caster2026-07-14

Hi Katharine, We're so glad to hear that the gate wheel assembly was exactly what you needed and that ordering through our website was easy for you. It's wonderful to know the non-marking wheel is performing well on your deck boards. Thank you for your kind words about our product and service!

服务脚轮是最好的之一……

Service Castor 是我接触过的最好的公司之一,他们知识渊博、高效且非常友好

Reply from Service Caster2026-07-11

Hi Rick, We're so happy to hear that our team's knowledge, efficiency, and friendliness made such a positive impression. We truly appreciate your kind words.

更换老式 MCM 桌椅上的脚轮。

需要更换旧 Jens Risom 滚动办公椅上的脚轮,其中两个脚轮坏了。 借助这些视频,我能够确定哪种脚轮最适合现有脚轮以及如何更换所有脚轮。我什至不需要更换插座。轮子和立杆刚刚卡入现有的插座中。 我最害怕的是必须更换插座;令我高兴的是,这没有必要。 修复花了大约10分钟,主要解决了第一个问题。 对学习、订购和执行的整个过程非常满意。 新脚轮本身几乎与现有脚轮一模一样——只是颜色比旧脚轮的铜色更深。 一旦开始,我就知道它们还会再持续 50 年。

Reply from Service Caster2026-07-09

Hi Carolyn, We're so glad to hear that our videos were helpful in guiding you through the process of replacing the casters on your Jens Risom chair. It's wonderful that the new wheels and stems clicked right into your existing sockets, making the repair quick and easy. We appreciate you sharing your positive experience with us, and we're happy that our casters are a near-perfect match and built to last.

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